Latest News

Back to Latest News back

 

TSG launches PerfectMind business management platform

TSG launches PerfectMind business management platform
February 11, 2021

Global software and payments provider TSG has today launched PerfectMind, a cloud-based, all-in-one business management platforms for aquatic, recreation and sport facilities.

Introducing the platform, TSG say that PerfectMind can help providers save up to 20% of time spent on administration and processing payments and member fees, facilitate online bookings, manage facilities efficiently, and deliver an improved experience to customers.

Advising that PerfectMind is designed to meet all the current and future needs of local aquatic, recreation and sport facilities, Michelle Furniss TSG Chief Commercial Officer for Health and Fitness for Australia/New Zealand, stated “until now, the leisure industry in Australia has struggled to keep pace with technological innovation.

“In fact, many leisure facilities across the country still use pen and paper registration forms and are still grappling with changing customer behaviours as well as new booking and payment preferences.

“PerfectMind will usher the leisure industry into the 21st century by making facilities easier to run, reduce time invested in administration, and offer a better, more intuitive booking and payment experience for the customer, which in turn will help facilities managers increase bookings and improve retention rates.”

PerfectMind is designed to make day-to-day operations simple, quick and easy by automating administration tasks and custom workflows. Along with unlimited user licenses, leisure centres will also no longer waste time switching between applications, making manual updates or processing member bookings and payments - now they can use a single software platform to efficiently run their centre.

The solution is also uniquely designed to support swim schools and recreation programs with a dedicated portal for members to book classes, access payment information, and keep track of overall skills progress, grading and competencies during activity programs.

PerfectMind’s first Australian user is the City of Canada Bay, in Sydney’s inner west of Sydney. With a population of almost 100,000 local residents it provides a variety of sports and recreation services, for whom it previously managedbookings in-person, rather than online.

Commenting on the new platform, Marissa Earle, Operations and Business Improvement Coordinator, City of Canada Bay Council, stated “being able to offer online memberships and class bookings is an important part of being a modern local leisure centre. PerfectMind is a proven all-in-one solution, offering everything we will need to run our facilities easily and effectively, saving up to 20% less time on the manual processing and admin tasks our teams currently handle.

“We want our local community to be able to access our sports and recreation services quickly and easily, PerfectMind will allow us to do that."

Following City of Canada Bay, several other Australian clients have also selected PerfectMind to replace their existing management software, to streamline operations across their facilities and deliver a superior online booking experience for customers.

Originally developed as a martial arts software solution in 1998, PerfectMind is a leading business management software provider for the parks and recreation market in North America, and serves 7,400 leisure and recreation sites across 11 countries, facilitating over 26 million bookings every year.

This week has also seen TSG advise of its acquisition of Adaptive Analytics LLC, a leading provider of data analytics and visualisation tools for the health, wellbeing and fitness industries.

Related Articles

27th November 2020 - Inner West recognised as Sport NSW Local Council of the Year

24th September 2020 - Aquatic, fitness and sport facilities headed for membership crisis

28th April 2020 - TSG acquires health and fitness software provider TrueCoach

24th April 2020 - TSG announces acquisition of Stadline

13th December 2019 - TSG appoints new chief executive to lead company’s Asia expansion

3rd December 2019 - Leadership change at Links Modular Solutions

26th November 2019 - TSG acquires Legend Club Management Systems

7th October 2019 - Debitsuccess secures five CRM Contact Centre Awards

17th July 2019 - Redevelopment of Sydney’s Concord Oval set to commence

29th June 2019 - Advent International to acquire majority stake in Debitsuccess owner TSG

9th March 2019 - Debitsuccess delivers 12% increase in revenue to Goodlife’s rebranded former Go Health clubs

2nd January 2019 - Links Modular Solutions announces development plans for 2019

29th September 2018 - Clubware introduces new Member Mobile App

28th March 2018 - Debitsuccess makes key business development and marketing appointments

4th December 2017 - New features for Clubware 4.2


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

State Wide Pool Services

Known as Hydrilla since September 2020 - see www.ausleisure.com.au/suppliers/hydrilla-pty-ltd

read more

Aquatics

 
 

Clubware

Clubware’s online gym software is not your run of the mill management system. It has been carefully designed to incorporate all the elements that a fitness club would need. How did we do that?…

read more

Access / Billing / Fitness / Recreation

 
 

revolutioniseSPORT

revolutioniseSPORT is the emerging market leader in online club management in Australia. Whether it is memberships, registrations, events, online sales or governance tools - revolutioniseSPORT is the…

read more

Recreation / Sport / Technology

 
 

Altitude Training Systems

ATS are global leaders in altitude training and research. From mask systems and inflatable tents to simulated altitude facilities, we help all athletes gain the competitive edge. Our…

read more

Fitness / Sport / Technology

 
 

Hydrocare Pool Services

Hydrocare Pool Services Pty Ltd offer 30 years of experience in aquatic industry features, products and water treatment. Hydrocare Pools has undertaken water treatment for aquatic centres and…

read more

Aquatics / Attractions / Play / Recreation / Technology

 
 

Aussie Strength

We are Aussie Strength. The ultimate supplier for Commercial Gym Equipment that's built to deliver in the toughest environments. From USA-Built hardcore weight training equipment from Arsenal…

read more

Fitness / Technology / Wellness

 
 

Digonex

Digonex is a leading provider of customised dynamic pricing solutions to clients in arts and entertainment, sport, attractions, cultural institutions and retail sectors. Digonex’s technology is…

read more

Attractions / Entertainment / Sport / Technology / Ticketing

 
 

ProSlide Technology

ProSlide is the global leader in water ride design and manufacturing, supplying high-performance water attractions to new and expanding water parks around the world. For over three decades, ProSlide…

read more

Aquatics / Play / Waterparks

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business