Queensland tourism boosted by partnership with Alipay

September 26, 2019

A partnership with online payment platform Alipay has resulted in a boost to Queensland’s inbound tourism industry with earlier this month Alipay naming Tourism and Events Queensland (TEQ) as its ‘Partner of the Year’ in the Australia-New Zealand region.

Queensland businesses which are Alipay-ready include Cairns Aquarium, Currumbin Wildlife Sanctuary and iFly Gold Coast. The relationship with Queensland has led Alipay to list TEQ as one of its top 20 global marketing partners in Australia and one of just 200 worldwide.

Queensland Deputy Premier Jackie Trad was in Shanghai for the signing of a Memorandum of Understanding between Alipay and TEQ and said the partnership would help Queensland become the most payment friendly Australian State for Chinese visitors.

Deputy Premier Trad advised "this announcement is great recognition of the successful relationship we’ve established with Alipay, one of the world’s largest online payment platforms, as part of the Connecting with Asia Project 88 pilot program.

“Over the past nine months the Queensland Government via Tourism and Events Queensland has rolled out the pilot Project 88 program with great success, working with Alipay to make Queensland a more payment friendly state for Chinese visitors.

“In that time, 436 Queensland businesses have become Chinese payment ready, meaning they’re better equipped to engage with Chinese travellers and grow expenditure from our biggest international market, with 489,000 Chinese travellers spending $1.6 billion in the year ending March 2019.”

Deputy Premier Trad noted "we know from our research that Chinese visitors prefer to use mobile payment systems such as Alipay and our work in this space is making Queensland a more attractive destination for Chinese travellers.

“As part of our continued work with Alipay, we’ll be targeting high-value and mobile-savvy Chinese travellers who want to explore the beauty and diversity of experiences available in Queensland.

“Alipay will be highlighting Queensland to users on their platforms, promoting the whole State during key Chinese holiday periods including the 2019 Chinese National Day Golden Week, Chinese student summer holiday period and the 2020 Chinese New Year Golden Week.”

Alipay’s Country Manager in Australia and New Zealand George Lawson said the partnership and success of the Project 88 pilot program will enhance Queensland’s retail and tourism offering to Chinese visitors.

Lawson added “with its partners, Alipay has more than one billion users worldwide. Queensland is an appealing holiday destination and this program will enable more merchants and retailers to access Alipay’s marketing capabilities and provide Chinese visitors to Queensland an opportunity to use their payment method of choice.”

20th September 2019 - WTTC and Deloitte unveil initiative to ensure tourism success during the digital revolution

15th July 2019 - Alipay unveils 1 billion yuan initiative to support women’s football in China

10th June 2019 - New report highlights the need for tourism industry to acknowledge ‘invisible burden’

21st April 2019 - Queensland Government aims to attract millions of Chinese tourists with new card payment scheme

28th January 2019 - Sentosa Singapore launches cashless initiative to entice Chinese tourists

17th December 2018 - Queensland Government declares 2019 to be the Year of Outback Tourism

13th November 2018 - AliPay and WeChat with CustomLinc integration now available in Australia

9th October 2018 - Chinese tourists go cashless at Singapore attractions

4th September 2018 - Expanding Australia’s High Net Worth appeal a positive for tourism

6th April 2017 - Visitor attractions hit by stolen credit card scam

22nd August 2014 - Artesian spa development aims to attract visitors to outback Queensland

10th July 2013 - Leading Australian tourism booking website launches Chinese ecommerce website

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