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Fitness Australia looks to raise industry standards with new quality accreditation program

Fitness Australia looks to raise industry standards with new quality accreditation program
July 25, 2018

In a move to provide assurance to consumers and industry that accredited fitness businesses are professional and committed to providing quality service, customer care and meeting industry standards, Fitness Australia has today announced that its Quality Accreditation Program is active.

Advising that the first of its kind initiative is available to gyms, fitness centres, fitness businesses and clubs across Australia, the first of its kind, Fitness Australia Chief Executive Bill Moore today stated “the primary aim of the Quality Accreditation Program is to ensure consistent standards and service delivery are met, and where possible exceed customer expectations.

“We are thrilled to launch this exciting initiative, we’re confident that businesses who participate will become a provider of choice and their members can feel assured they are receiving the best care and quality service.”

Supported by the Fitness Industry National Quality Framework's six pillars, the program leads businesses through the accreditation process, which includes multiple modules designed to assess, identify and assist businesses in reaching the industry framework.

There are four modules in total and all businesses that take part must provide evidence of compliance relating to areas such as: professionalism, safety, customer care, information and knowledge, people and leadership.

To ensure the highest standards are met, the program takes a multilayered approach to reviewing and assessing each business.

This includes a self-assessment, customer feedback and the involvement of an independent quality assessment team who provide constructive feedback on making improvements.

To find out more about the Fitness Australia Quality Accreditation Program go to accreditation.fitness.org.au 

19th June 2018 - GESAC ACKNOWLEDGED AS FITNESS AUSTRALIA’S FIRST QUALITY ACCREDITED BUSINESS 

24th April 2018 - YMCA SOUTH AUSTRALIA JOINS WITH FITNESS AUSTRALIA IN QUALITY PARTNERSHIP

20th April 2018 - FITNESS AUSTRALIA ANNOUNCES NEW INDUSTRY AWARDS INITIATIVE

19th April 2018 - FITNESS AUSTRALIA REVEALS NEW BRAND IDENTITY

12th March 2018 - AUSTRALIAN FITNESS INDUSTRY REVENUES TO GROW TO $2.4 BILLION BY 2022/23 

18th January 2018 - FITNESS AUSTRALIA’S BILL MOORE FLAGS INDUSTRY CHALLENGES FOR 2018

8th November 2017 - FITNESS AUSTRALIA-LED JOINT VENTURE ACQUIRES FILEX CONVENTION 

8th September 2017 - FITNESS AUSTRALIA INTRODUCES NUTRITION ADVICE GUIDELINES FOR AUSREPS

5th June 2017 - FITNESS AUSTRALIA BRINGS INDUSTRY STAKEHOLDERS TOGETHER ON KEY ISSUES 

27th April 2017 - FITNESS AUSTRALIA INTRODUCES NEW APP, ACCREDITATION PROGRAM AND AWARDS AT FITNESS SHOW SYDNEY 

28th November 2016  - FITNESS AUSTRALIA ANNOUNCE FORMATION OF INDUSTRY STANDARDS COUNCIL 


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