Latest News

Back to Latest News back


Jetts Fitness named second in ‘Best Places to Work in Australia’

Jetts Fitness named second in ‘Best Places to Work in Australia’
August 9, 2023

In recognition of their team’s commitment to fostering positive company culture, Jetts Fitness has been awarded second place in this year’s list of the top 10 places to work in Australia by business management consultancy WRK+.

With Australia’s job mobility rate at the highest in a decade – sitting at 9.5% for a second year in a row, fostering great company culture to maintain employee retention is of the upmost importance. And this is exactly, what home-grown Jetts Australia have been recognised for, rising from seventh to second place in Australia’s 2023 Best Places to Work by WRK+.

To help determine the Best Places to Work, an engagement survey is sent to all team members with Jetts Fitness climbing higher up the ranks each year, rising to second place from #13 in 2021 and #7 last year. Jetts scored over 90% across all three areas of the engagement survey - relationship with work (90%), team (94%) and organisation (92%). Furthermore, their eNPS (employee net promoter score) came in at 94%.

With research showing the majority (66%) of Australian employees say culture is more important than strategy or operations. They also agreed that top cultural priorities should include recruitment and retention, digitisation, health and safety and collaboration. In fact, organisations with a distinctive culture have better business outcomes with a 48% increase in revenue, 76% in employee satisfaction and 81% in customer satisfaction.

Perks such as birthdays off, free gym memberships and discounted fitness products assist with team satisfaction and motivation, while their Employee Assistance Program (EAP) and Jetts Training Academy offers a range of courses for professional development and support.

Elaine Jobson, Chief Executive of Jetts Fitness (pictured below) shared “after last year’s top #10 win, our goal was to surpass this by ranking within in the top #5 companies to work in 2023. We are thrilled to have surpassed our goal achieving second place this year. Climbing five places is a true testament to our model, culture and the people that make up our team.”

Jobson added “the award is a recognition of the hard work of the whole Jetts Fitness team from our business owners to club managers, PTs to members, our culture is at the heart of everything we do, which is to inspire people to live a better life.

“We enter the awards specifically to gain a better understanding how to improve to ensure our culture is as great as it can be. It’s amazing to come second but we will always strive to improve year on year.”

Organisations that recognise the key priorities for their employees can proactively design policies and culture that foster employee retention. This involves staying connected, actively listening, engaging with employees, and understanding their perspectives. Employee engagement is critical, as those who are invested in a company’s mission will find purpose in their work and display greater dedication to their roles.

Jobson says that this recognition is invaluable given the feedback comes from their team directly each year – which flows through to the delivery of their people strategy to ensure they can continue to improve and continue to put people first.

Jobson continued “the feedback provides us with the reassurance that our team members love coming to work and so our purpose is not only to inspire our members, but encourage our team to live better, healthier lives as well. Not only does a good workplace culture have a positive impact on employees, but it filters through to the customers, making their experience more enjoyable too.

“Over the past 15 years, we’ve dedicated our time and energy into being an employer of choice so that we attract and keep the best talent – our culture, the Jetts Way, has always been ingrained in everything we do, and motivated, happy team members is at the core of this.

“Investing in our team's health, training, development and mental wellbeing contributes to our positive workplace culture and ultimately, our ongoing recognition as a great place to work.”

38 Jetts clubs transition to Zap Fitness locations
Australasian Leisure Management can also reveal that with the completion of the Fitness and Lifestyle Group's sale of the Jetts brand, 38 Jetts clubs owned by FLG have been converted to Zap Fitness locations.

The transition happened in the first quarter of the year.

For more information about Jetts careers or becoming a Jetts business owner, visit

Related Articles

20th April 2023 - Report says Fitness and Lifestyle Group looking to sell Jetts Fitness 24/7 New Zealand gyms

10th January 2023 - Jetts Fitness reaches 40-club milestone in Thailand with flagship opening

14th October 2022 - Jetts Fitness Australia offers $20,000 kickstart bonus for new Franchise Owners

26th September 2022 - Fitness and Lifestyle Group sells Jetts Fitness franchise business via Management Buy Out

16th August 2022 - Jetts Fitness named among top ten places to work in Australia

30th June 2022 - Jetts Thailand advises of growth resetting ‘back to pre-COVID rate’

8th December 2021 - Jetts Sydney gym declared insolvent

30th August 2021 - Jetts Fitness and Fitness Playground named among Best Places to work in Australia

12th February 2021 - Jetts Ballina wins at The Retention People’s Member Experience Awards winners

14th December 2020 - Val Morgan Outdoor expands wellness network with Jetts

8th December 2020 - Fitness and Lifestyle Group announces exclusive deal with Transaction Services Group for its Fitness First, Zap, Goodlife and Jetts NZ brands

28th August 2020 - Jetts Fitness looks to ongoing growth in Thailand

2nd June 2020 - Jetts Fitness’ Thailand clubs welcomes back members under new regulations

21st March 2020 - Centr app now available to members of Fitness First, Goodlife Health Clubs, Jetts Fitness and Zap Fitness

5th February 2020 - Jetts Australia Chief Executive named Director at aged care and wellbeing specialist ComLink

15th September 2019 - Jetts Fitness opens 11th club in Bangkok

19th April 2018 - Jetts announces Asian gym expansion

5th January 2018 - Fitness and Lifestyle Group acquires Tasmanian-based Zap Fitness

6th September 2017 - Jetts Fitness quietly passes 10 year operational milestone

18th September 2016 - Quadrant Private Equity adds Jetts to fitness sector acquisitions in $100 million deal

Support our industry news service
We hope that you value the news that we publish so while you're here can we ask for your support?

As an independent publisher, we need reader support for our industry news gathering so ask that - if you don't already do so - you back us by subscribing to the printed Australasian Leisure Management magazine and/or our online news.

Click here to view our subscription options.


supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all


Parkequip is an approved supplier under the NSW LGP Contract 308 for a range of products including play equipment, shade, shelters, safe fall, park furniture and school outdoor seating. All materials…

read more

Fitness / Parks / Play / Recreation / Surfaces


Hydrocare Pool Services

Hydrocare Pool Services Pty Ltd offer 30 years of experience in aquatic industry features, products and water treatment. Hydrocare Pools has undertaken water treatment for aquatic centres and…

read more

Aquatics / Attractions / Play / Recreation / Technology


BioLab Australia Pty Ltd

BioGuard is Australia and New Zealand’s most trusted supplier of premium, innovative and affordable commercial water treatment systems and chemicals. BioGuard offers a comprehensive range of…

read more

Aquatics / Technology / Waterparks



ICP is an Australian-based company focused on indoor climbing. ICP will manage your project from initial design to completion and beyond, whether you're building an international-level climbing…

read more

Attractions / Fitness / Recreation



BODY BIKE® International is a leading manufacturer of indoor bikes with a 20-year track record of creating the best indoor bikes. Stay connected with Body Bike Australia…

read more

Fitness / Recreation / Sport / Technology / Wellness



Our team believes floors should be beautiful, comfortable, and engineered for safety, even when wet. Life Floor tiles meet six unique performance based standards: slip-resistance, impact absorption,…

read more

Aquatics / Play / Recreation / Safety / Surfaces



Contact: Australia: (+61) 1800 849 001 New Zealand: (+64) 3 668 5727 International: (+1) 415 915 0375

read more

Fitness / Recreation / Technology


Tim Batt Water Solutions

Tim Batt Water Solutions are at the very forefront of the commercial aquatic business in Australia, with over 30 years specific experience supplying and installing chemical control and dosing…

read more

Aquatics / Environment / Recreation / Technology / Venues


get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business