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iTICKET urges New Zealand ticket buyers to shun Viagogo
Auckland-based ticketing company iTICKET has urged ticket buyers to avoid resale platform Viagogo after reportedly experiencing a slew of complaints since live events resumed in the country.
iTICKET, which is the ticket seller for The Great Moscow Circus, which is currently touring the North Island, has been actively blocking overseas credit card purchasers who are allegedly attempting to buy tickets for reselling on Viagogo at inflated prices.
iTICKET Director, Reece Preston advised “we have seen an increase in complaints and customers being ripped off to the tune of hundreds of dollars each by Viagogo.
“Unfortunately, it seems as if Viagogo has now caught on to the fact that we are one of the few countries in the world holding events of scale, due to our privileged COVID-19 status.”
Preston explained that he wants to increase public awareness about Viagogo and direct people to purchase tickets through official ticket sellers, adding “these purchasers are clearly agents of Viagogo and not genuine customers wanting to resell tickets.
“We can tell this as they are all non-NZ based, and given the current situation with international travel, it would be impossible for someone in the Ukraine, London or Germany to attend the circus in Whangarei this week”.
Marie Weber, Director of New Zealand company Weber Brothers which is touring The Great Moscow Circus, noted “it is extremely frustrating that this highly unethical practice can’t be stopped in New Zealand.
“We set our circus ticket prices to be as affordable as possible, so to see Kiwi families paying three to four times as much as they should is very upsetting for everyone. It is decent hard-working New Zealanders who are getting ripped off, with the huge markup ending up in Viagogo’s coffers. If this is not a sophisticated international ticketing scam, then I don’t know what is.”
The New Zealand Commerce Commission initiated proceedings against Viagogo in August 2018 and joined a growing group of international enforcement agencies who are bringing similar cases against Viagogo.
Image: Weber Bros/Moscow State Circus.
28th July 2020 - Ticketek New Zealand to offer Afterpay service to consumers
13th July 2020 - Funding boost for four New Zealand cultural events
2nd July 2020 - New Zealand Government launches new fund to back domestic events
25th November 2019 - Viagogo acquires rival ticket reseller StubHub in US$4 billion deal
8th October 2019 - Google ban sees decline in Viagogo business activity
17th July 2019 - Google suspends Viagogo from paid-for global search results
20th March 2019 - UK MPs call for Viagogo boycott and changes to ticket scalping laws
12th March 2019 - Viagogo blamed as 200 refused entry to Dunedin concert
19th February 2019 - New Zealand High Court Judge rejects Commerce Commission injunction against Viagogo
11th February 2019 - Concert promoter Michael Chugg says Viagogo is ‘out of control ... f**king thieves’
1st December 2018 - UK court ruling set to see Viagogo having to reimburse fans
12th September 2018 - Viagogo responds to calls for Google AdWords service to reject its resales
15th August 2018 - New Zealand Commerce Commission begins court action against Viagogo
23rd February 2017 - Ticket reseller Viagogo hit by multiple Spanish legal actions
3rd July 2015 - Microsoft Azure backs Kiwi startup iTICKET
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