Quayclean
Quayclean are a national cleaning and waste services partner with proven results in the understanding and delivery of cleaning needs and challenges faced by facilities including; major venues and…
read moreSustainability - for communities, the environment, the economy and for visitors - has been placed firmly at the heart of the New Zealand tourism industry’s updated growth framework, released at the TRENZ 2019 event.
Released it to an audience of international and New Zealand media at TRENZ, New Zealand’s largest annual tourism trade event, Tourism 2025 & Beyond - a Sustainable Growth Framework refreshes and refocuses the industry’s Tourism 2025 Growth Framework released in 2014.
Advising that Tourism 2025 & Beyond addresses current issues but also looks beyond 2025 to focus on building an industry that continues to make a positive contribution to Aotearoa and New Zealanders in the long term, Tourism Industry Aotearoa Chief Executive Chris Roberts stated “this Sustainable Growth Framework keeps our focus as an industry firmly on growing our value to individuals, communities, the environment, the economy and our visitors.
“The key change is that sustainability is now at the centre of Tourism 2025, providing a clear pathway towards a sustainable tourism industry for New Zealand. We have added Visitor, Community and Environmental goals and pushed our Economic ambition out to $50 billion a year in annual tourism revenue by 2025.”
The original Tourism 2025 goal was $41 billion in annual revenue by 2025. Progress towards the goal has exceeded all expectations, with tourism worth $39.1 billion in 2018.
Roberts says the industry is increasingly recognising and adopting the Māori values of kaitiakitanga (guardianship), manaakitanga (hospitality) and whanaungatanga (working together).
These three foundation values have been incorporated into Tourism 2025 & Beyond, which sets out the industry’s vision for ‘Growing a sustainable tourism industry that benefits New Zealanders’.
Tourism is New Zealand’s largest export earner, a significant employer and is continuing to drive economic growth, presenting both challenges and opportunities for New Zealand communities.
Roberts added “looking ahead, we are facing three key issues: managing the growth of tourism; improving management of our natural resources; and acting on carbon and climate change. Each of these needs to be factored into our thinking and actions.
“We have already started on this journey with the release 18 months ago of the New Zealand Tourism Sustainability Commitment, which more than 1000 tourism businesses have now signed up to. Then in November 2018, TIA and six other New Zealand organisations launched Tiaki - Care for New Zealand, an initiative that actively encourages international and domestic travellers to act as guardians of Aotearoa.”
Stating that Tourism 2025 & Beyond now sets these initiatives within the industry’s overall strategic framework, Roberts concluded “we have identified 10 priority action areas, from a long list of 68 actions for the tourism industry, central and local government to work on over the next three years to keep us on track to reach our Tourism 2025 & Beyond goals.
“We will succeed and maximise the huge benefits of tourism, while avoiding adverse impacts, by working together and having alignment of purpose. I fully anticipate this alignment to be reflected in the Government’s soon to be released Tourism Strategy.”
About Tourism 2025 & Beyond - a Sustainable Growth Framework
Vision
Growing a sustainable tourism industry that benefits New Zealanders
Goals
Visitor - Deliver outstanding visitor experiences
Community - New Zealanders are welcoming hosts
Environment - Aotearoa is enhanced by tourism
Economic - Grow tourism’s contribution to New Zealand’s economy
Values
Kaitiakitanga - Guardianship and protection of our natural, built and cultural resources for the benefit of current and future generations
Manaakitanga - Showing respect, hospitality, generosity and care for others
Whanaungatanga - A sense of family and belonging: relationships build on shared experiences and working together
Top 10 Actions (note that numbering does not reflect priority)
1. Embedding Sustainability
The New Zealand Tourism Sustainability Commitment is the sustainability platform for the industry. It aims to be universal so all operators are contributing to overall tourism industry sustainability, and playing their part in preserving and enhancing Aotearoa New Zealand for future generations.
2. Managing Destinations
Central to creating value in tourism is the nature and quality of the experience that visitors are prepared to pay for. Destinations are a collection of interests (including local government, iwi, communities and business), meaning that coordination and destination planning is needed to deliver the best outcomes both for host communities and visitors. All of New Zealand needs to be covered by Regional Destination Management Plans.
