Latest News

Back to Latest News back

 

Staff and skills shortage impacts tourism businesses

Staff and skills shortage impacts tourism businesses
November 5, 2015

The Tourism & Transport Forum (TTF) is calling for renewed action from Federal, state and territory governments to tackle the growing skills shortage in the tourism industry that is anticipated to blowout to 123,000 workers by 2020.

The just released Australian Tourism Labour Force Report 2015-2020 undertaken by Deloitte Access Economics for Austrade has revealed that a projected shortage of 56,000 skilled and unskilled workers this year has dropped to 38,000 compared to the last survey (2011).

However, these gains will be completely erased, with the shortage expected to increase almost fourfold from 36,000 to 123,000 workers in 2020.

TTF Chief Executive Margy Osmond explained “the latest Tourism Labour Force sounds alarm bells for the future of attracting and retaining workers in the industry, especially if we don’t take action now to address the issues.

“While the shortage this year has been revised downwards, the long term trend has blown out almost fourfold to 123,000 workers – that includes 60,000 skilled workers the industry will need to find in just five short years.

“Industry needs more skilled chefs, restaurant/café managers and hotel/motel managers to fill the gaps.”

Osmond said at the same time that the skills gap was growing the number of foreign workers in the industry was declining – dropping from 13% to 10% on the national average (WA is an exception with 29%) – and that could be attributed to red tape and difficulties with securing working visas.

“The Australian Government recently announced that they will extend Working Holiday Maker Visas from six months to 12 months with one employer in Northern Australia – this reform needs to be expanded to cover the entire country.

“Six months just isn’t long enough with one employer when staff training can take up to three months – three months training for three months work is just ludicrous.

“It’s also time for a concerted effort from all levels of government to rethink the promotion of the tourism industry as an enjoyable and fulfilling career path.

“Tourism is a great industry to work in whether you are young and starting out on your career or a mature aged worker looking for a career change or re-entry into the workforce. It’s also a strong industry to encourage more indigenous Australians to work in.

“The industry is doing its bit to try and recruit these workers, but we need a dedicated economic strategy from government to ensure the industry can meet its full potential as one of the great pillars of the Australian economy.”

The last Australian Tourism Labour Force Report was conducted in 2011, under the direction of then Federal Tourism Minister, Martin Ferguson, who is now Chair of Tourism Accommodation Australia.

Commenting on the new report, Ferguson stated “since 2011, the pace of development in the tourism and hotel sector has increased significantly and while some positive progress has been made in recruitment and retention, supply of skilled labour is not keeping up with demand.

“The TRA survey identified a large increase in the proportion of businesses reporting skills deficiencies, growing from 50% of businesses in 2011 to 69% in 2015, and while NSW and Victoria reported the highest volume of skills shortages, all States and Territories were affected with Northern Territory and Western Australia particularly vulnerable to skilled labour shortages.”

The Australian Tourism Labour Force Report: 2015–2020 (commissioned by Austrade) was produced by Deloitte Access Economics. It provides a comprehensive picture of the current state of the tourism labour force and associated skills demand and shortages forward to 2020.

Click here to view the Report.

Lower image courtesy of Dreamworld.

12th June 2015 - AUSTRALIAN WORKERS UNFIT, OVERWEIGHT, STRESSED AND AT RISK

30th April 2015 - TOURISM AND HOSPITALITY INDUSTRIES MUST OFFER WORLD CLASS SERVICE TO THRIVE

6th August 2013 - REPORT INDICATES LEISURE INDUSTRY SKILLS SHORTAGE

2rd August 2013 - ATEC WELCOMES SEASONAL WORKER EXTENSION

2nd April 2012 - POSITIVE TOURISM OUTLOOK BUT DOUBT PERSISTS OVER TARGETS

8th September 2011 - TOURISM NEEDS LABOUR AND SKILLS


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

 

revolutioniseSPORT

revolutioniseSPORT is the emerging market leader in online club management in Australia. Whether it is memberships, registrations, events, online sales or governance tools - revolutioniseSPORT is the…

read more

Recreation / Sport / Technology

 
 

IEDM

iEDM integrate Design, Engineering and Delivery Management services to convert existing spaces into exciting new entertainment venues. Our team consists of highly qualified professionals with diverse…

read more

Consultants / Design

 
 

Perfect Gym

Perfect Gym Solutions is a software as a service (SaaS) solution purpose-built to service the fitness industry, with over 1000 clients servicing over 2 million gym members across 40 countries making…

read more

Access / Fitness / Marketing / Recreation / Technology

 
 

Aussie Strength

We are Aussie Strength. The ultimate supplier for Commercial Gym Equipment that's built to deliver in the toughest environments. From USA-Built hardcore weight training equipment from Arsenal…

read more

Fitness / Technology / Wellness

 
 

Tim Batt Water Solutions

Tim Batt Water Solutions are at the very forefront of the commercial aquatic business in Australia, with over 30 years specific experience supplying and installing chemical control and dosing…

read more

Aquatics / Environment / Recreation / Technology / Venues

 
 

AlphaFit

AUSTRALIAN MADE. BUILT NOT BOUGHT. AlphaFit is a 100% Australian owned family company manufacturing gear specifically for the strength and conditioning, functional fitness and high-performance…

read more

Fitness / Recreation / Sport / Technology / Wellness

 
 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business