Latest News

Back to Latest News back

 

WTTC and Deloitte unveil initiative to ensure tourism success during the digital revolution

WTTC and Deloitte unveil initiative to ensure tourism success during the digital revolution
September 20, 2019

World Travel and Tourism Council (WTTC), the body representing the global travel and tourism private sector, and Deloitte have jointly launched an initiative The Future of Work Transformations in Travel & Tourism  to ensure a successful transformation in the digital revolution.

WTTC and Deloitte will begin the groundwork immediately with plans to unveil The Future of Work in Travel & Tourism report in April 2020 at the WTTC Global Summit in San Juan, Puerto Rico.

Accounting for one in 10 jobs, tourism is a key driver of job creation. WTTC and Deloitte will collaborate to support the tourism sector in addressing the anticipated work and workforce shifts in the sector and associated public policy impacts.

The Future of Work in Travel & Tourism report will bring together industry expertise to identify sector best practices and public policy recommendations, to help tourism businesses navigate future of work challenges over the next decade and beyond.  

WTTC advise that evolution in the tourism space, along with shifts taking place across the global workforce, will continue to drive the need for businesses to pay special attention to talent models – particularly as they look to new digital technologies to improve the experience of travel.

The Future of Work in Travel & Tourism report will provide insights for businesses taking on these challenges, including relevant and actionable recommendations that will support a reimagination of work and workforce across the tourism sector.

Gloria Guevara, WTTC President and Chief Executive notes: “With one in five of all new jobs created in the last five years coming from Travel & Tourism and 100 million jobs expected to be created by the sector worldwide in the coming decade; it is vital that our sector is fully prepared to make the most of this opportunity.

“This means that we must understand the roles which people will be performing across our sector; the influence of technology in enhancing the way that companies work with consumers; and the importance of government policy to facilitate best practice and innovation across the sector. We look forward to working with Deloitte on this crucial piece of work.”  

Guy Langford, Vice Chairman and US leader of the Transportation, Hospitality & Services industry, Deloitte LLP added: “As a trusted leader and recognised organisation within the travel & tourism sector globally, WTTC is an ideal research partner to explore industry challenges, and help organisations sustain growth in the golden age of travel.

The Future of Work in Travel & Tourism report will allow us to rethink how work and workforces enabled by digital transformations can enhance customer experiences across a number of industries including hotels, cruises, airlines, transportation and restaurants – all supported by the collaboration and coordination of public and private sectors.”

Related Articles

16th September 2019 - VisitorPoint partners with Australian travel technology group

4th July 2019 - Indonesia’s Go-Jek integrates ‘Enjoy Jakarta’ tourism features

3rd June 2019 - ROLLER provides software solution for Skyline Enterprises Luge operations

29th May 2019 - Tourism New Zealand partners with Chinese investment company Tencent

21st April 2019 - Queensland Government aims to attract millions of Chinese tourists with new card payment scheme 

13th November 2018 - AliPay and WeChat with CustomLinc integration now available in Australia

8th November 2018 - Report advises that attractions need to invest in ticketing technology

9th October 2018 - Chinese tourists go cashless at Singapore attractions

25th July 2018 - Booking Boss signs channel manager deal with VGS Sydney

4th June 2018 - 365Tickets partners with Global Ballooning Australia

22nd March 2018 - ICC Sydney invests further $1 million in technology and digital infrastructure

9th February 2018 - Smart cell technology delivers ‘connected garden’ at Royal Botanic Garden Sydney and the Domain


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Abel Sports

INTRODUCTION Abel Sports is Australia’s leading manufacturer and suppliers of Goal Posts, sports ground safety netting systems and coaches boxes for Stadiums ,Sports Clubs, Councils and…

read more

Recreation / Sport / Venues

 
 

Hadley/Series Australia Pty Ltd

Hadley Australia and Series Australia Pty Ltd are the leading quality theatre chair manufacturers in the southern hemisphere. The businesses work closely with architects, interior designers and…

read more

Arts / Culture / Design / Entertainment / Venues

 
 

The Retention People Australia

TRP help health clubs, leisure centres and gyms across the globe create happy, loyal members through our user-friendly software which enables effective engagement and the delivery exceptional customer…

read more

Fitness / Marketing / Recreation / Technology / Wellness

 
 

SeatGeek Asia Pacific

SeatGeek is a search engine and mobile-focused ticket marketplace that allows fans to buy and sell tickets for live events. As of August 2018, SeatGeek has exited the Australian, New…

read more

Entertainment / Sport / Technology / Ticketing / Venues

 
 

GUNNEBO

Gunnebo is a global provider of security and access control solutions and services with sales companies in 31 countries in Europe, the Middle East, Africa, Asia, the Americas and Australia.…

read more

Attractions / Entertainment / Security / Ticketing / Venues

 
 

Smart Connection Consultancy

Smart Connection Consultancy is a boutique sport and recreation consultancy who has become one of Australia’s leading advocates for the use of synthetic sports surfaces as a vehicle to grow…

read more

Consultants / Recreation / Sport / Surfaces

 
 

METRA Australia

METRA Australia is your innovation partner for smart electronic locking, Access Control solutions and cashless payment systems to suit all types of leisure facilities.  Our team’s…

read more

Aquatics / Attractions / Fitness / Recreation / Security

 
 

Envibe

With its sleek good looks and easy-to-use yet powerful functionality, Envibe is the premium fitness club software for the Australasian leisure, recreation and fitness industry. We are the most…

read more

Aquatics / Fitness / Recreation / Technology

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business