Latest News

Back to Latest News back


Digital logbook technology set to enhance amusement ride safety

Digital logbook technology set to enhance amusement ride safety
April 16, 2024

A new innovation in amusement park and carnival ride safety is set to enhance and streamline operations in the attractions industry.

Created by Brisbane-based technology company Metrix and its founder Dylan Karaitiana, the digital logbook targets key aspects of operators’ businesses, from staff and asset management to training and compliance with operators who have used the technology reporting substantial improvements in efficiency and safety.

Karaitiana, from a family with generations of experience in amusement operations, states "our approach targets key aspects of an operator’s business, from staff and asset management to training and compliance (and) our solution does everything.

“It’s smart, simple, and streamlined."

Explaining how this innovative tool reshapes the industry and what drove him to create it, Karaitiana comments "I love show business (and) I love tech”, noting that, having witnessed the industry's challenges and gaps firsthand "the solution was well overdue.”

Marking a new era of professionalism in traditional settings, Karaitiana advises that, from the outset, Metrix sought collaboration with top operators to enhance their services further, advising "we started by partnering with the best. We looked for ways to help them improve (and) we’ve now worked with some of the best amusement operators in the country”.

With the impact of Metrix resonating with over 450 amusement operators, he adds "if you’re in this space, our solution will significantly enhance your operations.

"We recognise that smartphones and tablets are not just the future; they are the present. Every operator in the country is on the phone; they should have all their information easily accessible and ready to communicate.”

Aware that introducing change in a tradition-steeped industry is challenging, Karaitiana acknowledges that . Metrix has encountered resistance from operators accustomed to old methods. However, he remains optimistic as more and more operators experience the benefits of modernisation firsthand.

Looking forward, Metrix is deepening its commitment to enhancing staff training and competency, a move Karaitiana believes is crucial for the industry's future.

He goes on to say that "this year is a huge step forward for us and Australian operators" highlighting the anticipated rollout of new features designed to empower staff with better tools and resources. A recent collaboration with the Showmen’s Guild of Australia is a significant aspect of this momentum, which signifies a strategic partnership to broaden its influence and tailor solutions more closely to industry needs.

Welcoming this, he shares “this partnership is about leveraging collective expertise to drive innovation in safety and efficiency across the board.”

By aligning closely with organisations that understand the nuances of the amusement industry, Metrix is better positioned to refine its offerings and address specific challenges operators face.

As for the future, Karaitiana sees that Metrix is not just responding to current trends but actively shaping the future of amusement operations.

He reveals that "we have significant advancements on the horizon”, emphasising that these developments are focused on integrating cutting-edge technologies and methodologies.

This year, Metrix is placing particular focus on expanding their reach through partnerships and enhancing the feature set of their digital solutions to meet the industry's evolving demands.

Click here for more information.

Images: Metrix's digital logbook targets key aspects of operators’ businesses (top) and Metrix founder Dylan Karaitiana (below). Credit: Metrix.

Related Articles

12th April 2024 - Loss of venue forces cancellation of 2024 Ballarat Show

12th April 2024 - Sendrato technology powers more than 3 million transactions at 2024 Sydney Royal Easter Show

30th March 2024 - Feature-length documentary on Bells Family Carnival gets television airing

10th March 2024 - ROLLER delivers insights into visitor segmentation for attractions and theme parks

20th February 2024 - Showmen’s Guild of Australasia seals new carnival agreement for the Royal Canberra Show

18th December 2023 - Bells Family Carnival the subject of a feature-length documentary

9th May 2023 - Amusement rides and entertainment among free offerings at St Marys Lights Up festival

2nd May 2023 - ASTM announces development of risk assessment standard proposal for amusement rides

14th March 2023 - SafeWork NSW scrutinises ride safety at agricultural and country shows

4th May 2022 - Fearing for the future of the amusement and attractions industry AALARA and the Showmen’s Guilds announce stop work campaign

18th January 2022 - Australian Government offers $8.3 million to support travelling showmen and women

28th August 2019 - AALARA refutes reports of ride safety concerns at the Royal Adelaide Show

9th August 2019 - Ekka prioritises amusement ride safety

28th June 2019 - NT WorkSafe issues amusement ride safety alert following country show accident

16th April 2017 - Consulting engineer rebuts Australian Women’s Weekly ride safety ‘investigation’

Support our industry news service
We hope that you value the news that we publish so while you're here can we ask for your support?

As an independent publisher, we need reader support for our industry news gathering so ask that - if you don't already do so - you back us by subscribing to the printed Australasian Leisure Management magazine and/or our online news.

Click here to view our subscription options.


supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all


Digonex is a leading provider of customised dynamic pricing solutions to clients in arts and entertainment, sport, attractions, cultural institutions and retail sectors. Digonex’s technology is…

read more

Attractions / Entertainment / Sport / Technology / Ticketing



A leading designer and manufacturer of innovative waterslides and attractions, Australian Waterslides and Leisure (AWL) is also able to advise clients in the areas of concept and design, feasibility…

read more

Aquatics / Attractions / Play / Waterparks


AIS Water

AIS Water, the trading name of Australian Innovative Systems, is a multi-award winning, Australian owned leader in the design, production and supply of commercial and residential chlorine generators…

read more

Aquatics / Safety / Technology



As of 2018, TicketServ operates as SeatGeek Asia Pacific Pty Limited, part of international ticketing platform SeatGeek. Click here to contact SeatGeek Asia Pacific via their entry in…

read more

Attractions / Entertainment / Events / Sport / Ticketing



Our team believes floors should be beautiful, comfortable, and engineered for safety, even when wet. Life Floor tiles meet six unique performance based standards: slip-resistance, impact absorption,…

read more

Aquatics / Play / Recreation / Safety / Surfaces



Hidroplay welcomes you to the exciting world of children's Playscapes, waterslide's and Water Attractions. Appealing to families, Hidroplay increases patronage in your facility during those…

read more

Aquatics / Play / Recreation


TJS Services

TJS Services is a leading national facility services provider. We deliver quality cleaning, maintenance, construction and facility management services to over 1,500 sites Australia wide.  Our…

read more

Hospitality / Retail / Venues



Track. Engage. Retain GreeneDesk is a suite of cloud based software solutions helping health clubs, leisure centres and swim schools to effectively track progression, improve customer engagement and…

read more

Aquatics / Billing / Education / Fitness / Technology


get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business