Latest News

Back to Latest News back


My Vaccine Pass required to enter Queenstown facilities and venues

My Vaccine Pass required to enter Queenstown facilities and venues
December 6, 2021

Queenstown Lakes District Council has advised that people aged 12 and older visiting most of their staffed services, facilities and venues will need to show proof of full vaccination and wear a mask on entry.

New Zealand introduced My Vaccine Pass as a domestic vaccination certificate allowing people to access places in Aotearoa New Zealand that require proof of vaccination status.My Vaccine Pass is available to the more than 3.4 million New Zealanders who are fully vaccinated, with the passes able to be downloaded to a mobile device or printed out to show when attending festivals and concerts, community and sporting events, hospitality settings, retail establishments, community and sporting events, religious gatherings and other functions.

The specific facilities and venues that QLDC require proof of vaccination to enter include:

  • Queenstown Events Centre (including Alpine Health and Fitness gym, Alpine Aqualand facilities including Swim School, and Rockatipu Climbing Wall);
  • Wānaka Recreation Centre including aquatic facilities and Swim School;
  • Arrowtown Memorial Pool;
  • Frankton Golf Centre (note proof of vaccination is not required to use the golf course itself);
  • all QLDC libraries district-wide;
  • community venues, including but not limited to Queenstown Memorial Centre, Arrowtown Athenaeum Hall and Lake Wānaka Centre.

QLDC Chief Executive Mike Theelen said the vaccination requirements will be introduced as the district shifts to the Orange light setting of the Government’s COVID-19 Protection Framework (CPF) and noted “this is not a decision we have taken lightly but is an important part of our responsibility to protect our staff and communities as we move into a new phase of living with COVID-19.

“We have a very high vaccination rate right across the district so most people will be able to continue to use our facilities as usual. For those who can’t, or have chosen not to get vaccinated at this time, we are endeavouring to adapt or modify our services so they can continue to participate in some form. Obviously, this can’t include using our pools and gym, but it can mean people accessing a growing range of online and contactless services.

“For the time being, public reception areas at Council offices at Gorge Road in Queenstown and Ardmore Street in Wānaka are open to everyone. We know these locations are important for members of the public to ask questions, seek advice and carry out transactions such as rates payments, and we’re confident that through the continued use of plastic screens, face masks and physical distancing we can maintain the safety of customers and staff in these areas at present.

“We continue to actively review this position to reduce risk to staff and ensure QLDC’s ability to carry out its many key functions and public services.”

Theelen added “It will take time to get used to the new system so I encourage everyone to be patient and remain kind to one another, especially at this busy time of year. It’s incredibly disappointing that many of our frontline staff are already being verbally abused and threatened and I would ask people to recognise and respect that Council staff are just trying to do their job. These are decisions of Council made in alignment with Government direction and legislation. It’s never OK to abuse or make staff feel unsafe.”

Theelen said Council will continue to review its policy in line with guidance from Central Government with updates provided to the community at Council venues, its website and social media channels. He also confirmed that the same rules regarding vaccination certificates also apply to Council staff and contractors working in these locations.

“Members and those with existing bookings have already been contacted to help them prepare for these changes. We will be contacting community groups who operate venues on behalf of the Council as soon as possible to ensure they are aware of the requirements,” said Theelen.

A pass won’t be required to access Council-managed transfer stations and recycling centres but all visitors must scan in using the NZ COVID Tracer app or manual registration form, wear a mask and observe 1m physical distancing where possible.

There are additional requirements for some QLDC Sport and Recreation facilities and QLDC Libraries as follows.

For QLDC Sport and Recreation facilities:

  • Children aged up to 12 years and 3 months are not required to provide a vaccine certificate or pass.
  • Children aged 7 and below must be accompanied by a caregiver aged 16 years or older when accessing facilities with the usual supervision policy ratios; the caregiver must be vaccinated and provide a vaccine pass.
  • Children aged 8 or older are able to access facilities unsupervised.
  • Non-vaccinated members of Frankton Golf Centre can use the course outdoors but must not enter the golf shop.

