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ACCC warns against social media ticket scams for sold-out concert tickets

ACCC warns against social media ticket scams for sold-out concert tickets
January 11, 2019

The Australian Competition and Consumer Commission (ACCC) has warned concertgoers to take extra care online this summer as scammers set sophisticated scalping traps on social media.

Digital-savvy millennials desperate for tickets this festival season are being targeted as fraudsters focus their efforts on sold-out concerts via Facebook.

A spokesperson for Australia's peak consumer protection body advised “people should be cautious about purchasing tickets online through social media from people they don't know.

"Always try to verify the seller's identity and legitimacy of the tickets before paying for goods."

The ACCC received over 1,000 complaints about ticket scams last year, with total losses of over $380,000.

In total, scammers stole more than $100 million from Australians last year with social media cons accounting for 15% of that, the ACCC estimates.

The ABC has reported that many fans get caught when trying buy tickets for sold-out events from private sellers.

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3rd October 2018 - Ticket resellers included in latest Ticketing Code of Practice

28th August 2017 - ACCC commences legal action against ticket reseller Viagogo

8th August 2017 - LPA releases guide to help consumers avoid ticketing scams

22nd May 2017 - Inflated ticket resale prices impacting consumers’ discretionary entertainment spending

6th April 2017 - Visitor attractions hit by stolen credit card scam

8th March 2017 - Choice Magazine accuses ticket resale sites of misleading fans

20th July 2016 - Palace Cinemas pays ACCC penalty over online booking fees

24th June 2014 - Federal Government leaves ticket scalping action to the ACCC

22nd February 2014 - ACCC to crackdown on online ticket booking fees

25th September 2013 - 500,000 Australians a year caught out by online ticket scams

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