ROLLER expands support for karting venues

April 23, 2025

Attractions / Recreation / Technology / Ticketing /

Attractions and entertainment management platform ROLLER has announced that it is deepening its involvement in the family/social entertainment centre sector by expanding its support for karting attractions.

With the sector continuing evolve and diversify, ROLLER is investing in the expertise and technology to help operators meet guest expectations, streamline operations and unlock new growth opportunities.

ROLLER Chief Executive and founder, Luke Finn stated "FECs are increasingly blending activities like karting, laser tag, and arcade gaming to deliver memorable experiences.

"ROLLER's additional focus on karting strengthens our ability to support modern attractions as they innovate and grow."

To lead this expansion, ROLLER has welcomed three new team members.

Wes Ratcliff has taken on the role of General Manager – Karting while Matt Newell and Christina Bartlett have each been appointed as Customer Success Managers - Karting.

The trio bring decades of hands-on experience in venue operations and karting-specific technology, ensuring ROLLER remains closely aligned with the needs of operators on the ground.

Finn added "Wes, Matt, and Christina bring deep industry experience that reinforces our commitment to helping the global karting and FEC community drive growth and innovation.”

With its growing portfolio of karting customers - including Amp Up Action Park, Entertainment Park, Kiltorcan Raceway, Partee Shack and Top Gear Racing in the USA; Spitfire Indoor Karting in NSW and Gridline Racing in the UK - ROLLER is already the platform of choice for many leading brands.

Karting operators depend on ROLLER's powerful, cloud-based platform to:

Drive revenue with online bookings, memberships, and upsells
Automate guest check-ins, race scheduling, and waivers
Streamline operations with robust integrations and smart race management tools
Deliver seamless experiences through integrated payments and digital wallets
Track fleet maintenance and manage staff training with ease
Boost retention with real-time leaderboards and race result-sharing

Jay Frost, Managing Director of Gridline Racing, noted "ROLLER genuinely made a massive improvement to our business the first weekend it went live, resulting in the busiest weekend achieved in the 18 years we've been operating.

"It helped streamline operations, increase sales, and improve guest experience. We're excited to see ROLLER continue their investment and improve on what's already a very good package, but also look forward to what's ahead with Wes and Matt leading the effort."

Click here to contact Roller Software via their entry in the Australasian Leisure Management Supplier Directory.

12th April 2025 - ROLLER recognised on AFR’s Best Places to Work List

7th December 2024 - ROLLER software’s ongoing growth recognised on the 2024 AFR Fast 100 List

13th November 2024 - Roller software reaches 2000 customer milestone

21st June 2024 - ROLLER and Tanda partner to deliver streamlined roster management for attractions industry

10th March 2024 - ROLLER delivers insights into visitor segmentation for attractions and theme parks

10th November 2023 - ROLLER raises US$50 million in growth capital to power enhanced guest experience technology

21st August 2023 - Roller to highlight role of technology innovation in driving attractions industry experiences

20th June 2023 - Roller software appoints USA-based Chief Operating Officer

12th December 2022 - Roller software completes $28 million funding round

16th July 2022 - ROLLER passes 10 years of operations with staffing milestone

27th June 2022 - ROLLER announces acquisition of point-of-sale experts Active8 Software

6th May 2022 - ROLLER’s partnership with Redeam looks to drive customers’ sales

6th December 2021 - Guest experience platform ROLLER partners with payments solution business Adyen

3rd November 2021 - Roller announces integration with Groupon to help clients drive customer demand

8th December 2020 - Perth’s Optus Stadium precinct set to host pop-up go kart attraction

19th September 2019 - Emaar Entertainment to launch ekart attraction at Dubai Mall

5th May 2017 - Closed Melbourne go-kart complex ravaged by fire

7th July 2015 - Dandenong go kart operator introduces modified go-karts for people with disabilities

22nd March 2013 - Big Kart Track celebrates 30 years of operations

15th December 2012 - Go Kart business owner fined over strangling death

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