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New Zealand Rugby calls meeting to help fans tackle ticket resellers

New Zealand Rugby calls meeting to help fans tackle ticket resellers
August 8, 2018

New Zealand Rugby has called a national meeting with sport and entertainment industry stakeholders to discuss ways to tackle ticket resale and scalping.

The meeting, which will be held on Wednesday 15th August at AJ Park’s offices in Auckland, is looking to bring organisations together that are concerned about the current state of the resale market in New Zealand.

The invitation to attend reads “the meeting is designed to bring together a number of organisations who are affected by the actions of ticket resellers such as Viagogo, to share some of our learnings and identify steps we can collectively take to address this issue.”

Last year, it was reported that Viagogo is the most complained about website in New Zealand according to data released by the country’s competition enforcement and regulatory agency.

The ticketing agent was the subject of 57 complaints to the New Zealand Commerce Commission (NZCC) during 2016/17.

In addition, Claire Turnham, the founder of Victim of Viagogo campaign group, will speak at the meeting to provide attendees with insights into her experience with the secondary market.

New Zealand Rugby’s notice reads “Claire has done an amazing job running a very effective campaign, in conjunction with Ed Sheeran’s promoters, tackling ticket reselling head-on and has successfully helped to secure over $1.5 million in refunds.

“Claire has kindly offered to share her experiences with us.”

Those wishing to attend should contact New Zealand Rugby’s Michelle Campbell on email:michelle.campbell@nzrugby.co.nz by 6pm, Friday 10th August.

More information is available on the EVANZ website at evanz.co.nz/members/industry-meeting-helping-fans-tackle-ticket-resellers

Image: Canterbury Crusaders fans.

Related Articles

1st May 2018 - EVANZ announces new General Manager appointment

17th March 2018 - Commerce Commission issues warning over buying event tickets through Viagogo

23rd November 2017 - Google updates AdWords policy to restrict online ticket scalpers

1st September 2017 - Google urged to block online resellers who dupe ticket buyers

30th August 2017 - Consumer NZ calls for clampdown on ticket resellers

22nd May 2017 - Inflated ticket resale prices impacting consumers’ discretionary entertainment spending

20th April 2017 - Consumer NZ investigates ticket resellers

23rd February 2017 - Ticket reseller Viagogo hit by multiple Spanish legal actions

13th January 2017 - Southlanders warned about overseas ticketing websites

24th September 2016 - Growing use of bots for hot sport and entertainment tickets reignite scalping debate

30th August 2016 - Baycourt warns against online ticket scalpers


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