Latest News

Back to Latest News back

 

Tour operators ordered to pay $12 million in fines and reparations over White Island tragedy

Tour operators ordered to pay $12 million in fines and reparations over White Island tragedy
March 2, 2024

The judge in the long-running prosecution over the Whakaari White Island disaster of 2019 has ordered that the guilty parties pay $10.21 million in reparations to families of victims and survivors.

In the Auckland Court yesterday, Judge Evangelos Thomas also sentenced the five guilty parties, with the largest penalty of $978,000 handed to Whakaari Management Limited, the company held by the owners of the volcano.

Whakaari Management Limited (WML) was also ordered to pay $4.57 million of the total reparation figure while White Island Tours, the company operating walking tours on the volcano that day, was fined $483,900 for breaches of New Zealand's workplace health and safety legislation and ordered to contribute $4.68 million to reparation payments.

22 people died and many others were injured when the volcano erupted while 47 people were touring the island in December 2019.

WML and White Island Tours were among the parties found guilty of negligence and safety breaches at the end of last year. Three other tour companies, Volcanic Air Safaris, Aerius Limited and Kahu NZ Limited, were also ordered to pay damages.

Separately, GNS Science - a New Zealand government-owned research body that monitors the country’s volcanos - was ordered to pay a fine of $54,000 for inadequately communicating with contractors about the risks on White Island.

In making his judgement on Friday, Judge Thomas told the Court that no-one escaped White Island that day without injury, commenting “22 people lost their lives, the remaining people on the island were all injured, most seriously. For those remaining, the suffering has been immense.”

Judge Thomas has overseen this matter since late 2020 when charges were laid and on Friday said the Court acknowledges the ongoing pain felt by survivors and the grief felt by the families of victims.

He added “the treatment was often painful, arduous, disheartening, for many it remains ongoing

"Many people grapple with disfigurement of one kind or another. It's just simply the physical injury that has caused such harm … the emotional consequences deepen the suffering. We acknowledge that harm."

The prosecution and the subsequent 11-week trial was the largest action of its kind ever brought by New Zealand's workplace health and safety regulator Worksafe NZ.

Judge Thomas went on to say that the compensation was "no more than a token recognition" of the victims' suffering.

Payments will be divided among the victims, with larger amounts for the families of the 22 people who were killed.

WML’s owners - brothers Andrew, James and Peter Buttle - previously faced individual criminal prosecutions over the deaths, but the charges were dropped last year.

Earlier in the week, the Court heard that WML had no money or assets to offer by way of compensation as it was only a corporate trustee for the Buttles' Whakaari Management Trust.

According to Radio New Zealand, it also did not have liability insurance at the time of the disaster - meaning the damages would have to be paid out of pocket.

Judge Thomas said on Friday that there was "nothing to stop the Buttles, as WML's shareholders, from advancing the necessary funds to cover that obligation.

"There may be no commercial basis for doing so, but many would argue there is an inescapable moral one," he said, noting that the brothers "appear to have profited handsomely from tours to Whakaari.

"We wait to see what the Buttles will do. The world is watching."

Judge Thomas acknowledged that the other companies that had been found liable may also struggle to find the required funds.

Tourism activities on White Island have not resumed since the eruption.

Some of the tourists who bought their tour ticket to Whakaari through Royal Caribbean Cruises have already reached settlements after suing the Florida-based company in the USA.

Images: A woman photographs White Island just moments after it erupted on Monday 9th December 2019 (top, credit: Twitter/Michael Schade) and White Island from the air (below, credit: GeoNet).

About the author

Nigel Benton

Co-founder/Publisher, Australasian Leisure Management

Born in the English county of Dorset, Nigel Benton is the co-founder and Publisher of Australasian Leisure Management, Australia, New Zealand and the Asia-Pacific’s only magazine for professionals in all areas of the leisure industry and the www.ausleisure.com.au website - the go to news resource for industry leaders and professionals.

With a long-term commitment to communicating all that is best about the leisure industry (aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues) his career has been defined by an ability to develop and implement industry communications.

Starting his career working in heritage visitor attractions and then adventure travel in Africa and the Middle East, an interest in writing about his experiences led to his change of career into magazine journalism and publishing.

In addition to publishing, Nigel speaks on marketing communications at a range of industry events.

