Latest News

Back to Latest News back

 

WTTC outlines ‘the new normal’ when travelling resumes

WTTC outlines ‘the new normal’ when travelling resumes
May 1, 2020

The World Travel & Tourism Council (WTTC) has outlined what the “new normal” will look like as countries begin to end their COVID-19 lockdowns and ease travel restrictions.

WTTC says the sector will face a gradual return to travel over the coming months as a “new normal” emerges before a vaccine becomes available on a mass scale, large enough to inoculate billions of people.

Travel is likely to return first to domestic markets with staycations; then to a country’s nearest neighbours before expanding across regions, and then finally across continents to welcome the return of journeys to long-haul international destinations.

WTTC believes younger travellers in the 18-35 age group, who appear to be less vulnerable to COVID-19, may also be among the first to begin travelling once again.

There will be new protocols for check-in involving digital technology; hand sanitiser stations at frequent points including where luggage is stored; contactless payment instead of cash; using stairs more often than lifts where the two metre rule can be harder to maintain; and fitness equipment being moved for greater separation among other examples.

Travelling in the New Normal is part of WTTC’s plan which includes critical steps and coordinated actions, including new standards and protocols, which offer a safe and responsible road to recovery for the global global tourism industry as consumers start planning trips again.

For the last few weeks, WTTC, which represents the private sector in the global tourism industry, has been marshalling the efforts of the private sector, sharing best practices from different regions around the world to work on the path forward.

Public-private collaboration between business and governments is vital to develop new health protocols which will form the travel experience and also provide people with strong reassurances when travelling.

WTTC President and Chief Executive, Gloria Guevara advised “it is vital for the survival of the travel and tourism sector that we work together and map out the road to recovery, through coordinated actions, and offer the reassurance people need to begin travelling once again.

“We have learned from past experiences that when the protocols from private sector are taken into account and we have a coordinated approach the recovery timeframe is significantly reduced, so the private-public sector collaboration is crucial.

“We should avoid new, unnecessary procedures that create bottle necks and slow down the recovery. However, a quick and effective restart of travel will only happen if governments around the world agree to a common set of health protocols developed by the private sector, such as those we’ve outlined.

“These must provide the reassurance travellers and authorities need, using new technology, to offer hassle-free, pre-vaccine ‘new normal’ travel in the short term.”

The new protocols and standards are being defined following feedback and multiple conversations with WTTC Members, as well collaboration from associations who represent the different travel sectors.

This includes the International Air Transport Association (IATA), the Airport Council International (ACI), Cruise Lines International Association (CLIA), United States Travel Association (USTA), Pacific Asia Travel Association (PATA), International Civil Aviation Organisation (ICAO) the Organisation for Economic Co-operation and Development (OECD) the European Travel Commission (ETC) and the World Tourism Organisation (UNWTO).

IATA, ACI and ICAO are pooling their crucial expertise and are working closely to define the best protocols to keep travellers and employees safe to enable the aviation sector to recover. The World Health Organisation (WHO) and other health experts have also contributed by providing their experience from various global medical crises.

To offer world-class cleanliness, improved hygiene standards and ensure guest safety, hotels are developing protocols based on learnings from offering free rooms to frontline healthcare workers during the COVID-19 crisis. 

Cruise operators will take further measures to ensure ships are free of COVID-19 including staff wearing gloves at all times which are then frequently changed; and more frequent room cleaning.

Travellers at airports will find themselves tested before they fly and upon arrival at their destination airport. They can expect to see social distancing measures at the airport and during boarding, as well as wearing masks while onboard.

Aircraft will also be subject to intensive cleansing regimes. These measures will be combined with contact-tracing, via mobile app, that will allow flights to leave airports COVID-19-free.

The protocols, which have been developed using experience from China’s initial recovery and from new successful standards used by retailers, will be fully announced in the next two weeks and shared with governments globally, so there is a coordinated approach to travelling within the COVID-19 world.

There are positive signs of the first green shoots of recovery. Research by travel data and analytics expert Cirium shows that over 30% of domestic capacity has returned to the Chinese aviation market in the last two months.

Domestic flights have also resumed in some countries, such as in Vietnam between Ho Chi Minh City and Saigon, with Vietnam recording relatively few Coronavirus fatalities.

