Felton Industries
Felton Industries is Australia’s leading designer, manufacturer and supplier of quality outdoor furniture and has been supplying premium seating solutions for all sporting, commercial, community…
read moreLeading global travel service provider, Trip. com Group, has released its latest Sustainability Report which highlights the company's significant progress.
The Group’s sustainability progress is centred around its ‘Friendly Four’ framework - Stakeholder-Friendly, Community-Friendly, Family-Friendly, and Environmentally-Friendly. It captures key highlights of the Group's efforts to advance a more sustainable and inclusive future through innovation, collaboration, and responsible growth.
Jane Sun, Chief Executive of Trip. com Group noted "The ability to operate and grow more sustainably will be among the most critical factors for future competitiveness. We believe that sustainable development is a long-term journey requiring deep and enduring commitment. Together with our users, partners, and employees, we are working to build a future where every journey brings us closer - to one another, and to the perfect trip for a better world."
Comprehensive carbon emissions data launched across transport and accommodation modes
As part of its commitment to making sustainable travel accessible, Trip. com Group has launched a new feature that offers quantified carbon emissions data across all major transportation services - including flights, car rentals, airport transfers, and trains (European trains).
With the support of the Association of Car Rental Industry System Standards (ACRISS), users can now view tailpipe CO₂ emission data for Trip. com car rental listings and compare the emissions of electric, hybrid, and traditional vehicles. A similar informative function for airport transfers further empowers travellers to be informed with greener mobility choices across every leg of their journey.
The Group's wider environmental efforts continue to scale. In 2024 alone, the Group has encouraged travellers to place over 100 million orders on more sustainable travel products. Solar panel installations at the Group's headquarters and rural retreats generated 457 MWh of clean electricity, offsetting more than 245 tons of CO₂ emissions. Additionally, Trip. com Group increased its use of green electricity in leased data centres to 42.6%, underscoring its commitment to long-term decarbonisation and its 2050 carbon neutrality goal.
Additionally, for the first time, the Group's report includes all categories from Scope 3 carbon emissions - covering sources such as leased data centres and business travel, to support more comprehensive tracking and target-setting in line with group's carbon neutrality target by 2050.
Country Retreat Programme expands to more global destinations
Trip. com Group continued to make meaningful contributions to rural development and public safety through tourism. Its flagship Country Retreat Programme expanded to 34 sites, generating more than 40,000 indirect job opportunities. Over 80% of employees at these retreats are local residents, and participating villages reported an average rise in per capita income of USD 5,500. This year, the programme will expand to more global destinations.
Additional childcare leave days, subsidies, and gender equity anchor Trip. com Group's family-first culture
Trip. com Group has also strengthened its position as a leading family-friendly workplace. Women now account for 57.1% of its global workforce, with representation at senior and middle management levels reaching 32.7% and 43% respectively, and over 61.2% at entry-levels. The Group's hybrid work programme, launched in 2022, has been used over 630,000 times by employees, saving an estimated 1.25 million commuting hours and enhancing work-life flexibility.
As part of its efforts to support families, the Group also provided an additional three days of childcare leave starting April this year to help working parents better balance personal and professional responsibilities. In addition, the group has enhanced its benefits for female employees seeking assisted reproductive medical services. Apart from egg freezing, eligible staff can receive a higher amount of subsidy of up to US$20,900 for in vitro fertilisation. Meanwhile, the childcare subsidy programme, introduced in 2023, has provided cash bonuses for more than 900 children, with over US$468,000 distributed in 2024 alone.
Strong rating reinforces Trip. com Group's governance focus
Trip. com Group continued to raise the bar in corporate governance, earning an A rating from MSCI ESG. Globally, the Group hosted two partner summits and deepened collaboration with more than 230 destination marketing organisations to drive inclusive tourism development.
For more information on Trip.com Group's Sustainability report
10th March 2025 - Thailand Prime Minister welcomes Trip.com Group input on enhancing tourism promotion strategies
8th March 2025 - Trip.com Group marks International Women’s Day with expanded global training initiatives
6th March 2025 - WTTC and Trip.com Group reveal technology game changers reshaping tourism industry
25th February 2025 - Entertainment-driven tourism among Trip.com Group’s next big trends
21st August 2024 - Trip.com Group and Merlin Entertainments partner to enhance Asia’s aquarium attraction experiences
2nd June 2024 - Trip.com Attractions and Tours Forum reveals growing demand for personalisation
29th December 2023 - Trip.com offers insights into 2024 tourism trends for attractions, events and AI
28th October 2023 - Trip.com Group empowers tourism industry with innovative and transformative AI
4th September 2023 - Trip.com Group signs as exclusive travel partner for ‘Ultra Beach Bali’ music festival
8th July 2023 - Trip.com Group discuss new areas of collaboration to promote Abu Dhabi
3rd July 2023 - Trip.com Group and Tourism New Zealand collaborate on marketing campaigns
26th April 2023 - Trip.com and Amazon Web Services sign MOU to build joint innovation lab
20th April 2023 - Trip.com data reveals renewed interest for tourism on Chinese mainland
12th March 2023 - Trip.com Group collaborates to promote Japan as a specialist destination
23rd February 2023 - Trip.com Group urges tourism industry to collaborate on supporting victims of Turkey-Syria earthquakes
22nd January 2023 - New WTTC and Trip.com Group report reveals rising demand for sustainable tourism
26th October 2022 - Trip.com Group launches global campaign with Tourism and Events Queensland
17th July 2022 - Trip.com Group and Singapore Tourism Board strengthen collaboration
6th July 2022 - Trip.com Group partners with Tiqets to expand museum and attractions offerings
12th May 2022 - Abu Dhabi department of culture and tourism partners with Trip.com Group
3rd December 2021 - Trip.com Group and Tourism Fiji cooperate to promote Fiji as a destination
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