Latest News

Back to Latest News back

 

Tourism Industry Aotearoa survey finds severe mental health challenges among tourism operators

Tourism Industry Aotearoa survey finds severe mental health challenges among tourism operators
September 2, 2021

A new Tourism Industry Aotearoa survey - carried out in July and August 2021 (just before the latest COVID lockdown) - has found that 18 months after New Zealand’s borders closed, the mental health of tourism operators is under severe pressure.

Three-quarters of respondents to the Tourism Industry Aotearoa survey were concerned about their personal health and wellbeing, with 9% being very concerned. Comments provided by respondents were heavily focussed on stress, uncertainty, mental toll, fatigue, depression and financial concerns.  

The survey was released yesterday by TIA Chief Executive, Chris Roberts during an industry webinar held to mark the day when Tourism Summit Aotearoa was scheduled in Kirikiriroa Hamilton. The Summit has been postponed to 29th November.

Roberts notes “the findings of this survey are sobering. TIA has surveyed members regularly through 2020 and 2021 but this is the first time we have specifically asked about health and wellbeing.

“It is very worrying that a third of respondents (35%) are moderately or very concerned about their own mental health. Tourism operators accept the need to protect New Zealanders from COVID-19 but many owners of once thriving tourism businesses are now facing severe financial hardship. They are part of an industry that was the first to be hit by the pandemic and will be the last to recover.

“We know some have been able to attract more domestic travellers, but many provide services and products that are specifically designed to appeal to international visitors. With the increasing likelihood of another summer with borders closed, some operators are close to breaking point. The current Alert Level restrictions, while necessary, have stopped domestic tourism, adding to the existing stresses reported in this survey.”

Overall, the survey found that tourism businesses’ turnover has halved (down 48%); and four out of ten jobs have been lost (down 37%) compared to pre-COVID levels.  

13 respondents (5%) said their business would not be operating in six months’ time, while 43 (16%) said they would be struggling to operate in six months.

However, longer-term confidence levels are healthier, with 70% of respondents expressing confidence that their businesses will be flourishing in five years’ time compared to just 11% not being confident. 

Roberts adds “we are eagerly looking forward to the day when we can all enjoy the freedom to travel again. The most useful things we can all do right now is regularly check in on each other, and encourage everyone to get vaccinated.”

TIA has shared the survey findings with the New Zealand Government and is working on how more mental health support can be provided to the industry.

To read the full survey report, go to tia.org.nz

Image: Cover of Tourism Industry Aotearoa August 2021 survey 

Related Articles

6th October 2020 - Tourism Industry Aotearoa offers ‘unprecedented’ loan facility for adventure tourism operators

14th September 2020 - Tourism Industry Aotearoa urges next government to give tourism industry a central role in regions’ recovery

4th September 2020 - Tourism Industry Aotearoa calls for ‘true partnership’ for industry recovery

23rd July 2020 - Tourism Industry Aotearoa reveals action plan New Zealand’s next Government

4th June 2020 - Tourism Industry Aotearoa urges businesses to act quickly on tourism funding

11th May 2020 - Tourism Industry Aotearoa happy about limited easing of COVID-19 restrictions

19th March 2020 - Tourism Industry Aotearoa shares concerns over business closures and job losses

18th March 2020 - Tourism Industry Aotearoa welcomes Government support but advises jobs still threatened

10th February 2020 - Tourism Industry Aotearoa delivers new communications event

30th January 2020 - Research by Tourism Industry Aotearoa highlights progress in meeting sustainability goals

19th December 2019 - Tourism Industry Aotearoa acknowledges new approaches needed to manage the environmental impact of tourism

5th December 2019 - Tourism Industry Aotearoa partners with insurers Marsh

18th September 2020 - Mental Health Awareness Week 2020 encourages New Zealanders to reimagine wellbeing


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

PlayRope

Playrope Aqua-Fun, are the Australian & New Zealand exclusive distributors for Vortex Aquatic Structures International, the world leader in aquatic playgrounds and urban water landscapes.…

read more

Aquatics / Attractions / Parks / Play / Recreation

 
 

Perfect Gym

Perfect Gym Solutions is a software as a service (SaaS) solution purpose-built to service the fitness industry, with over 1000 clients servicing over 2 million gym members across 40 countries making…

read more

Access / Fitness / Marketing / Recreation / Technology

 
 

Altitude Training Systems

ATS are global leaders in altitude training and research. From mask systems and inflatable tents to simulated altitude facilities, we help all athletes gain the competitive edge. Our…

read more

Fitness / Sport / Technology

 
 

Envibe

With its sleek good looks and easy-to-use yet powerful functionality, Envibe is the premium fitness club software for the Australasian leisure, recreation and fitness industry. We are the most…

read more

Aquatics / Fitness / Recreation / Technology

 
 

Quayclean

Quayclean are a national cleaning and waste services partner with proven results in the understanding and delivery of cleaning needs and challenges faced by facilities including; major venues and…

read more

Aquatics / Hospitality / Surfaces / Venues

 
 

SportEng

SPORTENG specialises in the Planning, Design and Construction inspection of Fields of Play for all sports. Blending engineering with the specialist knowledge gained from working closely with sport…

read more

Consultants / Recreation / Sport / Surfaces / Venues

 
 

BioLab Australia Pty Ltd

BioGuard is Australia and New Zealand’s most trusted supplier of premium, innovative and affordable commercial water treatment systems and chemicals. BioGuard offers a comprehensive range of…

read more

Aquatics / Technology / Waterparks

 
 

Worldwide Sports Management

Principal Consultant Simon Weatherill has spent the last 20 years developing the world renowned Melbourne Sports Hub, as former Chief Executive Officer of the State Sports Centres Trust…

read more

Aquatics / Consultants / Recreation / Sport / Venues

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business