AIS Water
AIS Water, the trading name of Australian Innovative Systems, is a multi-award winning, Australian owned leader in the design, production and supply of commercial and residential chlorine generators…
read moreHaving first achieved gold level certification in 2011, Cairns Convention Centre has now achieved AIPC Quality Standards re-certification at the Gold Level. They join a group of 30 AIPC centres who have successfully maintained this international certification, with a number of additional centres in various stages of the certification process.
Cairns Convention Centre is to be congratulated on having achieved the gold level in their audit as this demonstrates to owners, colleagues, and clients that they are addressing international standards of performance in their management procedures.
AIPC President Greg O’Dell notes "the AIPC Quality Standards program was developed as an industry-specific certification for confirming and documenting a centre's accomplishments in key areas of convention centre performance, and is the only such specifically purposed form of certification in the industry.”
The program standards identified and audited address ten key areas, including Customer Service, Quality of Facilities and Operations, Employee Relations, Health, Safety, Security and Emergency Response, Financial Integrity, Community Relations, Environmental Responsibility, Industry Relations and Supplier Relations.
Members who complete the audit process uniformly report that it not only serves to document their procedures but also enables them to clarify any shortcomings for corrective action. The process is also seen as being an excellent team-building exercise because it involves all management staff in a collaborative effort with a clear accomplishment at the end.
O’Dell adds “The AIPC Quality Standards program is a valuable way for managers to ensure they are delivering quality – a form of documentation that serves many purposes, including the reassurance of clients.”
The External Auditor for the AIPC Quality Standards Certification program is Rick Knowlan, President of Knowlan Consulting Group Inc. of North Vancouver, Canada, which specialises in strategic management consulting. He holds a bachelor’s degree in Civil Engineering (1974) from the University of British Columbia (UBC) and an MBA (1985), also from UBC.
Knowlan commented on the certification "Cairns Convention Centre’s Internal Audit score qualifies for certification at the Gold level. This was a very high-quality submission fully deserving of a 'Gold' certification even with the AIPC’s stringent scoring requirement."
8th June 2024 - Cairns Convention Centre marks commitment to reconciliation with artwork
21st May 2024 - Cairns Convention Centre secures top architecture award
15th December 2023 - Cairns Convention Centre comes through Cyclone Jasper undamaged
17th October 2023 - Cairns Convention Centre launches new virtual tour experience
26th September 2023 - Expanded Cairns Convention Centre officially opens and looks to host multiple events and larger conferences
10th May 2023 - Cairns Convention Centre announces new Executive Chef
4th November 2022 - Cairns Convention Centre to be showcased during Tourism Week in 2023
20th April 2022 - Cairns Convention Centre hosts numerous business events boosting local economy
6th May 2021 - Refurbished Cairns Convention Centre to reopen with impressive events calendar
3rd March 2021 - Vania Bau to lead event team upon Cairns Convention Centre’s reopening
16th July 2020 - Cairns Convention Centre expansion project shares design highlights
13th June 2020 - Cairns Convention Centre redevelopment completion delayed by three months
9th August 2019 - Harvey Lister: Cairns Convention Centre expansion great news for north Queensland
8th August 2019 - Queensland Government confirms $176 million Cairns Convention Centre expansion
20th February 2019 - New manager appointed at Cairns Convention Centre
23rd January 2019 - Cairns Convention Centre Generates $80 million in spending in 2018
17th June 2018 - Expansion agreed for Cairns Convention Centre
17th July 2017 - Expansion concept revealed for Cairns Convention Centre
15th June 2017 - Cairns Convention Centre’s digital displays to benefit organisers
7th November 2016 - Cairns Convention Centre shares a slice of history
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