Latest News

Back to Latest News back

 

Ticket scalpers on Western Australian Government’s radar after first spot fines issued

Ticket scalpers on Western Australian Government’s radar after first spot fines issued
March 27, 2023

Five individuals have become the first to face legal action under the Western Australian Government’s new ticket scalping laws, with the infringement notices relating to the recent sold-out UFC 284 event at Perth’s RAC Arena, and further cases still under investigation.

On-the-spot fines of $2,000 each have been issued to the five people who allegedly breached the State Government’s new ticket scalping laws by re-selling tickets for more than the permitted 10% mark-up.

Action was taken by Consumer Protection’s Compliance and Investigation Unit against two scalpers in WA, two in New South Wales and one in Queensland.

Mark-ups in these five alleged cases ranged from 24 to 430%. In one case, a WA woman was selling tickets with an original sale price of $1,073 for $4,800 on an online marketplace.

The infringement notices are the first issued under the tough new measures introduced to protect eventgoers from price gouging.

Numerous other reports of ticket re-selling violations related to the UFC event are still being investigated by the regulator and further infringement notices are expected to be issued. If any cases go before the courts, individuals could face fines of up to $20,000 if found guilty.

The new laws, which were a Western Australian Government election commitment, came into effect on 10th September 2021, but only warnings have been issued up until this point as part of an educational transition period.

Western Australian Commerce Minister, Sue Ellery explained “the massive mark-ups we have seen in some of these alleged cases are not just illegal -  they’re immoral, as scalpers clearly seek to exploit WA consumers who are desperate to attend popular events that are sold out.

“Following the introduction of the anti-ticket scalping laws, only warnings were issued as part of an educational transition period to increase awareness of their new obligations.

“The grace period has now come to an end and action will be taken against individuals and companies who flout the law by exceeding the 10% mark-up permitted. Individuals who try to make a quick buck by re-selling tickets at illegally high prices are at risk of losing that profit and more by paying an infringement notice, or receiving higher penalties if they face court.

“Online buying and selling platforms that fail to have a system in place to quickly detect and delete these illegal ads also risk prosecution, as they are equally responsible under the anti-ticket scalping legislation.”

The Western Australian Government is encouraging the public to be on the lookout for scalpers who may break the law for future concerts and sporting events that are likely to be sold out, such as the AFL Western Derby at Optus Stadium on Sunday 2nd April.

Reports of ticket scalpers selling tickets for more than a 10% mark-up should be lodged with Consumer Protection by emailing consumer@dmirs.wa.gov.au or calling 1300 30 40 54.

Related Articles

17th February 2023 - Auckland High Court told 90% of tickets on Viagogo sold by scalpers

17th January 2023 - Attorney-General warns Queenslanders not to buy tickets from Dinosaur Festival Australia

9th January 2023 - Inflated ticket holders at risk of being refused entry to UFC event at Perth’s RAC Arena

8th January 2023 - NSW Fair Trading Minister warns consumers over online ticketing scams

7th December 2022 - Australian F1 Grand Prix partners with Tixel to mitigate ticket fraud and scalping

1st December 2022 - New standard aims stop ticket buyers being misled by online resellers

22nd October 2022 - Tixel announces release of inaugural ‘All Options Open - Ticketing State of Play 2022’ research report

30th September 2022 - NSW Fair Trading fines eBay Australia over marked-up tickets for NRL Grand Final listings

19th September 2022 - NSW Fair Trading urges consumers to avoid ticket resellers

3rd September 2022 - Viagogo under investigation as Perth concert tickets offered for resale at double original price

6th August 2022 - Ticketmaster and TikTok partner to offer a new way to discover and purchase event tickets

9th July 2022 - Live Nation Philippines threatens ‘legal action’ over unauthorised selling of Manila concert tickets


Support our industry news service
We hope that you value the news that we publish so while you're here can we ask for your support?

As an independent publisher, we need reader support for our industry news gathering so ask that - if you don't already do so - you back us by subscribing to the printed Australasian Leisure Management magazine and/or our online news.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Hadley/Series Australia Pty Ltd

Hadley Australia and Series Australia Pty Ltd are the leading quality theatre chair manufacturers in the southern hemisphere. The businesses work closely with architects, interior designers and…

read more

Arts / Culture / Design / Entertainment / Venues

 
 

Mattioli

Gianni Mattoli Director 0412 360 378 E: gianni@mattoli.com.au E: marketing@mattioli.com.au Tony Aloi National Operations Manager 0425 762 864 E: tony@mattoli.com.au MEL · SYD · ADE…

read more

Aquatics / Recreation / Safety / Technology

 
 

HIB Insurance Brokers Pty Ltd

HIB Insurance Brokers - Experts in Leisure and Amusement Insurance With over 20 years specialising in the Amusement and Leisure industries, we have the experience to understand your operations and…

read more

Attractions / Entertainment / Insurance / Recreation / Safety

 
 

Otium Planning Group

Otium Planning Group is a contemporary sport and leisure consultancy providing services in planning, facility development, management and funding for the sport, recreation and leisure industries…

read more

Aquatics / Consultants / Recreation / Sport / Venues

 
 

Again Faster

ABOUT Again Faster is a Brisbane based, Australian owned supplier of strength and conditioning and functional fitness equipment. With nearly 10 years experience in the Australian market, we are…

read more

Fitness / Recreation

 
 

iDwala Pty Ltd

iDwala is the Community Sports Facility Specialist offering the highest quality designs and technical expertise to Councils, Schools and Sporting Clubs looking to create sporting…

read more

Consultants / Design / Recreation / Sport / Surfaces

 
 

GEOFF NINNES FONG AND PARTNERS

Geoff Ninnes Fong & Partners (GNFP) is a structural, aquatic and civil engineering consultancy with broad experience in the design of new municipal and institutional swimming pools, hydrotherapy…

read more

Aquatics / Consultants / Design / Venues

 
 

Yellowbox Lockers

Yellowbox is an Australian technology company that has developed smart locker technology operated through an app with a focus on experience for users and facility managers. Found at Beaches, Aquatic…

read more

Aquatics / Attractions / Entertainment / Retail / Security

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business