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Infographic explains how to improve customers’ queue experience

Infographic explains how to improve customers’ queue experience
May 1, 2015

A new infographic from Lavi Industries explains now attractions, facilities and venues can improve their customers’ queuing experience.

The queuing process presents any business with the challenged of moving customers through the line at an optimal rate and to make the wait more enjoyable - or at least tolerable.

Experienced in queue management, Lavi Industries believe that queue management deserves because it may the first and last interaction a customer has with a business.

Lavi’s new infographic highlights how real-time queue analytics can help keep an eye on key performance indicators that impact customer flow, customer satisfaction, and overall profitability. It also outlines available technologies and how they each impact the management of a queue.

Intelligent queue management is lauded for the powerful real-time information it is able to provide, and the infographic breaks down its key points.

House of Tickets® is the exclusive Australia and New Zealand sales partner for Lavi Industries' Qtrac® Electronic Queue Management System.

For more information click here to contact House of Tickets® via their entry in the Australasian Leisure Management Supplier Directory.

1st October 2014 - HOUSE OF TICKETS PRODUCING MORE THAN 40 MILLION TICKETS A YEAR

25th July 2012 - HOUSE OF TICKETS GOES TO THE FRONT OF THE QUEUE


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