As of 2018, TicketServ operates as SeatGeek Asia Pacific Pty Limited, part of international ticketing platform SeatGeek. Click here to contact SeatGeek Asia Pacific via their entry in…read more
Ticket reseller Viagogo hit by multiple Spanish legal actions
Facing a range of lawsuits, secondary ticketing network Viagogo is facing fresh legal action from a coalition of Spanish entertainment promoters.
With countries including the UK and Italy considering banning secondary ticketing websites, music industry website IQ has reported that the latest legal action against the Switzerland-based ticket reseller related to the speculative selling of tickets for a postponed show by Joaquín Sabina in A Coruña (Corunna), Spain, next July.
In a joint statement, the promoters of Sabina’s Lo niego todo (I deny everything) tour, TheProject, Get In and Riff Producciones, and his management company, Berry Producciones, say they are “outraged” and intend to bring legal action against Viagogo for the fraudulent listing of “tickets that do not exist”.
The lawsuit mirrors one filed by SIAE in late January, in which the Italian collection society alleges Viagogo listed tickets for a Vasco Rossi show in Modena before they went on sale on the primary market.
Viagogo also allegedly facilitating the illegal resale of tickets for the Euro 2016 tournament in France. In the UK, Viagogo representatives will be compelled to appear Members of Parliament later this year as part of a wide-ranging inquiry into ‘ticket abuse’. It is currently also being investigated by the UK’s Competition and Markets Authority and tax agency HMRC.
Ticket touting in person is illegal in Spain, but there is no legislation specifically targeted at online resale.
While Victoria and Queensland have limited anti ticket sclping legislation, Australia currently has no legislation against ticket touting and resale, with Federal Senator Nick Xenophon a lone voice calling for a “prohibition on ticket reselling” for anything more than 10% above the original price.
Similarly LPA urged the Federal Government to ban scalping in 2014 but, despite a recommendation from a Federal Senate inquiry to amend Australian Consumer Law to outlaw ticket scalping, the Federal Government chose not to do so.
Responding to the 2014 Senate inquiry into ticket scalping, the Federal Government's Economics References Committee and Education, Employment and Workplace Relations References Committee rejected the idea of legislation, suggesting that such matters be dealt with by industry self regulation or the Australian Competition and Consumer Commission (ACCC).
However, with the emergence of automated ‘bots’ that auto-buy sought-after seats leading to inflated prices for popular events as well traditional scalpers, key industry figures are calling for action.
In September last year, Ticketek Managing Director Cameron Hoy told Melbourne newspaper the Herald Sun that “resale platforms have created an effective and anonymous channel to enable scalpers to gouge consumers on an industrial scale.”
Speaking to Australasian Leisure Management today, a senior industry source stated “it is another example of the strong stand being taken against scalping by most stakeholders in many jurisdictions around the world.
“We need the ACCC and state consumer bodies to take action on behalf of Australian consumers who are being misled regularly about tickets offered on internet ‘resale’ sites.”
Click here to read the IQ article Viagogo hit by Mulitple Speculative Selling Suits.
Image: A Viagogo venue plan
13th January 2017 - SOUTHLANDERS WARNED ABOUT OVERSEAS TICKETING WEBSITES
29th December 2016 - TICKETMASTER ACCUSED OF FACILITATING SCALPING AT BIG BASH LEAGUE GABBA SELLOUT
7th December 2016 - OVERSEAS AUTHORITIES INTRODUCE ANTI TICKET SCALPING LEGISLATION
24th September 2016 - GROWING USE OF BOTS FOR HOT SPORT AND ENTERTAINMENT TICKETS REIGNITE SCALPING DEBATE
23rd February 2015 - GUMTREE CHANGES TO DETER TICKET SCALPING
24th June 2014 - FEDERAL GOVERNMENT LEAVES TICKET SCALPING ACTION TO THE ACCC
27th May 2014 - TICKETMASTER AUSTRALIA BEGINS SOFT LAUNCH OF TICKETMASTER RESALE
21st February 2014 - CALLS FOR NATIONAL CRACKDOWN ON SCALPING AT FEDERAL SENATE TICKETING INQUIRY
25th September 2013 - 500,000 AUSTRALIANS A YEAR CAUGHT OUT BY ONLINE TICKET SCAMS
Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?
The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.
However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.
Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.
Subscriptions cost just $90 a year.
Click here to subscribe.
The Complete Guide to Leisure Industry Products & Services.
Les Mills Asia Pacific Les Mills Asia Pacific (LMAP) have been setting the benchmark for providing professional fitness solutions across Australia and South East Asia since 1996. Our world renowned…read more
Aflex Inflatables are the leaders for obstacle courses, pool toys, waterparks and land-based watersides and fitness runs. They are industry leaders offering the widest range of pool, lake and beach…read more
Polin was founded in Istanbul in 1976, and has since grown into a leading company in the waterparks industry. Today Polin is one of the world leaders in the design, production, and installation of…read more
Centaman has been a market leader in Enterprise Software Solutions for the leisure and recreation industry and both profit and not-for-profit attractions since 1991. It offers a wide range of software…read more
AIS Water, the trading name of Australian Innovative Systems, is a multi-award winning, Australian owned leader in the design, production and supply of commercial and residential chlorine generators…read more
Goplay designs and manufactures specialised playground equipment for indoor play centres, hotels, food chains, clubs and resorts. If our years of experience and dedication have taught us one thing,…read more
SeatGeek is a search engine and mobile-focused ticket marketplace that allows fans to buy and sell tickets for live events. As of August 2018, SeatGeek has exited the Australian, New…read more
get listed with our suppliers directory
Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!