He was made a Life Member of the World Leisure and Recreation Association in 2006 and is a Fellow of the Royal Geographical Society (London).

In 2020, he launched the new Asian Leisure Business website.

As of October 2024, he was inducted into the Australian Fitness Awards Roll of Honour at the 2024 AUSactive National Awards.

Among a range of published works and features, his comments on a Blog (blogspot) from 2007 to 2011, when this website went live in its current form, may be interesting to reflect back on.

His philosophy on life is to be kind to all and to indulge those that you love.

His passions include family, Newcastle United and motorcycles (especially British ones) as well, until February 2025 when she left us, caring a little pug named Stella.

Click here to connect with him via LinkedIn.

Read more from this author

Related Articles

31st October 2023 - Whakaari Management Limited found guilty as criminal proceedings close in White Island case

5th September 2023 - Judge dismisses charges against brothers who own Whakaari White Island

26th August 2023 - Criminal trial into White Island deaths hears evidence from volcano owners

12th July 2023 - Prosecutor alleges White Island owners put profits before safety prior to December 2019 tragedy

11th July 2023 - Whakaari owners and tour operators face Court on 2019 White Island fatalities charges

24th December 2020 - Royal Caribbean files lawsuits against survivors of New Zealand’s White Island volcano disaster

18th December 2020 - New Zealand Government commits to improving safety in wake of Whakaari White Island tragedy

30th November 2020 - New Zealand authority charges 13 parties over White Island volcano eruption tragedy

29th February 2020 - Bay of Plenty tourism industry works to mitigate impact of visitor downturn following White Island eruption

26th February 2020 - Documents reveal the timeline of the White Island tragedy

24th December 2019 - Authorities end search for remaining bodies missing after White Island volcanic eruption

13th December 2019 - New Zealand troops to recover bodies on White Island volcano

10th December 2019 - Tourist excursions to White Island were a ‘disaster waiting to happen’

9th December 2019 - Eruption at New Zealand’s White Island volcano leads to deaths and injuries

5th June 2019 - Recreation groups applaud Worksafe New Zealand for clear guidance on access


Support our industry news service
We hope that you value the news that we publish so while you're here can we ask for your support?

As an independent publisher, we need reader support for our industry news gathering so ask that - if you don't already do so - you back us by subscribing to the printed Australasian Leisure Management magazine and/or our online news.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Links Modular Solutions

Links Modular Solutions was a leading provider of high-quality, innovative software solutions for aquatic and recreation facilities. Links Modular Solutions is now part of Xplor Technologies.

read more

Access / Billing / Finance / Fitness / Technology

 
 

HIDROPLAY

Hidroplay welcomes you to the exciting world of children's Playscapes, waterslide's and Water Attractions. Appealing to families, Hidroplay increases patronage in your facility during those…

read more

Aquatics / Play / Recreation

 
 

COMMERCIAL AQUATICS AUSTRALIA

Commercial Aquatics Australia provides aquatic solutions nationwide and is one of the largest and most experienced companies specialising in the design, construction, renovation, service, maintenance…

read more

Aquatics / Design / Play / Waterparks

 
 

Spill Station Australia

Compliant chemical storage and decanting solutions. Includes spill kits, spill containment pallets, chemical decanting decks and safety shower and eyewash equipment. See our full range of solutions

read more

Aquatics / Safety / Security / Venues

 
 

AlphaFit

AUSTRALIAN MADE. FIT FOR PURPOSE. Based on the Gold Coast, AlphaFit is a leading manufacturer and supplier of Australian gym equipment specifically for the commercial, strength and conditioning,…

read more

Fitness / Recreation / Technology / Wellness

 
 

Hadley/Series Australia Pty Ltd

Hadley Australia and Series Australia Pty Ltd are the leading quality theatre chair manufacturers in the southern hemisphere. The businesses work closely with architects, interior designers and…

read more

Arts / Culture / Design / Entertainment / Venues

 
 

Clubworx

Switch to smarter fitness management software with Clubworx based in Australia that enables fitness businesses to start or grow their business with ease. - all in one place from anywhere in the…

read more

Fitness / Recreation / Technology / Wellness

 
 

Summit Fitness

Summit Fitness Equipment is now part of NovoFit - see www.ausleisure.com.au/suppliers/novofit/

read more

Fitness / Recreation / Technology / Wellness

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business