Latest News

Back to Latest News back

 

Melbourne-based Redcat’s IT platform implemented at the Australian Open

Melbourne-based Redcat’s IT platform implemented at the Australian Open
January 21, 2020

The implementation of Melbourne-based Redcat’s IT platform at the 2020 Australian Open sees event host Tennis Australia having the advantage of increased operational control and profitability.

Redcat’s hospitality IT innovation at the 2020 Australian Open, will generate for the first time, sales data from multiple quick service outlets into a centralised reporting system.

Redcat’s integrated management platform will incorporate the Australian Open's Founders Club and 23 food and beverage pop-up venues inside Melbourne Park concourse and across its live sites at Birrarung Marr, the walkway to Richmond Station and Federation Square.

Explaining that the technology will aid host Tennis Australia in managing multiple venues, Redcat Chief Executive, Jeff Lamb explains "with thousands of transactions daily, it’s critical for the Australian Open to have the real-time control that our platform offers. Redcat’s strength is in managing multiple sites from a centralised platform, including reporting live sales data and changing menu items or pricing on the fly."

The platform gives Tennis Australia’s operational managers live dashboards, with a snapshot of overall sales performance, and the ability to ‘drill down’ into specific outlets. 

Lamb adds "the other big plus of the Redcat platform is that it is designed to keep outlets running at all times. 

"It can operate online or offline, meaning that even if there was an internet outage, sales continue unaffected. We provide thorough training and 24-hour support to ensure that Tennis Australia gets the very best from our platform."

Melbourne-based Redcat's specialist hospitality technology platform is used by many large-scale, multi-site franchise outlets including Boost Juice, Nando’s, Grill’d, Schnitz and Chatime.   

The Australian Open runs until 2nd February 2020.

For more information go to www.redcat.com.au

Related Articles

20th January 2020 - New report aims to prompt recognition of climate change threat to Australian Open

14th January 2020 - Melbourne’s poor air quality impacts Australian Open qualifier event

24th December 2019 - Fortnite esport event returns to Australian Open

25th October 2019 - Footprint of Australian Open set to expand in 2020

9th September 2019 - Latest stage of Melbourne Park redevelopment now complete

25th July 2019 - Tennis Australia to change hardcourt surface for Australian Open 

29th January 2019 - Record 780,000 fans share the excitement of the 2019 Australian Open

25th January 2019 - Virtual and Augmented reality experiences created for tennis fans at the Australian Open 2019 

8th January 2018 - Revamped Melbourne Park ready for 2018 Australian Open

15th September 2017 - MCG introduces WaitTime app to reduce F&B and bathroom queues

19th May 2015 - New Oracle hospitality technology division introduced to the Australasian venue industry


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

SWIMPLEX AQUATICS

Swimplex Aquatics are a world-class company dedicated to the commercial pool, waterslide industry. We are Australian market leaders servicing all states Australia wide. Swimplex provide a full…

read more

Aquatics / Attractions / Design / Play / Waterparks

 
 

CENTAMAN

Centaman has been a market leader in Enterprise Software Solutions for the leisure and recreation industry and both profit and not-for-profit attractions since 1991. It offers a wide range of software…

read more

Access / Billing / Fitness / Technology / Ticketing

 
 

PRIAVA

About Priava's Technology -  Priava is a cloud-based and centralised venue and event management system aimed at venues of all sizes. With its familiar and easy-to-use web interface, the…

read more

Attractions / Billing / Entertainment / Events / Technology

 
 

Anti Wave International

Anti Wave International is the original suppliers of top performance swim, aquatic sports, leisure and pool programming equipment. Founded in 1971, Anti Wave International is proud of its…

read more

Aquatics / Play / Sport

 
 

VIVATICKET

As of the 1st July 2018, Enta Australasia Pty Ltd/Best Union has been rebranded as VIVATICKET Pty Ltd.  19th July 2018 - ENTA AUSTRALASIA REBRANDS AS VIVATICKET 17th October 2016…

read more

Attractions / Entertainment / Sport / Ticketing / Venues

 
 

SLE WORLDWIDE AUSTRALIA PTY LTD

SLE Worldwide Australia is a Managing General Underwriter specialising in insuring risks in the world of Sports, Leisure and Entertainment. Be it relaxing, playing, organising or watching sports,…

read more

Insurance / Venues

 
 

Felton Industries

Felton Industries is Australia’s leading designer, manufacturer and supplier of quality outdoor furniture and has been supplying premium seating solutions for all sporting, commercial, community…

read more

Parks / Play / Recreation / Sport / Venues

 
 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business