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Hong Kong Disneyland to reopen with reduced capacity and health and safety measures in place

Hong Kong Disneyland to reopen with reduced capacity and health and safety measures in place
September 23, 2020

Hong Kong Disneyland park will officially reopen to the public on 25th September 2020 continuing its health and safety measures such as capacity control, health screenings, temperature checks, requiring face masks, social distancing, and increased cleaning and sanitisation.

This measured approach observes the latest guidance from health and government authorities and during the initial reopening stage, the park will implement a new five-day per week operation and will be closed on Tuesdays and Thursdays (except public holidays and special days designated by the resort from time to time) until further notice.

Hong Kong Disneyland Resort has health and safety protocols in place throughout the resort and has already increased the frequency of cleaning and disinfection in all high-guest contact areas. After reopening, the park will continue to implement social distancing measures in queues, restaurants (including seating arrangements), attraction vehicles and other facilities throughout the park, reflecting the latest government regulations.

The park will also continue to control capacity as required by the government. The online reservation system will remain in place, with all guests being required to reserve their visit date with valid tickets or membership cards through the Hong Kong Disneyland Park Visit Reservation website prior to arrival.

Guests are also required to make a health declaration as part of their reservation process.

The park’s operation and related arrangements will continue to be reviewed on an ongoing basis and adjusted as necessary to take into account the latest government regulations.

Character experiences will be offered in a new way, including selfie spots around the park to allow guests to take photos with their favourite characters with appropriate social distance. Meanwhile, in compliance with the government’s latest regulations, live performances will be restricted to outdoor venues during the initial reopening stage until further notice.

A variety of special hotel and ticket packages are now available for guests to see the reimagined Disney castle in its final stage of transformation and enjoy a long-awaited Disney staycation. The Castle of Magical Dreams is slated to launch in celebration of the resort’s 15th anniversary in late 2020.

Hong Kong Disneyland asks for guests’ understanding of and compliance with the following requirements when the park reopens. Guests must:

1) Purchase their tickets in advance and reserve a visit up to seven days in advance of their visit online via the Hong Kong Disneyland reservation website. Magic Access members must also make a reservation prior to visiting, but can enjoy the benefit of reserving eight days in advance.

2) Make a required health declaration as part of the Hong Kong Disneyland reservation process.

3) Undergo temperature screening procedures upon arrival. Guests with elevated temperatures cannot be admitted.

4) Wear a mask during their visit, except when enjoying food and beverage at catering premises.

These measures will continue to be reviewed as the situation evolves and will be adjusted as necessary.

To provide greater flexibility in planning the visit, free cancellations for park tickets and hotel bookings are available to guests through Dec 31, 2020. For more details on tickets, hotels, dining and transportation, go to www.hongkongdisneyland.com.

Image top: Character experiences will be offered in a new way, including selfie spots around the park to allow guests to take photos with their favourite characters with appropriate social distance; image centre: the park will continue to implement social distancing measures in queues; image above: the reimagined Disney castle in its final stage of transformation

Related Articles

20th September 2020 - Tokyo Disneyland expansion to open on 28th September

16th July 2020 - New Coronavirus outbreaks force Hong Kong Disneyland into new closure

14th July 2020 - IAAPA outlines COVID-19 safety protocols for parks and guests as attractions reopen  

20th May 2020 - Hong Kong legislators struggle with Ocean Park bailout

6th May 2020 - Shanghai Disneyland announces plans for 11th May reopening

19th April 2020 - IAAPA shares insights from industry leaders on how Asia-Pacific Attractions have adapted to COVID-19

26th January 2020 - Coronavirus fears sees closure of Hong Kong and Shanghai Disney resorts

23rd December 2019 - Attendances at Disney’s theme parks beats the world’s top sporting leagues

4th November 2019 - Hong Kong Disneyland annual 10K event promotes inclusivity and healthy living

26th August 2019 - Hong Kong Disneyland names transformed centrepiece the Castle of Magical Dreams

18th April 2019 - Ed Sheeran performs first large-scale outdoor concert at Hong Kong Disneyland Resort

21st February 2019 - Hong Kong Disneyland Resort reports best ever results

4th February 2019 - Hong Kong Disneyland fosters family volunteerism

15th January 2019 - Hong Kong Disneyland announces newest Marvel attraction to open in March 2019

4th January 2019 - Hong Kong Disneyland changes retirement policy

6th May 2017 - Hong Kong Government approves funding for US$1.4 billion Hong Kong Disneyland expansion

24th October 2016 - Wanda hires former Hong Kong Disneyland Managing Director to run theme park division

17th April 2016 - Hong Kong Disneyland redundancies a concern for the city’s tourism industry

14th April 2015 - Frozen helps Hong Kong Disneyland exceed merchandise sales record

4th March 2013 - Hong Kong Disneyland to expand with Marvel Superheroes attraction

10th September 2011 - Hong Kong Disneyland to recruit more than 1,000 jobs

15th September 2010 - Hong Kong Disneyland celebrates five years of operation


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