3. Growing and Shaping Demand
It is imperative that government (via Tourism New Zealand), airlines, airports, regions and industry continue to invest in generating and growing visitor demand. New Zealand operates in a highly competitive global market and attracting high-value visitors requires investment in building a compelling destination New Zealand brand. This brand and subsequent investment in targeted marketing across a portfolio of markets is needed to grow and shape demand in ways that benefits New Zealand and encourages regional and seasonal dispersal.
4. Embracing Tikanga Māori
Māori culture is a unique feature of New Zealand and it is important that all parts of the tourism industry appropriately incorporate elements of Tikanga Māori
within their operations.
5. Living Tiaki
Having visitors who meet our behavioural and cultural expectations is central to maintaining the support of New Zealand communities for tourism. Tiaki - Care for
New Zealand was established by public and private sector agencies. The tourism industry has a role to play in letting visitors know what is expected of them and industry systems are needed to manage issues as they arise.
6. Engaging the Community
The sentiments expressed through the Mood of the Nation Survey provide a clear message - tourism businesses must undertake genuine two-way engagement with their communities to grow mutual understanding of how they contribute to their place, creating a collective vision for tourism development that maintains the maanakitanga New Zealand is renowned for.
7. Measuring and Managing Industry Carbon Use
Reducing carbon use will be a key industry priority. Carbon emissions and resultant climate change represent a risk for tourism that requires a systematic industry response.
8. Investing in Infrastructure and Amenities
Tourism activities utilise a wide set of infrastructure, including roads, airports, waters systems, amenities and parking. Ensuring the quality and quantity of this infrastructure is central to achieving high value sustainable growth.
9. Fostering Domestic Tourism
Domestic tourism activity amounts to almost 60% of total tourism expenditure in New Zealand. So it needs to be understood and managed well to ensure the best outcomes, including the encouragement of domestic tourism as part of dispersal and regional development strategies.
10. Investing to Deliver Quality Tourism Data and Research
The industry requires a comprehensive set of trusted data with sufficient rigour and detail to support good decision-making. The industry also needs the capability to research a wide range of industry-good matters to support industry sustainability, value creation and innovation processes.
Click here to view the full Tourism 2025 & Beyond framework.
17th May 2019 - Strong support for New Zealand’s focus on sustainable tourism growth
26th April 2019 - New products at TRENZ 2019 to include sacred island and world-first daredevil catapult
23rd April 2019 - New Qualmark Awards to recognise exceptional New Zealand visitor experiences
21st March 2019 - TRENZ 2019 set to boost Rotorua tourism
7th March 2019 - Dunedin Infometrics report points to robust tourism growth
28th February 2019 - EVANZ backs Tourism Sustainability Commitment
8th February 2019 - More mountains to climb with plans for development of new National Park
21st January 2019 - Creative New Zealand report says arts vital to the future of tourism
1st January 2019 - New Zealand tourism spending reaches $39.1 billion
1st October 2013 - Tourism 2025 identifies opportunities for growth in New Zealand tourism
Support our industry news service
We hope that you value the news that we publish so while you're here can we ask for your support?
As an independent publisher, we need reader support for our industry news gathering so ask that - if you don't already do so - you back us by subscribing to the printed Australasian Leisure Management magazine and/or our online news.
The Complete Guide to Leisure Industry Products & Services.
Quayclean are a national cleaning and waste services partner with proven results in the understanding and delivery of cleaning needs and challenges faced by facilities including; major venues and…
read morerevolutioniseSPORT is the emerging market leader in online club management in Australia. Whether it is memberships, registrations, events, online sales or governance tools - revolutioniseSPORT is the…
read moreWelcome to AAC – makers of the world’s best wristbands, lanyards, tickets, tokens and full-service print solutions. We are Australia’s premier global manufacturer and supplier of…
read moreFun Wheels Pty Ltd are the premium dealer in Australasia for the Dutch company BERG’s commercial and domestic products. Our flagship product is their revolutionary pedal go-kart – the…
read moreGoplay designs and manufactures specialised playground equipment for indoor play centres, hotels, food chains, clubs and resorts. If our years of experience and dedication have taught us one thing,…
read moreAustralia’s leading manufacturer of horizontal and vertical media filters suited to all types of commercial pools, water playgrounds marine parks, aquaculture and zoos. They are an ideal…
read moreThe Jump Pad is a safe, flat inflatable made in a variety of sizes which can be used indoor or outdoor. From 3mx3m up to a whopping 9mx21m. Markets include Indoor and outdoor playgrounds, schools,…
read moreGet your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!