Latest News

Back to Latest News back


PerfectGym’s native app succeeds with mobile first approach

PerfectGym’s native app succeeds with mobile first approach
February 3, 2023

Leading industry software platform PerfectGym has highlighted the successful rollout of its PerfectGym app, which allows operators to offer clients a downloadable personalised mobile app from both the Apple and Google Play stores.

The app is custom branded, seamlessly connected to clients’ PerfectGym database, and as such is able to act as a natural extension to PerfectGyms software suite.

Delivered for both iOS and Android, PerfectGym first released their branded Mobile app in early 2019, and has since that time been widely adopted by both health club chains, independent gyms and council aquatic and recreation facilities alike.

PerfectGym Country Manager, Matt Inglis explains “PerfectGym was the first, and is still the only leisure management software servicing the Australian and New Zealand aquatic, recreation and leisure industry, with a wholly owned, designed and developed branded, native Mobile App.”

For members, the app this means one simple username and password to remember for all PerfectGym customer facing offerings such as the branded mobile responsive customer portal; the ability to book or cancel classes, with a single button click; utilise a QR code for entry via POS or turnstiles, update and purchase products and memberships; and receive push notifications of promotions from waitlists.

For clients such as aquatic and recreation centres, it gives the ability to offer multiple mobile first booking and member self-management options, in addition to further communication channels to inform members of failed payments, class bookings, waitlists, expiring products and ending of suspensions.

The City of Monash /ActiveMonash included the PerfectGym branded mobile app in their digital transformation strategy with PerfectGym, in conjunction with a branded mobile responsive ClientPortal and Self Service Kiosk offering to the member base.

This gave the choice of multiple booking methods to a diverse client base; with those without smartphones having the ability to use the online portal to book; and those without easy access to either a smartphone or online portal the ability to book via self service kiosks in each facility.

As a snapshot, the month of January 2023, saw 50% of bookings via portal, 35% via Mobile App, and 15% via in facility self service kiosks.

QR scanning via the mobile app also allows members to carry only their phone to classes, with simple scanning at each Group Fitness door, giving ActiveMonash valuable class statistics in addition to verifying class participants and correct class enrolments.

Commenting on the apps’ success, Inglis added “we have seen a significant uptake in our branded mobile app over the last few years, as bookings for classes and gym spaces became mandatory post covid; with the restrictions having been lifted, the vast majority of clients have continued to utilise the app for both member satisfaction; mostly fuelled by choice, and not being stuck with a single method or choice of booking, in addition to the powerful stats and positive member experience that is possible.”

Click here to contact Perfect Gym Solutions Pty Ltd via their entry in the Australasian Leisure Management Supplier Directory. 

Related Articles

14th January 2023 - Les Mills identifies three key fitness trends set to shape 2023

13th January 2023 - PerfectGym relocates to cater for ongoing growth

17th January 2022 - PerfectGym release self-assessment module for online enrolments

6th January 2022 - PerfectGym aids digital transformation at Maribyrnong Aquatic Centre

22nd April 2021 - Active Monash partnership delivers new sport and recreation program for young people living with a disability

18th March 2021 - PerfectGym releases new Pool Assessments Module

11th February 2021 - New PerfectGym Self-Service Kiosk enhances fast booking function with mobile interface

15th May 2020 - PerfectGym innovations back industry re-opening

2nd April 2020 - PerfectGym launches new streaming feature

8th January 2020 - PerfectGym announces ClassPass integration

12th December 2018 - Shepparton Aquamoves introduces PerfectGym

21st November 2018 - PerfectGym releases dynamic Courses Module for Swim School Management

22nd August 2018 - PerfectGym adds family management and creche module to client portal

19th April 2018 - PerfectGym makes use of Big Data to inform clients

13th April 2017 - PerfectGym’s automated member ‘tagging’ delivers powerful effective member target marketing

11th April 2017 - PerfectGym launches automation centre: adds innovative marketing and member retention tools

Support our industry news service
We hope that you value the news that we publish so while you're here can we ask for your support?

As an independent publisher, we need reader support for our industry news gathering so ask that - if you don't already do so - you back us by subscribing to the printed Australasian Leisure Management magazine and/or our online news.

Click here to view our subscription options.


supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all


Commercial Aquatics Australia provides aquatic solutions nationwide and is one of the largest and most experienced companies specialising in the design, construction, renovation, service, maintenance…

read more

Aquatics / Design / Play / Waterparks


Otium Planning Group

Otium Planning Group is a contemporary sport and leisure consultancy providing services in planning, facility development, management and funding for the sport, recreation and leisure industries…

read more

Aquatics / Consultants / Recreation / Sport / Venues



Swimplex Aquatics are a world-class company dedicated to the commercial pool, waterslide industry. We are Australian market leaders servicing all states Australia wide. Swimplex provide a full…

read more

Aquatics / Attractions / Design / Play / Waterparks



With its sleek good looks and easy-to-use yet powerful functionality, Envibe is the premium fitness club software for the Australasian leisure, recreation and fitness industry. We are the most…

read more

Aquatics / Fitness / Recreation / Technology


Anti Wave Global

Anti Wave Global is the original suppliers of top performance swim, aquatic sports, leisure and pool programming equipment. Founded in 1971, Anti Wave Global is proud of its long and tested…

read more

Aquatics / Play / Sport


Again Faster

ABOUT Again Faster is a Brisbane based, Australian owned supplier of strength and conditioning and functional fitness equipment. With nearly 10 years experience in the Australian market, we are…

read more

Fitness / Recreation


Elite Pool Covers

Since 1989 Elite Pool Covers have designed and manufactured an extensive range of high quality affordable manual,semi-automatic and fully-automatic pool cover systems for the harsh Australian…

read more

Aquatics / Environment / Technology / Venues


AIS Water

AIS Water, the trading name of Australian Innovative Systems, is a multi-award winning, Australian owned leader in the design, production and supply of commercial and residential chlorine generators…

read more

Aquatics / Safety / Technology


get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business