Latest News

Back to Latest News back

 

PerfectGym showcases fitness’ first truly mobile responsive online signup and member portal

PerfectGym showcases fitness’ first truly mobile responsive online signup and member portal
March 27, 2017

PerfectGym has released ClientPortal2; the industry’s first truly mobile responsive online signup and member portal.

In developing ClientPortal2, PerfectGym used and analysed customer and industry feedback from recent years, in addition to societal information and patterns of consumer technology behaviour to aid in design and functionalit.

The release of ClientPortal2 gives customers the ability to apply their business colour pallet, logo and branding to give customers a truly seamless signup journey, that allows customers to stay ‘on-brand’ during signup, through automated welcome emails, and through offering a Member Portal for customers to administer all aspects of their Contract and Personal Details.

ClientPortal2 has been designed and released in tandem with Release70 of the PerfectGym platform, where features such as customer attributes, (the ability to specify and name unlimited custom customer information fields for collection during signup), customer agreements (upload and specify custom agreement documents, debit forms and Terms and Conditions to be populated and accepted during member sign up) and Automation Centre (a suite of automatic notifications that can be completely customised and branded to your business, to be sent to members during and after signup) can be configured to allow clients to adapt their member signup to suit the needs of their business.

Explaining these new PerfectGym features and their development in conjunction with ClientPortal2, Matt Inglis, Australia/New Zealand Country Manager commented “we felt it is important that our clients are equipped with the tools necessary to support them in adapting our online signup offering for their own personal needs.

“ClientPortal2 was designed as an integrated part of the PerfectGym Platform, with the goal of a seamless offering, that did not require customers to purchase security certificates, web servers, third party ‘add-ons’ or be restricted by older web frameworks that are unable to offer mobile responsiveness”.

ClientPortal2 had a mission of being able to create an enjoyable member journey that also empowered guests, current and renewed members to have the ability to easily administer their own account. This mission was accomplished through giving the members the ability to:

• Update and change personal details and photo,
• Update or change financial information, 
• Purchase products/services, 
• Upgrade or renew contracts, book classes, 
• Personal training, 
• Suspend a contract and settle outstanding debt.

Inglis added “in an increasingly time poor mobile society, it is important that members are able to manage their account at a time convenient to them, and without device restriction.

“This empowerment of members has the added benefit of a significant decrease in administration within clubs, as well as attaining the ability to trade and sell to members outside of club staffing hours”.

Contact PerfectGym for a demonstration or view ClientPortal2 live by visiting PerfectGym at the upcoming Fitness Show in Sydney from 28th to 30th April 2017, at Booth M6.

Click here to contact PerfectGym via their entry in the Australasian Leisure Management Supplier Directory.

14th June 2016 - PERFECT GYM SOLUTIONS LAUNCHES INTO AUSTRALIAN AND NEW ZEALAND MARKETS


Support our industry news service
We hope that you value the news that we publish so while you're here can we ask for your support?

As an independent publisher, we need reader support for our industry news gathering so ask that - if you don't already do so - you back us by subscribing to the printed Australasian Leisure Management magazine and/or our online news.

Click here to view our subscription options.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Technogym Australia

Technogym is the leading company in the Wellness and Fitness field all over the world. With 2,200 employees, 14 branches in Europe, U.S., South America, Asia  and Australia, Technogym exports its…

read more

Fitness / Technology / Wellness

 
 

SportEng

ABOUT SPORTENG specialises in the Planning, Design and Construction inspection of Fields of Play for all sports. Blending engineering with the specialist knowledge gained from working closely with…

read more

Consultants / Recreation / Sport / Surfaces / Venues

 
 

Vivaticket

As of the 1st July 2018, Enta Australasia Pty Ltd/Best Union has been rebranded as Vivaticket Pty Ltd.  Vivaticket is the ideal strategic partner for the organisation and management of your…

read more

Attractions / Entertainment / Sport / Ticketing / Venues

 
 

The Pool Enclosure Company

Now TPEC Pool Enclosures - see www.ausleisure.com.au/suppliers/tpec-pool-enclosures

read more

Aquatics / Design / Recreation / Venues

 
 

VITEC

Stadiums and venues around the world recognise that success hinges on more than just what happens on the pitch. More than ever, fan engagement within each facility is a critical part of the overall…

read more

Entertainment / Sport / Technology / Venues

 
 

The Jump Pad

The Jump Pad is a safe, flat inflatable made in a variety of sizes which can be used indoor or outdoor. From 3mx3m up to a whopping 9mx21m. Markets include Indoor and outdoor playgrounds, schools,…

read more

Attractions / Entertainment / Play

 
 

The P.A. People

The P.A. People is a specialist integrator and contractor in sound reinforcement, audio visual systems, performance lighting and production communications. Over its almost 50 year history the company…

read more

Entertainment / Events / Sport / Technology / Venues

 
 

Worldwide Sports Management

Principal Consultant Simon Weatherill has spent the last 20 years developing the world renowned Melbourne Sports Hub, as former Chief Executive Officer of the State Sports Centres Trust…

read more

Aquatics / Consultants / Recreation / Sport / Venues

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business