Latest News

Back to Latest News back

 

PerfectGym showcases fitness’ first truly mobile responsive online signup and member portal

PerfectGym showcases fitness’ first truly mobile responsive online signup and member portal
March 27, 2017

PerfectGym has released ClientPortal2; the industry’s first truly mobile responsive online signup and member portal.

In developing ClientPortal2, PerfectGym used and analysed customer and industry feedback from recent years, in addition to societal information and patterns of consumer technology behaviour to aid in design and functionalit.

The release of ClientPortal2 gives customers the ability to apply their business colour pallet, logo and branding to give customers a truly seamless signup journey, that allows customers to stay ‘on-brand’ during signup, through automated welcome emails, and through offering a Member Portal for customers to administer all aspects of their Contract and Personal Details.

ClientPortal2 has been designed and released in tandem with Release70 of the PerfectGym platform, where features such as customer attributes, (the ability to specify and name unlimited custom customer information fields for collection during signup), customer agreements (upload and specify custom agreement documents, debit forms and Terms and Conditions to be populated and accepted during member sign up) and Automation Centre (a suite of automatic notifications that can be completely customised and branded to your business, to be sent to members during and after signup) can be configured to allow clients to adapt their member signup to suit the needs of their business.

Explaining these new PerfectGym features and their development in conjunction with ClientPortal2, Matt Inglis, Australia/New Zealand Country Manager commented “we felt it is important that our clients are equipped with the tools necessary to support them in adapting our online signup offering for their own personal needs.

“ClientPortal2 was designed as an integrated part of the PerfectGym Platform, with the goal of a seamless offering, that did not require customers to purchase security certificates, web servers, third party ‘add-ons’ or be restricted by older web frameworks that are unable to offer mobile responsiveness”.

ClientPortal2 had a mission of being able to create an enjoyable member journey that also empowered guests, current and renewed members to have the ability to easily administer their own account. This mission was accomplished through giving the members the ability to:

• Update and change personal details and photo,
• Update or change financial information, 
• Purchase products/services, 
• Upgrade or renew contracts, book classes, 
• Personal training, 
• Suspend a contract and settle outstanding debt.

Inglis added “in an increasingly time poor mobile society, it is important that members are able to manage their account at a time convenient to them, and without device restriction.

“This empowerment of members has the added benefit of a significant decrease in administration within clubs, as well as attaining the ability to trade and sell to members outside of club staffing hours”.

Contact PerfectGym for a demonstration or view ClientPortal2 live by visiting PerfectGym at the upcoming Fitness Show in Sydney from 28th to 30th April 2017, at Booth M6.

Click here to contact Perfect Gym via their entry in the Australasian Leisure Management Supplier Directory.

14th June 2016 - PERFECT GYM SOLUTIONS LAUNCHES INTO AUSTRALIAN AND NEW ZEALAND MARKETS


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

The Retention People Australia

TRP help health clubs, leisure centres and gyms across the globe create happy, loyal members through our user-friendly software which enables effective engagement and the delivery exceptional customer…

read more

Fitness / Marketing / Recreation / Technology / Wellness

 
 

GreeneDesk

Track. Engage. Retain GreeneDesk is a suite of cloud based software solutions helping health clubs, leisure centres and swim schools to effectively track progression, improve customer engagement and…

read more

Aquatics / Billing / Education / Fitness / Technology

 
 
 

Sportybots

We are the leading providers of kids fun multi-sports programs for Sport and Recreation Centres. Programs cover twelve common sports as well as Gross Motor Skill Development and suit children from as…

read more

Fitness / Play / Recreation / Sport / Wellness

 
 

NOVOFIT

NovoFit is an exciting and dynamic new company born from two of Australia’s leading commercial fitness equipment suppliers. NovoFit combines over 45 years of industry expertise, delivering state…

read more

Fitness / Recreation / Sport / Technology / Wellness

 
 
 

SeatGeek Asia Pacific

SeatGeek is a search engine and mobile-focused ticket marketplace that allows fans to buy and sell tickets for live events. As of August 2018, SeatGeek has exited the Australian, New…

read more

Entertainment / Sport / Technology / Ticketing / Venues

 
 

MYRTHA POOLS

Founded in 1961, Myrtha Pools® quickly became Italy’s première swimming pool company, and has since grown into one of the world's leading swimming pool construction…

read more

Aquatics / Design / Play / Waterparks / Wellness

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business