AusLeisure

Intelligenz Solutions, continuing their expansion globally, has recently implemented its integrated software management solution at Al Corniche in Kuwait.

With over 3,000 members in its health club and an expansive spa and dining area the Club is more of a resort than a conventional club.

With the capabilities to manage bookings, membership, retail, retention and renewals both at the Club and online, and to integrate with Micros POS and pass member charges between the systems Al Corniche was able to get the full benefits of an integrated system.

Intelligenz Chief Executive Anne Battersby explains "much of our business expansion has occurred through referrals from industry leaders, and this is another example where a UK leader in the fitness industry and in IHRSA, recommended us to Al Corniche.

"We are pleased to continue to receive so much of our business as a result of 'word of mouth', and it our model of seven-day-a-week support, innovative solutions and well trained staff is responsible for many of these referrals .

"Very few solutions in the market handle complex membership, Personal Training management and unique strong Retention and renewal capabilities and the specialised requirements of Spa in a hospitality setting such as Al Corniche, and we are the right solution in that environment."

The solution Intelligenz had provided at Al Corniche includes POS, inventory management, and bookings for specialist staff with the right skills, matched with equipment, and rooms in a single intelligent and easy to use booking system. Whether exercising in the fitness club, relaxing in the spa, dining in the restaurants, or shopping at retail outlets, members have a single integrated record where every transaction and interaction is recorded giving a complete history of each member's participation and spend.

The system also interfaces with the industry leading Food & Beverage system from Micros-Fidelio, an Intelligenz partner. This interface allows Al Corniche members to charge their food and drinks back to their membership account, as well as providing departmental accounts for internal costing. Accounts are now collected and centralised giving the club more insight into the activities of their members and allowing them to provide a more personalised service.

Al Corniche complements other resort and private club membership sites such as Aman Resorts, The Royal Sydney Golf Club, Hayman Island and Pan Pacific Nirwana Bali.

Battersby adds "each seeks to offer exceptional customer and member experiences and we are delighted Al Corniche has joined this prestigious customer list."

For the office contacts of Intelligenz world-wide offices and the membership and booking solutions for resorts, leisure, fitness and spa operations contact 07 3102 5666, E: sales@intelligenzsolutions.com, www.intelligenzsolutions.com

15th February 2012 - TIMARU GOES LIVE WITH INTELLIGENZ’ INTELLILEISURE

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