Latest News

Back to Latest News back


eResponse Group unveils eResponse Crowd Safety Australia

eResponse Group unveils eResponse Crowd Safety Australia
July 30, 2015

eResponse Group, a UK-based training and recruitment specialist, has announced that it has exported its pioneering crowd safety training to Australia.

The award-winning business, which has gone on to have six branches and training centres in the UK since it was founded in 2003, has opened eResponse Crowd Safety Australia - based in the Sydney suburb of Epping.

The new Australian division will be headed up by experienced security and crowd management experts Jim and Tara Fidler, who will work closely with eResponse’s Crowd Safety Director, UK-based Andy Hollinson.

Announcing the launch of eResponse Crowd Safety Australia, Hollison stated “we have seen a superb response to the crowd safety training that we’ve offered across the world since last year.

“Establishing and investing into a permanent base in Australia is a natural step forward for us, especially after building such strong links there through our partnership with Jim and Tara. Both are widely respected in the industry and will help drive our growth in a new market.

“It’s an exciting time to launch eResponse Crowd Safety Australia and we are delighted to be leading the way.”

Hollinson added that eResponse Crowd Safety Australia will offer a full range of crowd safety qualifications such as Front of Stage Pit Operations, Event Security Operations (ESO) and also Stewarding for Event Staff. eResponse will also offer its new Level 5 Diploma in Crowd Science and Risk Analysis - the only training firm in the world to offer the qualification.

The Level 5 Diploma in Crowd Science and Risk Analysis is a three-day course for people who design, plan and manage the movement of people in sport, entertainment, shopping and transport environments.

Their crowd safety division works with a variety of event organisers, police forces and sports stadium operators to deliver training to staff in crowd management, security and event planning.

eResponse Group was formed by brothers Paul and Joe Alekna in 2003 and employs 100 people in the UK with main offices in Worcestershire, Warwickshire and Northamptonshire.

Jim Fidler has over 25 years’ experience in security and crowd management. Originally with the Metropolitan Police in London, he has planned and delivered security for some of Australia’s highest profile events and mass gatherings.

In 2012, he held the role of venue security manager for LOCOG and in 2014 was the spectator safety manager for the Commonwealth Games in Glasgow. Tara Fidler has been involved in crowd management since 2000, advising on events across Australia.

Click here to contact eResponse Crowd Safety Australia via their entry in the Australasian Leisure Management Supplier Directory.

Image shows Tara and Jim Fidler at the Sydney Harbour Bridge.


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.


supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all


Ecoline is a highly experienced and skilled company that offers world-first technology in safety, protects the environment and provides a unique and challenging custom-made adventure and educational…

read more

Attractions / Environment / Safety / Tourism



Links Modular Solutions are a leading provider of high-quality, innovative software solutions for leisure facilities. Our software suite includes modules such as POS, Classes, Members, Facility…

read more

Access / Billing / Finance / Fitness / Technology



Headquartered in Brisbane with an Australia-wide network of satellite offices, PaySmart is one of Australia’s largest and longest-standing direct debit billing companies. In 1996 we began…

read more

Access / Billing / Fitness / Technology



We are the leading providers of kids fun multi-sports programs for Sport and Recreation Centres. Programs cover twelve common sports as well as Gross Motor Skill Development and suit children from as…

read more

Fitness / Play / Recreation / Sport / Wellness


Abel Sports

INTRODUCTION Abel Sports is Australia’s leading manufacturer and suppliers of Goal Posts, sports ground safety netting systems and coaches boxes for Stadiums ,Sports Clubs, Councils and…

read more

Recreation / Sport / Venues



Founded in 1961, Myrtha Pools® quickly became Italy’s première swimming pool company, and has since grown into one of the world's leading swimming pool construction…

read more

Aquatics / Design / Play / Waterparks / Wellness


Enta Australasia

As of the 1st July 2018, Enta Australasia Pty Ltd/Best Union has been rebranded as VIVATICKET Pty Ltd.  Click here to view the VIVATICKET Pty Ltd listing.  19th July 2018 - ENTA…

read more

Technology / Ticketing / Venues



Technogym is the leading company in the Wellness and Fitness field all over the world. With 2,200 employees, 14 branches in Europe, U.S., South America, Asia  and Australia, Technogym exports its…

read more

Fitness / Technology / Wellness


get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business