Ticketek Marketplace offers ethical ticket exchange for Australian consumers

November 16, 2018

TEG, Asia Pacific’s largest integrated live entertainment company, has today announced the launch of Ticketek Marketplace, an ethical ticket exchange for Australian consumers.

A secure online portal where customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale, the key features of Ticketek Marketplace include:

• Customers being able to list their unwanted tickets for sale at a maximum price of 10% above face value
• Once tickets have been purchased on Ticketek Marketplace the original barcodes will be cancelled and new barcodes reissued into the name of the new customer, guaranteeing all tickets are valid
• A single Ticketek user ID and Login will apply across both Ticketek and Ticketek Marketplace to further underpin the integrity of the new platform
• The terms and conditions of Ticketek Marketplace are compliant with all applicable Commonwealth, State and Territory legislation

TEG Chief Executive Geoff Jones said Ticketek Marketplace is founded on the principles of fairness, transparency and security, advising “many sports and entertainment fans have fallen victim of resale scalping practices based on highly inflated ticket prices, misleading marketing, a lack of transparency and often outright fraud.

“TEG believes that fans want a secondary ticket marketplace they can trust, where the authenticity of tickets is guaranteed and where the prices are fair. Ticketek Marketplace delivers these requirements to fans.

“The launch of Ticketek Marketplace is another important step in protecting fans and ensuring the integrity of ticket transactions.”

Ticketek Australia Managing Director Cameron Hoy said Ticketek has proven the model of an ethical fan-to-fan ticket exchange can work successfully in previous collaborations with key industry partners on select events.

Hoy added “we are delighted to offer a service for all events and fans through the launch of Ticketek Marketplace.

“This is a consumer-led, price-capped and ethical ticket exchange service for fans with a genuine need to buy or sell on the secondary market.

“Over several years Ticketek has worked with industry bodies, venue partners, promoters and governments to educate fans about the dangers of resale scalpers. We commend the steps taken by state governments to legislate against these unscrupulous operators.”

The new platform will go live later this month at www.marketplace.ticketek.com.au

6th November 2018 - Hong Kong Consumer Council calls for overhaul of ticket resale laws

26th October 2018 - South Australian Government introduces new ticket scalping legislation

18th October 2018 - Cricket fans warned against buying Big Bash tickets from resellers

3rd October 2018 - Ticket resellers included in latest Ticketing Code of Practice

18th September 2018 - AFL finals tickets pulled from online resale as Victorian authorities investigate scalpers

1st August 2018 - MCC announces extended Ticketek partnership at MCG

25th July 2018 - TEG Rewards rebrands as TEG Insights

19th March 2018 - LPA launches video to help online ticket buyers avoid scams

22nd September 2017 - TEG owner looks at potential sale

2nd September 2017 - Brisbane Powerhouse joins Ticketek network

24th March 2016 - Alvarado Partners with Ticketek to provide self-service ticket scanning

14th December 2012 - Browse, buy and experience with the new Ticketek app for iPhone and iPod touch

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