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YMCA-managed Aquadome becomes first South Australian fitness business to become Quality Accredited

YMCA-managed Aquadome becomes first South Australian fitness business to become Quality Accredited
October 15, 2018

Fitness Australia has announced that the Elizabeth Aquadome has become the first facility in South Australia to achieve Quality Accreditation, with YMCA South Australia’s other seven facilities to undertake the accreditation process in the coming months.

The recently launched Quality Accreditation Program by Fitness Australia is designed to continuously build on the quality of a fitness business, with customer care and value being the ultimate goals.

Commenting on the process, Andrew Mundy, General Manager – Operations at YMCA South Australia, stated “getting accredited is a great way for us to demonstrate the high quality of fitness services, customer care and business standards we provide for the local community.

“It also provides great recognition for our team at the Aquadome who are passionate advocates for creating a healthy and happy community, and adds confidence to our members, guests and Council partners that we are delivering quality services that are constantly improved.”

Scott Bumpstead, Manager of Quality Accreditation and Compliance at Fitness Australia, explains “Fitness Australia Quality Accreditation Program participants are required to undertake a rigorous process and provide evidence of compliance relating to areas such as professionalism, safety, customer care, information and knowledge, people and leadership.”

The Quality Accreditation program also provides business managers with the opportunity to;

• Improve the effectiveness of their business;
• Provide greater value to their customers; and
• Raise community expectations of customer care and service.

Image shows Aquadome team members.

Related Articles

10th October 2018 - Fitness Australia appoints new Chairperson to drive growth and unity

16th August 2018 - Fitness Australia launches 2019 Industry Awards

9th August 2018 - Fitness Australia names interim Chief Executive

25th July 2018 - Fitness Australia looks to raise industry standards with new quality accreditation program

5th June 2018 - Partnership delivers workshops for personal trainers in South Australia

24th April 2018 - YMCA South Australia joins with Fitness Australia in quality partnership

19th April 2018 - Fitness Australia reveals new brand identity

18th January 2018 - Fitness Australia’s Bill Moore flags industry challenges for 2018

5th January 2017 - YMCA pilots free gym access for young people through January

28th November 2016 - Fitness Australia announce formation of Industry Standards Council

20th July 2012 - MobileFit kiosk technology launched at Elizabeth Aquadome

27th August 2010 - Aquadome Named SA Facility of the Year

18th August 2009 - Redeveloped Elizabeth Aquadome ‘exceeds expectations’


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