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Sydney’s leading attraction and tourism operators launch campaign encouraging advance bookings

Sydney’s leading attraction and tourism operators launch campaign encouraging advance bookings
September 27, 2021

Marking today's World Tourism Day (27th September), leading operators in Sydney’s attraction, hospitality and tourist sectors have united to launch the campaign - ‘the joy of looking ahead (#jola)’ - encouraging consumers to book their visits in advance.

Working with City of Sydney and Destination NSW to spread the #jola message, the Sydney Visitor Collective’s members are preparing to open next month with capacity restrictions in place.

The Sydney Visitor Collective, made up of industry leaders such as Sydney Opera House, BridgeClimb Sydney, Taronga Zoo Sydney and SEA LIFE Sydney Aquarium hope to use #jola to inspire those in NSW and beyond to get excited about what’s ahead - to revitalise both self and Sydney’s economy.

Merlin Entertainments advise that the #jola phenomenon, originally born out of the UK’s COVID-19 crisis and subsequent lockdowns, “allows us to remain optimistic and focus on the light at the end of the tunnel. And it seems those of us in lockdown across Australia, particularly NSW, have the #jola feeling in droves - research from Tourism Australia has indicated that more than half (56%) of those surveyed in NSW are starting to dream or actively research their next trip, whereby the Sydney Visitor Collective is encouraging that trip to be into our Harbour city for a staycation or day out.”

Merlin Entertainments Regional General Manager, Ian Wood notes “to get your hit of #jola is quite simple. Our message from the Sydney Visitor Collective is to book ahead.”

Wood adds “after another difficult year with limited entertainment, people are getting excited about a safe summer of fun. As we set our sights on more freedoms, I think we can all agree that there’s a lot to be said for having something to look forward to, and that’s what we’ve all missed throughout this tough period.

“We are already seeing signs of pent-up demand – our Merlin Annual Pass sales have been encouraging despite attractions being closed, and forward bookings into October and November are strong, suggesting that #jola is alive and well within the community. We are also encouraged by the fact that consumer confidence in Sydney is expected to outpace other cities due to NSW being way ahead of the national vaccination rate average.

“With flexible booking conditions, why wouldn’t you book in that next staycation, harbour cruise or trip to the aquarium to experience the joy of looking ahead?  Whether it be late October when we all reopen, November, December, or beyond, get it in the diary now!”

NSW Minister for Jobs, Investment, Tourism and Western Sydney, Stuart Ayres said the community had much to look forward to in the months ahead as Sydney and NSW reopened adding “there is nothing like a visit to Sydney to admire the spectacular natural beauty of the Harbour, soak up the atmosphere of our restaurant and bar scene, relax into the hotel life and up the ante by enjoying the unique experiences our tourism operators have to offer. If it’s your first time or your 50th, visitors always find something to love about life in the Harbour City, so why not start planning that next adventure right now?”

City of Sydney Lord Mayor Clover Moore also supports the campaign and advises “as vaccine rates rise and we cautiously look beyond the pandemic, I encourage everyone to experience the joy of looking ahead – get behind our local Sydney tourism businesses and start planning your next adventure!

“The physical distancing measures required to save lives and prevent another devastating outbreak of COVID-19 have had a huge impact on the livelihoods of many in our community. This is especially true for hospitality and tourism businesses, as venues were capped, people began working from home and travel ground to a halt.

“Sydney hosts an array of some the world's very best tourism attractions and experiences and now’s a great time to revisit or discover them for the first time. Support post-pandemic recovery by booking ahead, as we start to reopen this wonderful city.”

Nick Lester, General Manager of Captain Cook Cruises commented “Pre-booking your tickets is a win-win; you will get to experience #jola and it will certainly help support Sydney’s tourism industry which has been devastated by ongoing closures, capacity restrictions and reduced consumer confidence. Some tourism businesses have been trading on less than 10% of normal trading revenue for over 18 months”.

David Hammon, BridgeClimb Chief Executive adds “now is the time to book your day or weekend out in Sydney’s CBD to help support the businesses that people know and love. Here at BridgeClimb we have lots of new climb experiences, fully flexible booking terms and special offers alongside the same world class climb leaders and views we are known for. I’d suggest making a weekend out of it and pairing it up a cruise around the harbour, going on a staycation and sipping cocktails in a hotel or trying out the new rides at Luna Park. All our venues are operating safely, and we can’t wait to welcome those looking for a day out in the CBD this summer, making use of those Dine and Discover vouchers where you can”.

The Sydney Visitor Collective, which also includes members such as Captain Cook Cruises, TFE Hotels, Accor Hotels, NRMA Marine Division (MyFastFerry and Fantasea), Luna Park Sydney, National Maritime Museum, Big Bus Sydney, City of Sydney and ATEC are looking forward to delivering world class entertainment and good times to locals this spring/summer period.

Sydneysiders and beyond can show their love and support of their incredible world class city by booking ahead on Sydney.com to experience a local attraction, restaurant, cruise or accommodation in October, November and into summer. They are also encouraged to share their favourite Sydney travel images on social media using the hashtag #jola and #ilovesydney.

Image top: World Tourism Day 2021 #jola campaign WILD LIFE Sydney Zoo; image centre: World Tourism Day 2021 #jola campaign SEA LIFE Sydney; image above: World Tourism Day 2021 #jola campaign MyFastFerry

Related Articles

24th September 2021 - Global attraction attendance report shows industry resilience in 2020 and the beginnings of recovery

21st September 2021 - BridgeClimb Sydney to offer five new experiences to fully vaccinated guests

2nd September 2021 - Madame Tussauds entertains SEA LIFE Sydney’s Pig the Dugong during lockdown

12th August 2021 - HIB Insurance Brokers able to offer cover for amusement, entertainment and tourism businesses

11th June 2021 - NSW tourism operators call on Federal Government for targeted support to survive Coronavirus crisis

4th June 2021 - Staff shortages set to impact opening of Luna Park Sydney’s new rides

5th May 2021 - Merlin Entertainments offers ‘Dine and Discover Day Off’ for permanent staff

31st May 2021 - Sydney’s hospitality sector supports outdoor dining options

28th March 2021 - Industry sectors set for job losses as JobKeeper ends

12th March 2021 - Sydney Tower Eye commences 40th anniversary with LEGO exhibition

8th March 2021 - Destination NSW appoints Christine McLoughlin as new Chair

8th December 2020 - Taronga Zoo Sydney to reopen Sky Safari observing COVIDSafety

9th November 2020 - Taronga Zoo plans for new Wildlife Hospital and upgraded Reptile Centre with government and private funding

31st July 2020 - Merlin Entertainments Group’s Sydney attractions offer frontline workers free entry in August

4th June 2020 - Merlin Entertainments’ flyer attractions reopen with additional health and safety measures


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