To speed up the global recovery WTTC will continue to work closely with the G20, EU, international organisations and governments around the world to help translate the new protocols into easily adopted public policies by each country while adhering to common  global standards.

WTTC says the Travel & Tourism sector is now facing over 100 million job losses worldwide due to the Coronavirus pandemic, at a cost of up to US$2.7 trillion of GDP.

In 2019, Travel & Tourism contributed 10.3% of Global GDP, was responsible for generating one in four of the world’s new jobs and, for nine successive years, had outpaced the growth of the global economy.

For further information, please visit wttc.org

Image of the Aquatopia Water Park on Hon Thom island off Vietnam’s southern coast courtesy of the Sun Group

Related Articles

23rd April 2020 - WTTC calls on G20 leaders to coordinate recovery for the tourism industry

17th April 2020 - WTTC commends global tourism industry for helping during COVID-19

20th September 2019 - WTTC and Deloitte unveil initiative to ensure tourism success during the digital revolution

10th April 2019 - WTTC launches tourism best practices toolkit to inform governments

9th April 2019 - Cambodian sustainable tourism initiative congratulates WTTC award winners

8th April 2019 - WTTC recognises sustainable tourism excellence with 2019 Awards

30th April 2020 - ATEC part of new Tourism Restart Taskforce to strengthen industry COVID-19 response

30th April 2020 - Queenstown-based tourism operators collaborate to survive COVID-19

29th April 2020 - Tourism and Events Industry encourages Australians to download and use COVIDSafe app

28th April 2020 - GlobalData warns China’s tourism industry of encouraging premature mass tourism

27th April 2020 - Tourism Australia revises Business Events Advance Program to support industry in COVID-19 recovery

27th April 2020 - VTIC welcomes new emergency funding for tourism industry        

23rd April 2020 - Tourism Council Western Australia highlights significant job and revenue losses

22nd April 2020 - ATEC considers diverse and competitive airlines to be critical to Australian tourism

21st April 2020 - GlobalData predicts short term boost for Australian domestic tourism

21st April 2020 - New survey suggests China set to lead Thailand’s tourism recovery

17th April 2020 - Tourism thought leaders consider the impact of COVID-19


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

APT Asia Pacific Pty Ltd

APT (Advanced Polymer Technology) is the leading global manufacturer of polyurethane-based materials, acrylic coatings and synthetic turf products for sporting and recreational applications. From…

read more

Environment / Sport / Surfaces / Technology

 
 

THE FITNESS GENERATION

The Fitness Generation is now part of NovoFit - see www.ausleisure.com.au/suppliers/novofit/

read more

Fitness / Technology / Wellness

 
 

VIVATICKET

As of the 1st July 2018, Enta Australasia Pty Ltd/Best Union has been rebranded as VIVATICKET Pty Ltd.  19th July 2018 - ENTA AUSTRALASIA REBRANDS AS VIVATICKET 17th October 2016…

read more

Attractions / Entertainment / Sport / Ticketing / Venues

 
 

LIFE FLOOR (Aus & NZ)

Our team believes floors should be beautiful, comfortable, and engineered for safety, even when wet. Life Floor tiles meet six unique performance based standards: slip-resistance, impact absorption,…

read more

Aquatics / Play / Recreation / Safety / Surfaces

 
 

WATERPLAY Solutions Corp

Whether your goal is increasing your centre's revenues or creating an engaging environment, why not add play to your project? If you're looking for stylish aquatic play features, kid-tested…

read more

Aquatics / Attractions / Play / Recreation / Waterparks

 
 

METRA Australia

METRA Australia is your innovation partner for smart electronic locking, Access Control solutions and cashless payment systems to suit all types of leisure facilities.  Our team’s…

read more

Aquatics / Attractions / Fitness / Recreation / Security

 
 

Aussie Strength

We are Aussie Strength. The ultimate supplier for Commercial Gym Equipment that's built to deliver in the toughest environments. From USA-Built hardcore weight training equipment from Arsenal…

read more

Fitness / Technology / Wellness

 
 

revolutioniseSPORT

revolutioniseSPORT is the emerging market leader in online club management in Australia. Whether it is memberships, registrations, events, online sales or governance tools - revolutioniseSPORT is the…

read more

Recreation / Sport / Technology

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business