AusLeisure

Leading aquatic, fitness and recreation software provider PerfectGym has released an enhanced Self-Service Kiosk.

With self-service kiosks popular in aquatic, fitness and recreation facilities and their benefits having been seen, experienced and proven over many years, to date, they have offered little outside of the basic functionality of booking and printing a ticket for activities such as gym and group fitness classes.

With the industry driving further towards customers administering their own membership, and the demand for efficiencies relating to member signup, PerfectGym saw the opportunity to further utilise the application of their branded ClientPortal and online sign-up with is purpose built Self-Service Kiosk.

Maintaining fast booking and printing functionality of current industry kiosks, PerfectGym’s Self-Service Kiosk builds upon this concept by also allowing members to print receipts for previously booked classes via mobile app or mobile responsive member portal, giving facilities accurate date on booked vs attended statistics.

Select kiosk models deliver payment functionality via integrated credit card/payment terminals, that enable members to book and pay for casual classes, outstanding arrears, renewal of contracts, or simply complete a brand-new end to end sign up, complete with PARQ (physical activity readiness questionnaire), contract signing, member photo and seamless capturing of payment details.

All kiosk models enable members to process suspensions, update details and manage child swim lessons if required via a multi-lingual interface; addressing the needs of the various demographics utilising recreation, fitness and aquatic facilities.

Advising of a recent surge in uptake of Self Service Kiosks, PerfectGym Country Manager, Matt Inglis stated “we have had a steady uptake over the past five years for our clients to extend the self-service functionality from member portal and app to a ‘bricks and mortar’ in facility offering; but post COVID, where operators are requiring a greater need to emphasise the customer self-service experience, and faced with the likelihood of a reduced staff head count, self-service kiosks are a naturally appealing option.

“One recent state trust will implement over the coming months, 10 Self-Service Kiosks across their facilities, further bolstering the Industry shift and acknowledgment of self service.”

Click here to contact PerfectGym via their entry in the Australasian Leisure Management Supplier Directory. 

Related Articles

5th January 2021 - ExerciseNZ shares advice on gym reopenings

6th November 2020 - Australian gym goers spend an average of $79 a month on memberships

24th September 2020 - Aquatic, fitness and sport facilities headed for membership crisis

15th June 2020 - Survey suggests Australian gyms facing massive membership decline

15th May 2020 - PerfectGym innovations back industry re-opening

2nd April 2020 - PerfectGym launches new streaming feature

8th January 2020 - PerfectGym announces ClassPass integration

12th December 2018 - Shepparton Aquamoves introduces PerfectGym

21st November 2018 - PerfectGym releases dynamic Courses Module for Swim School Management

22nd August 2018 - PerfectGym adds family management and creche module to client portal

19th April 2018 - PerfectGym makes use of Big Data to inform clients

15th January 2018 - Perfect Gym Solutions announces $6.9 million investment

9th January 2018 - Perfect Gym Solutions welcome new customer success team member

13th April 2017 - PerfectGym’s automated member ‘tagging’ delivers powerful effective member target marketing

11th April 2017 - PerfectGym launches automation centre: adds innovative marketing and member retention tools

---

Support our industry news service
We hope that you value the news that we publish so while you're here can we ask for your support?

As an independent publisher, we need reader support for our industry news gathering so ask that - if you don't already do so - you back us by subscribing to the printed Australasian Leisure Management magazine and/or our online news.