Latest News

Back to Latest News back


Federal Government leaves ticket scalping action to the ACCC

Federal Government leaves ticket scalping action to the ACCC
June 24, 2014

The Federal Government has rejected a recommendation from a Federal Senate inquiry to amend Australian Consumer Law to outlaw ticket scalping.

Responding to the Senate inquiry into ticket scalping that called for new legislation, a joint response released by the Federal Government's Economics References Committee and Education, Employment and Workplace Relations References Committee rejected the reponse, stating "there is no basis for considering a regulatory response to this matter at this time."

Given that the report from the Senate inquiry, Ticket Scalping in Australia, released in March, found minimal evidence of ticket scalping in Australian entertainment and sport, the Government's response comes as little surprise.

As the Committees’ response stated "as the majority report identified, there is little firm evidence on the extent of ticket on-selling in Australia”, adding “the Australian Competition and Consumer Commission's complaints data identifies that there is likely to be only a low level of consumer detriment associated with this issue at present.”

The Committees’ response “noted” the Senate inquiry’s other recommendations, adding “the Government notes that the recommendations in the report are broadly for the industry or the Australian Competition and Consumer Commission (ACCC), which is an independent statutory authority, to undertake steps to further improve the market for tickets in Australia.

The Government would support any action that resulted in net benefits for consumers in Australia seeking to purchase tickets. However, it would primarily be a matter for businesses and the ACCC to determine how they respond in this respect.”.

The full response Australian Government response to the Senate Economics References Committee report: Inquiry into Ticket scalping in Australia can be viewed by clicking here.

Meanwhile, the Queensland Government is proposing fines of thousands of dollars for the scalping of tickets for the 2018 Gold Coast Commonwealth Games face being slapped with thousands of dollars in fines.

Queensland Commonwealth Games Minister Jann Stuckey told The Sunday Mail the Government wanted to protect consumers from ticket scalpers who planned to profit from the 2018 event, stating “Queensland’s current ticket-scalping laws do not currently cover all of the Commonwealth Games events and venues.

“As part of preparations for the Gold Coast 2018 Commonwealth Games, (we are) developing legislation to help stage the Games. This includes developing legislation to provide protection from ticket scalping.

“Laws to prevent ticket scalping will be considered to help ensure that the games are affordable for both Queensland families and visitors from interstate and overseas."

With many popular events such as swimming expected to sell out quickly, there are fears that scalpers will look to profit from tickets for in-demand events.

Current Queensland anti-scalping laws only apply to events held in Stadium Queensland’s venues.

Melbourne Commonwealth Games organisers in 2006 threatened scalping rackets with fines of up to $30,000 and individuals with fines of $6,000.

The Victorian Government also warned that tickets bought from scalpers would be void - and investigators scoured websites and advertising sites to catch out onsellers.

However, under a deal setup with eBay, the Victorian Government allowed event goers to sell and buy tickets at or below value.





Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.


supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Tim Batt Water Solutions

Tim Batt Water Solutions are at the very forefront of the commercial aquatic business in Australia, with over 30 years specific experience supplying and installing chemical control and dosing…

read more

Aquatics / Environment / Recreation / Technology / Venues



Centaman has been a market leader in Enterprise Software Solutions for the leisure and recreation industry and both profit and not-for-profit attractions since 1991. It offers a wide range of software…

read more

Access / Billing / Fitness / Technology / Ticketing


Pico Play

Pico Play is a global leader in the planning, design, development and construction of world-class themed attractions and entertainment that deliver extraordinary and memorable experiences to millions…

read more

Attractions / Consultants / Design / Recreation / Tourism


Anti Wave International

Anti Wave International is the original suppliers of top performance swim, aquatic sports, leisure and pool programming equipment. Founded in 1971, Anti Wave International is proud of its…

read more

Aquatics / Play / Sport


Summit Fitness

Summit Fitness Equipment is now part of NovoFit - see

read more

Fitness / Recreation / Technology / Wellness


Hydrocare Pool Services

Hydrocare Pool Services Pty Ltd offer 30 years of experience in aquatic industry features, products and water treatment. Hydrocare Pools has undertaken water treatment for aquatic centres and…

read more

Aquatics / Attractions / Play / Recreation / Technology



iEDM integrate Design, Engineering and Delivery Management services to convert existing spaces into exciting new entertainment venues. Our team consists of highly qualified professionals with diverse…

read more

Consultants / Design


get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business