Latest News

Back to Latest News back

 

New report calls for tourism industry to address recruitment and retention

New report calls for tourism industry to address recruitment and retention
October 18, 2017

The Australian tourism and hospitality industry has been encouraged to seek new ways to combat recruitment and retention challenges as the Government’s Tourism 2020 target nears.

Industry Insights, the newest report from global HR think-tank Reventure, found tourism and hospitality were experiencing a skills shortage with 38,000 current unfilled vacancies in the sector.

Dr Lindsay McMillan, lead researcher at Reventure said it was important to get the workplace settings right for the two industries, both of which are major Australian employers.

Dr McMillan explained “tourism and hospitality employ a combined 1.4 million workers and tourism alone is worth $40 billion to the Australian economy, so it is too important to get it wrong.

“Unfortunately, it is no secret that both tourism and hospitality have high turnover and low employee satisfaction.”

Dr McMillan said to improve recruitment and retention, employers should communicate their roles as a job landscape - not simply a job description.

She added “a job landscape is a list of end goals that are intertwined with the goals of other employees.

“Something that the sector is not doing well is demonstrating that employees have purpose and are valued. As a result, employees feel expendable and find another job as soon as they feel unhappy.

“Employers can improve their retention rates by demonstrating how a role prepares an employee for the future - whether they want a career in the industry or want to gain transferable skills.”

Industry Insights is the latest report published by Reventure which addresses challenges faced by five industries and what HR solutions are right for each industry.

Reventure is also backing the a future that works initiative, a national workplace renewal campaign based on research that found 49% of Australian workers were likely to look for a new job in the next year.

This campaign is aimed at highlighting effective and practical solutions so that workplaces can more actively engage with modern challenges.

More information on the campaign can be found at www.afuturethatworks.org.au 

17th July 2017 - SKILLS SHORTAGE REACHING CRISIS LEVELS IN NEW ZEALAND’S SERVICE INDUSTRY 

26th April 2017 - LOCAL COUNCILS MAKE BIG INVESTMENTS IN TOURISM 

18th April 2017 - 457 VISA CHANGE TO IMPACT FITNESS, TOURISM AND HOSPITALITY 

27th August 2016 - POSITIVE OUTLOOK FOR MOST OF AUSTRALIA’S TOURISM SECTORS

26th August 2016 - TOURISM EMPLOYMENT GROWS TO 97,000 JOBS IN WESTERN AUSTRALIA 

26th February 2016 - STUDY FINDS PERSONAL TRAINING SET TO BE A STABLE FUTURE JOB 

5th November 2015 - STAFF AND SKILLS SHORTAGE IMPACTS TOURISM BUSINESSES 

30th April 2015 - TOURISM AND HOSPITALITY INDUSTRIES MUST OFFER WORLD CLASS SERVICE TO THRIVE 

10th March 2015 - 14 MILLION JOBS AT RISK DUE TO GLOBAL TOURISM TALENT SHORTAGE

6th August 2013 - REPORT INDICATES LEISURE INDUSTRY SKILLS SHORTAGE 

7th December 2011 - FERGUSON UNVEILS TOURISM 2020 PLAN

8th September 2011 - TOURISM NEEDS LABOUR AND SKILLS


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

HRMWEB

At easyemployer we've come up with a software solution that manages one of your most important, and often most costly, business resources - your staff. We are helping 100s of clients to…

read more

Finance / Fitness / Technology

 
 

Pico Play

Pico Play is a global leader in the planning, design, development and construction of world-class themed attractions and entertainment that deliver extraordinary and memorable experiences to millions…

read more

Attractions / Consultants / Design / Recreation / Tourism

 
 

PathMinder

PathMinder Pty Ltd have partnered with AllUser Industries srl to bring Europe’s most advanced high security portals to the Australian and New Zealand markets. AllUser Industries started to…

read more

Access / Fitness / Recreation / Security

 
 

@leisure Planners

@leisure is a team of experienced leisure, aquatic and sports facility managers and planners, with market modelling, sports management, recreation planning, business and GIS qualifications. We have…

read more

Consultants

 
 

Jonas Leisure

Jonas Software operates over 110 independently managed software brands around the world, providing them with the strategic guidance and financial security required to be leaders in their respective…

read more

Aquatics / Billing / Fitness / Recreation / Sport

 
 

MYRTHA POOLS

Founded in 1961, Myrtha Pools® quickly became Italy’s première swimming pool company, and has since grown into one of the world's leading swimming pool construction…

read more

Aquatics / Design / Play / Waterparks / Wellness

 
 

Perfect Gym

Perfect Gym Solutions is a software as a service (SaaS) solution purpose-built to service the fitness industry, with over 1000 clients servicing over 2 million gym members across 40 countries making…

read more

Access / Fitness / Marketing / Recreation / Technology

 
 

The P.A. People

The P.A. People is a specialist integrator and contractor in sound reinforcement, audio visual systems, performance lighting and production communications. Over its almost 50 year history the company…

read more

Entertainment / Events / Sport / Technology / Venues

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business