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Ticketmaster Australia and New Zealand announce new leadership appointments

Ticketmaster Australia and New Zealand announce new leadership appointments
October 22, 2020

As part of Ticketmaster’s growth and expansion across Australia and New Zealand, the Live Nation Entertainment company, has today announced a series of leadership changes and executive appointments.

Maria O’Connor, who has served as Managing Director of Ticketmaster Australia and New Zealand for the last 28 years, has been promoted to the Chairman of Australia and New Zealand. Former Chief Executive of the West Australian Football Commission (WAFC) and industry vet, Gavin Taylor will be taking on the role of Managing Director for Ticketmaster Australia.

O’Connor joined Ticketmaster in 1983 when the company operated as BASS under the Victorian Government. Over more than three decades at the company, O’Connor has been instrumental in many milestones and has played an integral part in shaping the ticketing industry in the region. In her role as Chairman, O’Connor will continue responsibility for her long-term industry relationships and look for opportunities to grow Ticketmaster’s business in the region.

Global Ticketmaster President, Mark Yovich notes “under the leadership of Maria O’Connor, Ticketmaster Australia and New Zealand has thrived and become the region’s leading ticketing company. O’Connor’s extensive knowledge and understanding of the ticketing and live event industries will continue to be an invaluable asset to our senior leadership team."

Serving as Chief Executive of the WAFC since 2016 and prior to this as General Manager at Perth Stadium Management, Taylor has extensive experience in live entertainment, events and ticketing that spans 15 years. Through his career, Taylor has proven success in company transition phases, major industry reforms and has recently been managing the impact of the pandemic on football in WA.

Yovich adds “Gavin is a welcome addition to the Ticketmaster family - his impressive track record of success will undoubtedly have a great impact on our business. At such a crucial time for us, Gavin’s knowledge and experience will help guide our teams on the road back to live, while remaining focused on Ticketmaster’s growth and leadership within the industry.”

Taylor enthused “I’m very excited to be joining Ticketmaster, a company I have worked closely with throughout my career and one I genuinely believe in – both the product and the people. In this role, I’ll be focused on supporting the business and the wider live entertainment industry in Australia as we forge the path to reopening. Ticketmaster will play such an important part in reconnecting venues and artists with their loyal fans, and I look forward to playing a part in supporting and delivering these fan experiences.”

Taylor will be finishing in his role as Chief Executive at the WAFC on the 12th November 2020, prior to moving to Melbourne in early January to commence in the role.

This appointment signals a number of additional senior executive promotions within the business.

Jim Kotsonis, who has been with the company since 2001 and served as Finance and Operations Director will move to the newly created position of Executive Vice President of Ticketmaster Australia and New Zealand.

Justin Pule, who began his career at Ticketmaster New Zealand in 2007 and has been running the business since 2010, will now serve officially as Managing Director of Ticketmaster New Zealand.

Harley Evans, who joined the business in 2019, continues as Managing Director of Moshtix Australia and New Zealand servicing the General Admission sector. Taylor, Pule and Evans will all report into Kotsonis in the new structure.

Susie Kyrou, formally of ad-tech giant Rokt, has been appointed to the new role of General Manager of Data and Insights at Ticketmaster Australia and New Zealand. Kyrou will be responsible for the rollout of Ticketmaster’s local data and insights division.

Moshtix, which was acquired by Ticketmaster in February 2019, has thrived under the leadership of Harley Evans who remains as Moshtix Managing Director. Today, Moshtix is pleased to announce the appointment of Anjelica Devoe, formerly of All Blacks Tours and Ticketmaster, to the position of Head of Business Development to drive operations in New Zealand, based in Auckland.

Ticketmaster Australia and New Zealand work with a number of high-profile clients across theatre, music and sport including the Marriner Group, Marvel Stadium, Tennis Australia, the AFL, Frontier Touring, All Blacks, Spark Arena, Auckland Live and more.

Image above of Maria O’Connor and Gavin Taylor.

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14th October 2020 - Live entertainment industry counts the cost of COVID

10th September 2020 - Entertainment and events industry leaders say New Zealand Government is letting the sector ‘slowly die’

22nd July 2020 - Live Entertainment Industry Forum applauds Australian Government’s JobKeeper extension

11th May 2020 - Live Nation says no return to ‘full scale’ concerts until 2021 as it looks to drive-in events

25th April 2020 - Ticketmaster to honour refunds to all cancelled or postponed shows and events

14th February 2020 - AFL and Ticketmaster move to scrap ticket booking fees at Melbourne’s Marvel Stadium

13th February 2020 - Ticketmaster expands Asian operations in Taiwan and Singapore

8th February 2020 - Ticketmaster Australia selects 10 local artists predicted for success in 2020

7th November 2019 - Ticketmaster to fund ticketing technology upgrade for NRL’s Sea Eagles

21st October 2019 - Ticketmaster and YouTube to connect music fans to upcoming concerts

8th September 2019 - Tennis Australia and Ticketmaster agree partnership for tennis events

30th July 2019 - Ticketmaster to introduce new anti-ticket scalping technology in Australia

28th June 2019 - Ticketmaster sells North Queensland Stadium’s first ever tickets

18th June 2019 - Live Nation and Ticketmaster announce partnership with Dylan Alcott’s Get Skilled Access accessibility initiative

21st May 2019 - Forum Melbourne the first Australian venue to go digital with Ticketmaster

6th May 2019 - Ticketmaster prepares for sales integration with Apple Pay

4th March 2019 - Ticketmaster extend market lead in global entertainment ticketing

26th February 2019 - Ticketmaster acquires Moshtix to expand general admission offering in Australia and New Zealand

19th October 2018 - Ticketmaster acquires live events industry blockchain technology company UPGRADED

17th August 2018 - Ticketmaster Australia looks to continue resale operations

4th April 2017 - Ticketmaster unveils new technology to enhance fans’ ticket buying experience

27th July 2016 - Ticketmaster expands sporting reach with Tickethour acquisition

15th August 2015 - Ticketmaster partners with Crown Resort venues in Melbourne and Perth

20th August 2014 - Ticketmaster to partner Sydney Royal Easter Show


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