Latest News

Back to Latest News back


Kate Palmer apologises for ‘unauthorised access’ following Sport Australia email hack

Kate Palmer apologises for ‘unauthorised access’ following Sport Australia email hack
December 11, 2019

Sport Australia Chief Executive Kate Palmer has today issued an "unreserved" apology following an apparent hacking of an email account belonging to the Australian Sports Commission and the Australian Institute of Sport.

The agencies are currently investigating a potential breach of one of their email accounts last week and will contact almost 19,000 people who may have been affected.

In a statement today, Palmer advised "I would like to provide an update on the Australian Sports Commission (ASC) investigation into an incident of unauthorised access to one of the ASC’s email accounts.

"With close support from the Australian Cyber Security Centre and Microsoft we have been undertaking a thorough review into this incident.

"At this stage of the investigation we have determined it is not possible to conclusively establish if any personal information contained in the email account was extracted by an unauthorised person.

"As a precaution we are making it a priority to notify and support individuals who may have been impacted.

"We have established that the email account contained references to approximately 18,900 individuals. The vast majority of these individuals are referenced by either their name and/or birthdate, or other basic contact information.

"There are a small number of people that we consider to have had more sensitive personal information contained within the account. We are contacting each of these people directly to inform them and provide additional support. For privacy reasons we will not be making further comment on these individuals.

"On behalf of the ASC, I unreservedly apologise for this incident."

Palmer, who will leaving her role early next year, went on to state "we take our responsibility for protecting private and trusted information very seriously and have invested heavily in keeping our IT security systems strong and secure. The investigation found no evidence any other ASC email accounts or systems have been compromised.

"We have set up a dedicated webpage that provides further information, contact details for support services, and advice on how people can keep their online identity protected.

"To protect the ongoing security of personal information referenced in the email account, we have engaged with IDCARE (a national identity and cyber support service), to provide daily online monitoring to detect for any inappropriate use of personal information."

The incident has also been reported to the Office of the Australian Information Commissioner, as required, and referred to the Australian Federal Police.

Click here for more information.

Related Articles

10th December 2019 - Fitness Australia names Sport Australia executive and Glen Eira Leisure manager as appointed Directors

30th November 2019 - AIS and Sport Australia look to increase leadership depth and diversity in sport

8th November 2019 - Sport Australia advice ignored by former Federal Sports Ministers in award of community sport infrastructure funds

29th October 2019 - Sport Australia and Parks and Leisure Australia agree partnership

28th October 2019 - Kate Palmer to step down from Sport Australia Chief Executive role

16th August 2019 - YMCA NSW locations impacted by ransomware attack

11th March 2019 - Sport Australia’s Kate Palmer announced as speaker for FILEX Women of Influence Forum

13th February 2019 - Sport Australia welcomes creation of new integrity agency

12th February 2019 - Federal Government announces new body to safeguard the integrity of Australian sport

8th February 2019 - Sport Australia’s Kate Palmer says now is the time to stop talking about ‘women’s sport’

14th January 2019 - Sport Australia’s Kate Palmer says schools are critical to solving nation’s inactivity crisis

1st August 2018 - Sports Commission to rebrand as Sport Australia

8th May 2018 - Report suggests Australian Institute of Sport to shed 40 jobs at Canberra base

20th March 2018 - Sports Commission’s Kate Palmer welcomes best performance at a Winter Paralympic Games since 2002

13th December 2016 - Kate Palmer unveiled as new Australian Sports Commission Chief Executive

11th July 2016 - AIS helping protect athletes from cybercrime

7th February 2013 - Drugs and crime report rocks Australian sport

Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.


supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Augmented Creative

Augmented Creative is an open organization of like-minded and highly dedicated, creative people who conceive, plan and execute visual solutions. We pursue new and innovative visual ideas to help…

read more

Arts / Attractions / Consultants / Design / Tourism



The Calgym/Synergy group has had a long and proud history since 1976 as world leaders in the innovation, design and evolution of commercial strength and conditioning equipment. The Synergy group was…

read more

Fitness / Technology / Wellness



Swimplex Aquatics are a world-class company dedicated to the commercial pool, waterslide industry. We are Australian market leaders servicing all states Australia wide. Swimplex provide a full…

read more

Aquatics / Attractions / Design / Play / Waterparks


Tim Batt Water Solutions

Tim Batt Water Solutions are at the very forefront of the commercial aquatic business in Australia, with over 30 years specific experience supplying and installing chemical control and dosing…

read more

Aquatics / Environment / Recreation / Technology / Venues



Leisure Concepts brings the world’s leading fitness equipment brands to Australasia - these include True Fitness, Atlantis Strength, Merrithew (Stott Pilates), Intenza Fitness,…

read more

Fitness / Recreation / Technology / Wellness



HQH Fitness is an international company that specialises in improving the health, fitness and wellness of people everywhere. We are the South Pacific distributors for Total Gym/GRAVITY Education and…

read more

Fitness / Recreation / Technology / Wellness



As of the 1st July 2018, Enta Australasia Pty Ltd/Best Union has been rebranded as VIVATICKET Pty Ltd.  19th July 2018 - ENTA AUSTRALASIA REBRANDS AS VIVATICKET 17th October 2016…

read more

Attractions / Entertainment / Sport / Ticketing / Venues


get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business