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Vail Resorts to offer refunds for Epic Australia Pass and New Pass Options

Vail Resorts to offer refunds for Epic Australia Pass and New Pass Options
May 26, 2020

With the start of the 2020 southern hemisphere snow season stalled because of the Coronavirus crisis, Vail Resorts Australia is reported to have contacted Epic Australia Pass Holders over the past week with updated information on refunds and dates for final payments for its 2020 Pass.

Vail Resorts is the owner of three of Australia's largest ski fields - Falls Creek Alpine Resort and Hotham Alpine Resort in Victoria and Perisher in NSW.

A communication from Pete Brulisauer, Vail’s Senior Vice President and Chief Operating Officer, said he wanted to share the update on “plans following the guidance provided by the National Cabinet’s three-step plan to a COVIDsafe Australia”.

Brulisauer’s main points were:

• Vail will not take the final payment for client’s 2020 Epic Australia Pass on 1st June.
• By 15th June, the company will share more information about the season ahead as well as new pass options that will address the expected COVID-19 impacts on the snow season.
• Vail will then passholders the option to request a refund of all payments made towards their 2020 Epic Australia Pass and Pass Refund Protection or move forward with a new pass product. For those who decide to purchase a pass, the final payment date will also be announced on 15th June, after people will have had the opportunity to consider their options. 

With Victoria’s ski resorts to open as of 22nd June, Vail Resorts is expected to offer new pass options as the season goes ahead.

Click here to read the full letter.

Image: Perisher during the ski season.

Related Articles

25th May 2020 - Announcement of 2020 snow season welcomed by Mt Hotham

24th May 2020 - Victorian Government announces opening of gyms and ski fields from 22nd June

11th May 2020 - Australian Ski Resorts launch Keep Our Season Safe Campaign

1st May 2020 - Alpine Village plans to open for Winter visitors

1st May 2020 - National Cabinet sets out measures for resumption of sport and recreation activities across Australia

11th April 2020 - Australia’s ski resorts prepare for winter 2020 season amid Coronavirus uncertainty

27th March 2020 - Doubts over Australian ski season as Coronavirus restrictions impact

19th January 2020 - Mount Hotham reopens and encourages visitors

4th January 2020 - Bushfire crisis sees Victorian alpine resorts among areas declared state of disaster

16th December 2019 - NSW Planning and Environment Department hit with $200,00 for polluting waterway at Perisher ski resort

26th October 2019 - Mount Hotham named a global Top 100 Sustainable Destination

1st August 2019 - Perisher’s new Leichhardt chairlift gets official opening

20th July 2019 - Falls Creek announce first weekend with full ski fields access

22nd February 2019 - Vail Resorts confirm purchase of Victoria’s Falls Creek and Hotham ski resorts

2nd March 2018 - Japan’s Hakuba Valley joins Vail Resorts Epic Pass initiative

8th December 2017 - Perisher to invest $4.2 million in snowmaking and new chairlift

6th July 2015 - Vail Resorts completes Perisher acquisition

3rd April 2015 - Perisher ski resort sold to US company Vail Resorts


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