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Eden Park introduces Axess multi-platform solution

Eden Park introduces Axess multi-platform solution
May 2, 2023

New Zealand’s largest stadium, Auckland’s Eden Park has recently introduced an Axess multi-platform solution to manage guest traffic into and out of the venue.

The move follows a 2019 decision to support and invest in upgrades at the venue, with part of the work being a requirement for the implementation of a state of the art, flexible access control solution to facilitate fan entry and replace the stadium’s previous turnstiles that were over 12 years old.

After considerable due diligence by Eden Park Chief Executive, Nick Sautner and his team, the decision to partner with Austrian access control company Axess AG, which has offices in Australia, was made.

With the Axess solution a proven solution at many of the world’s leading technically driven stadiums, Eden Park’s decision was based on superior technology, reliability, strong track record of service and flexibility.

Since installing the new Axess solution, Eden Park has hosted a diverse range of events including regional rugby games, Bledisloe cup matches, football internationals, FIFA Women’s World Cup events and several sell out concerts - all without a hitch.

The speed of ingress has improved dramatically and the long entry lines of the past have disappeared altogether.

As Sautner explains “we are delighted to partner with Axess - a global leader in ticketing and access management systems to significantly enhance the experience for all our guests.

“Axess’ software is internationally renowned for its speed, support, and integration. The tailor-made system has been instrumental in ensuring the capacity crowds we’ve had at the international sporting matches and concerts over the past few months have been able to easily enter the venue.”

Axess Australia provide access gates for several markets including the snow ski market and the leisure / theme park markets. They’ve existing business in the ski and leisure industry in the region which they have been supporting for the past 15 years. Eden Park communicated with several of these customers as part of their due diligence and received extremely positive feedback on support and service.

Eden Park invested in 40 x fixed cabled Axess AX500 Smart Gates, 20 x portable Wi-Fi/battery AX500 Smart Gates, 17 x portable Wi-Fi/battery Smart Post Pedestals and 70 handheld devices. This set up allows Eden Park to quickly add capacity even during an event. They can tailor event settings for specific events, including screen animation, sounds, language and direction. They adopted the smart asymmetric two arm turnstile which allows for free passage when the arms are in the open position. This reduces the need for expensive panic options with drop arms and are easier to maintain.

Managing the installation is easy using Axess’ Clicks management tool. All gate configuration and live data is at your fingertips in real time.

Eden Park’s IT Manager, Paul Thompson commented “we have full visibility at all times and can pull reports when required without having to rely on third parties.

“It’s made a significant difference to our event operations.”

Summing up the installation, Axess Australia Managing Director, David Brown advised “we are delighted to have Eden Park on board as a trusted business partner.

“Apart from being our first stadium in the region and a world renowned venue, the Eden Park team were fantastic to work with.

“All aspects of the process were professionally managed and coordinated through our project management team, resulting in a world class installation.”

Click here to contact Axess’ Australasian branch via their entry in the Australasian Leisure Management Supplier Directory.

Images (from top): Crowds enter Eden Park thanks to Axess technology, Axess Director of Sales International Christian Hedigger with Eden Park Chief Executive Nick Sautner, Axess turnstiles on site and Axess Australasia Managing Director David Brown.

Related Articles

28th April 2023 - Concepts revealed for redevelopment of Auckland’s Eden Park into roofed sport and entertainment arena

11th April 2023 - South Island’s Cardrona and Treble Cone ski areas to address capacity challenges

1st July 2022 - Entrance control experts Axess expands Australasian business

1st February 2022 - Eden Park annual report reflects on year of ‘extreme highs and lows’

23rd December 2021 - New Zealand’s TRENZ Hui tourism event moves to Eden Park for 2022

27th September 2021 - Guns N’ Roses to be first international band to play at Auckland’s Eden Park

3rd August 2021 - Changed Bledisloe Cup schedule will see Eden Park host two tests

27th July 2021 - Eden Park will host first Bledisloe Cup test with Wallabies granted travel exemption for New Zealand trip

29th June 2021 - Pollstar recognises Auckland’s Eden Park as world’s number one stadium

13th May 2021 - Auckland’s Eden Park joins vGRID SaferCities network

25th April 2021 - More than 50,000 fans attend first-ever concert at Auckland’s Eden Park

21st April 2021 - Auckland’s Eden Park saves 16 million litres of tap water

29th March 2021 - Auckland’s Eden Park rated as the world’s most popular cricket ground

15th March 2021 - Eden Park announces SIX60 as headliners of its first concert

21st November 2020 - Tasmanian Government commits $20 million for Port Arthur Historic Site

10th January 2020 - URBNSURF artificial wave park opens in Melbourne

8th June 2010 - Coronet Peak introduces revolutionary NZSki RFID technology


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