For QLDC Libraries:

  • All digital library services and content including eBooks, movies and training resources can be accessed remotely by anyone.
  • The ‘MyBookBag’ click-and-collect service will be available at selected libraries; go to for further details
  • All library use is subject to 1m physical distancing meaning each library can host the following maximum number of people at a time:
  • Frankton, Queenstown, Wānaka = maximum 20 people
  • Arrowtown and Hāwea = maximum 10 people
  • Glenorchy, Kingston and Makarora = maximum 1 person / 1 bubble.
  • To enable as many people as possible to access the libraries each day, users will be asked to limit their visits to 15 minutes.
  • All visitors are asked to sign in using the NZ COVID Tracer app (paper sign in forms will also be available).
  • Public toilet facilities may not be available at some libraries.
  • Meeting rooms and study spaces are not available to members of the public.
  • Seating is limited.
  • Public computers, e.g. for internet use, are limited in number and time available.

Further information will be available at, at QLDC Sport and Recreation venues and emailed to members as required.

Related Articles

17th November 2021 - Event ticketing and tourism agencies move to integrate New Zealand’s My Vaccine Pass

1st December 2021 - Vaccine certificates mandated at Ngai Tahu Tourism attractions

20th November 2021 - Hamilton venues to operate as fully vaccinated facilities as part of new COVID-19 protection framework

10th October 2021 - Organisers insist attendees at Wanaka’s Rhythm and Alps festival must be vaccinated

7th October 2021 - New Zealand Prime Minister Jacinda Ardern announces plans for domestic vaccine passports

2nd December 2021 - Adelaide venues mandate COVID-19 vaccinations for public access

19th November 2021 - Zoos SA makes considered decision to mandate COVID vaccinations

19th November 2021 - Victorian Government to ease COVID-19 restrictions as vaccination rates nears 90%

18th November 2021 - Parents withdraw children from Victorian community sport over vaccination rules

3rd November 2021 - Community Club vouchers offered to boost Queensland vaccination rates

2nd November 2021 - Ticketek integrates mobile tickets with COVID check-in and vaccination status apps

24th October 2021 - Victorian Government charts ‘return to normality’ as vaccination rates rise

22nd October 2021 - GRC Solutions to deliver free webinar on considerations for mandating staff vaccinations

22nd October 2021 - AFL introduces ‘no jab no play’ COVID-19 vaccination mandate

21st October 2021 - URBNSURF Melbourne set to reopen once 70% vaccination target reached

Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.


supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all


At easyemployer we've come up with a software solution that manages one of your most important, and often most costly, business resources - your staff. We are helping 100s of clients to…

read more

Finance / Fitness / Technology



Vticket Pty Ltd is the Australian and New Zealand distributor for Gateway Ticketing Systems Inc., the world leader in high-speed access control, admission control and ticketing software for the…

read more

Attractions / Security / Technology / Ticketing / Venues



Geoff Ninnes Fong & Partners (GNFP) is a structural, aquatic and civil engineering consultancy with broad experience in the design of new municipal and institutional swimming pools, hydrotherapy…

read more

Aquatics / Consultants / Design / Venues


Enta Australasia

As of the 1st July 2018, Enta Australasia Pty Ltd/Best Union has been rebranded as VIVATICKET Pty Ltd.  Click here to view the VIVATICKET Pty Ltd listing.  19th July 2018 - ENTA…

read more

Technology / Ticketing / Venues



Track. Engage. Retain GreeneDesk is a suite of cloud based software solutions helping health clubs, leisure centres and swim schools to effectively track progression, improve customer engagement and…

read more

Aquatics / Billing / Education / Fitness / Technology


Anti Wave International

Anti Wave International is the original suppliers of top performance swim, aquatic sports, leisure and pool programming equipment. Founded in 1971, Anti Wave International is proud of its…

read more

Aquatics / Play / Sport



Ausfit began in 1992, providing software services to the health and fitness sector including ClubWise, a fully hosted web-based product which combines state of the art club management software,…

read more

Billing / Finance / Fitness / Technology



    SimplySwim is a school management solution that helps swimming school owners and managers optimize operations by automating functions such as managing class schedules, billing and…

read more

Aquatics / Education / Recreation / Safety / Technology


get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business