PerfectGym adds family management and creche module to client portal

August 22, 2018

Through continuous innovation to its software platform and its flagship mobile responsive member portal, PerfectGym has added a central family management function that allows parents to add their children to PerfectGym and manage their accounts, payments, enrolments and personal information from one central parent login.

This family management function was designed and implemented in conjunction with the recent release of the Member Portal crèche booking facility that allows facilities to specify crèche daily availability, cost, minimum and max durations, increments of bookings, daily/weekly booking limits and age restrictions, while utilising rules to ensure that correct ratios of carers to children are continuously maintained.

The crèche module allows parents to add their children through the portal, and either purchase crèche memberships, product packs, or one off purchases to make a booking for one or more children with a simple ‘click and book’ method. The family management function also allows a parent to book multiple children into a crèche through a single login and through a single class enrolment, which lets parents easily and quickly book themselves in for a fitness class or personal trainer, while ensuring they can book and enrol their child for crèche during their class.

Being integrated seamlessly with the PerfectGym Automation Centre, means parents will also get email confirmations of bookings, cancellations and any changes to their booking prior to their visit.

Speaking of the crèche module, PerfectGym’s Australian Country Manager, Matt Inglis explains “whilst the ability to have a basic crèche setup has been available within club software for some time, we noted that operators experienced and commented on a need for further functionality, and features, such as ratios and age restrictions, were missing from the current ‘adapted’ solutions on the market.

“With such a high group fitness class enrolment being completed by parents through our member portal, it made logical sense to allow parents to have an easy to use child minding component to support parents wishing to attend classes in a facility.

“Central Family Management, and the need for families, separated parents, and carers to be able to administer their children’s account without an email for every child, was something we felt was crucial to a positive and more importantly scalable user experience.

“We believe Family Management will drastically improve both the uptake and usability of the member portal offering within our client’s facilities, and looks to address previous issues of allowing a child to be ‘looked’ after through the software by multiple parents.”

Click here to contact Perfect Gym Solutions Pty Ltd via their entry in the Australasian Leisure Management Supplier Directory.

Image: The PerfectGym team at FIBO 2018 (top) and screen shots of the new modules (middle and below).

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15th January 2018 - Perfect Gym Solutions announces $6.9 million investment

9th January 2018 - Perfect Gym Solutions welcome new customer success team member

8th January 2018 - Perfect Gym Solutions opens sales and customer support office in Melbourne

13th April 2017 - PerfectGym’s automated member ‘tagging’ delivers powerful effective member target marketing

11th April 2017 - PerfectGym launches automation centre: adds innovative marketing and member retention tools

7th April 2017 - PerfectGym platform serves customers from Australia’s only tier IV data centre

27th March 2017 - PerfectGym showcases fitness’ first truly mobile responsive online signup and member portal

14th June 2016 - Perfect Gym Solutions launches into Australian and New Zealand markets

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