Felton Industries
Felton Industries is Australia’s leading designer, manufacturer and supplier of quality outdoor furniture and has been supplying premium seating solutions for all sporting, commercial, community…
read moreConsumer Protection is again warning consumers who may have purchased inflated tickets from unauthorised resellers to the upcoming Ultimate Fight Championship (UFC 284) at Perth’s RAC Arena, that there is a high risk they may be refused entry, or that their tickets will be cancelled.
Commissioner for Consumer Protection Trish Blake advises eager fans to be wary of spending extra on tickets through unauthorised resellers and notes “It is very possible that tickets may not be valid and you could be refused entry to this highly anticipated event, which would be a disappointing outcome and may leave ticket holders out of pocket.”
A number of unauthorised resellers and individuals have sold tickets to the UFC event via websites or classified ad sites such as Gumtree or Facebook Marketplace at much more than the legally allowed 10% mark-up in Western Australia.
Consumer Protection is currently investigating whether these individuals or companies selling inflated tickets to the event have breached WA’s ticket scalping laws.
While the investigation is ongoing, consumers should exercise a high degree of caution when purchasing tickets through unauthorised platforms and should only purchase from the UFC directly or Ticketek, who are the authorised and exclusive selling agent for the event on 12th February 2023, or Ticketek’s reselling platform Ticketek Marketplace.
One unauthorised reseller has recently stated on their website that there is a ticket delay, with the release date for physical ticket downloads being pushed to two weeks before the event. There is a risk that these ticket holders may not be granted entry to the event due to Ticketek’s ticket resale restriction under their terms and conditions and if these tickets do not comply with the ticket scalping laws.
Image. Credit: UFC
2nd January 2023 - Updates to Rottnest Island booking system reflects feedback to unfair online reselling
1st December 2022 - New standard aims stop ticket buyers being misled by online resellers
19th September 2022 - NSW Fair Trading urges consumers to avoid ticket resellers
25th November 2019 - Viagogo acquires rival ticket reseller StubHub in US$4 billion deal
13th October 2019 - Adelaide Festival Centre executive fights back against online ticket scalpers and reseller sites
18th October 2018 - Cricket fans warned against buying Big Bash tickets from resellers
3rd October 2018 - Ticket resellers included in latest Ticketing Code of Practice
22nd September 2018 - Ticketmaster takes action over reseller accounts that bypass scalping restrictions
20th September 2018 - Investigation claims Ticketmaster helps resellers bypass scalping restrictions
8th August 2018 - New Zealand Rugby calls meeting to help fans tackle ticket resellers
5th June 2018 - FIFA makes criminal complaint against ticket reseller Viagogo
20th November 2017 - Live Performance Australia welcomes consultation on ticket reselling
1st September 2017 - Google urged to block online resellers who dupe ticket buyers
30th August 2017 - Consumer NZ calls for clampdown on ticket resellers
28th August 2017 - ACCC commences legal action against ticket reseller Viagogo
16th May 2017 - Resellers beat fans to Ed Sheeran tour tickets as Ticketek site crashes
20th April 2017 - Consumer NZ investigates ticket resellers
7th December 2022 - Australian F1 Grand Prix partners with Tixel to mitigate ticket fraud and scalping
9th September 2021 - Western Australian Parliament passes tough new laws to stamp out scalping
13th December 2018 - Western Australian Government introduces legislation to combat ticket scalping
24th February 2021 - Coronavirus pandemic creates fertile environment for online scams
20th July 2019 - Perth ticket scammer avoids jail over fraudulent sales
17th November 2022 - Launch of Limelight music support fund by Perth’s RAC Arena and West Australian Music
16th November 2022 - Perth’s RAC Arena marks 10 years of operations
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