Latest News

Back to Latest News back

 

AFL urges fans to avoid making Finals series ticket purchases through Viagogo

AFL urges fans to avoid making Finals series ticket purchases through Viagogo
September 6, 2017

The AFL has reportedly cautioned fans to steer clear of resale site Viagogo when looking to buy finals tickets.

With the Australian Competition and Consumer Commissions (ACCC) recently announcing that it is taking Viagogo to Federal Court over alleged misleading representations and its booking fees, the AFL has advised its fans to only purchase tickets through official seller Ticketek.

The AFL released the warning following complaints of an arduous buying experience for fans attempting to secure tickets on Ticketek for Friday night’s qualifying final between Geelong and Richmond at the MCG.

Fans became further exasperated when seeing Ticketmaster’s resale site charging tickets for up to $343, with the cheapest tickets being sold for $136.85.

According to Melbourne newspaper The Age, AFL Fans Association spokesman Gerry Eeman described the Viagogo and Ticketmaster Resale websites as allowing “legalised scalping” that “fleeces” fans.

Eeman stated “they are a tool to enable price gouging.

“There is nothing stopping the AFL from contacting the government and working with them on a fix.

“You can’t scalp AFL Grand Final tickets because of legislation so what’s stopping the AFL from pushing government to make it the same for all tickets?”

With tickets going on sale last week, many would-be buyers struggled to secure a seat via the Ticketek website.

Amid fan anger,  Ticketek Managing Director Cameron Hoy responded, advising “(the) sale for the AFL Finals Series Week One has seen record demand and record sales for the Ticketek platform.

“We covered all four matches for AFL Club members and the General Public at the MCG, SCG and Adelaide Oval and transacted over 85,000 tickets in the first hour alone.

“The Ticketek platform performed to our high expectations and provided continuous online transactions for many thousands of footy fans. As with every major event onsale Ticketek deploys a virtual queue to ensure fair access to tickets.

“While we understand this can cause frustration and can lead people venting on social media, the experience today for the overwhelming majority of fans has been excellent and we note that many posted positive comments on social media.”

Earlier this year, the  AFL pledged to open up more tickets to competing club members for this year's Grand Final.

Image: The MCG on Grand Final day.

1st September 2017 - GOOGLE URGED TO BLOCK ONLINE RESELLERS WHO DUPE TICKET BUYERS

28th August 2017 - ACCC COMMENCES LEGAL ACTION AGAINST TICKET RESELLER VIAGOGO 

28th September 2016 - SECURITY ON HIGH ALERT TO ENSURE FAN SAFETY ON AFL GRAND FINAL DAY 

24th September 2016 - GROWING USE OF BOTS FOR HOT SPORT AND ENTERTAINMENT TICKETS REIGNITE SCALPING DEBATE 

25th September 2013 - VICTORIAN GOVERNMENT TACKLES TICKET SCALPING WITH TOUGHER PENALTIES 

25th September 2013 - 500,000 AUSTRALIANS A YEAR CAUGHT OUT BY ONLINE TICKET SCAMS

27th September 2012 - BEWARE OF UNAUTHORISED TICKET SELLERS TO THE AFL GRAND FINAL 


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Enta Australasia

As of the 1st July 2018, Enta Australasia Pty Ltd/Best Union has been rebranded as VIVATICKET Pty Ltd.  Click here to view the VIVATICKET Pty Ltd listing.  19th July 2018 - ENTA…

read more

Technology / Ticketing / Venues

 
 

The P.A. People

The P.A. People is a specialist contractor in the areas of Sound Reinforcement, Performance Lighting, Audio Visual Systems, Video and Communications. Over the past 40 years we have developed a…

read more

Entertainment / Events / Sport / Technology / Venues

 
 

Hydrocare Pool Services

Hydrocare Pool Services Pty Ltd offer 30 years of experience in aquatic industry features, products and water treatment. Hydrocare Pools has undertaken water treatment for aquatic centres and…

read more

Aquatics / Attractions / Play / Recreation / Technology

 
 

Jonas Leisure

JonasLeisure offers a complete range of leading leisure and recreation software brands – envibe, Centaman, Gladstone Health & Leisure, The Retention People, Nutrition Complete and…

read more

Aquatics / Billing / Fitness / Recreation / Sport

 
 

SLE WORLDWIDE AUSTRALIA PTY LTD

SLE Worldwide Australia is a Managing General Underwriter specialising in insuring risks in the world of Sports, Leisure and Entertainment. Be it relaxing, playing, organising or watching sports,…

read more

Insurance / Venues

 
 

Vticket

Vticket Pty Ltd is the Australian and New Zealand distributor for Gateway Ticketing Systems Inc., the world leader in high-speed access control, admission control and ticketing software for the…

read more

Attractions / Security / Technology / Ticketing / Venues

 
 

Summit Fitness

Summit Fitness Equipment is now part of NovoFit - see www.ausleisure.com.au/suppliers/novofit/

read more

Fitness / Recreation / Technology / Wellness

 
 

Myzone

Myzone is the industry’s leading wearable technology solution. Myzone’s wearable products show and reward effort when you work out. It displays accurate real-time heart rate, calories, and…

read more

Fitness / Sport / Technology / Wellness

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business