GymMaster
Contact: Australia: (+61) 1800 849 001 New Zealand: (+64) 3 668 5727 International: (+1) 415 915 0375
read moreIn preparation for re-opening its facilities, Aligned Leisure has surveyed its members and customers to understand their concerns and expectations.
Aligned Leisure, a subsidiary business of the Richmond Football Club operates 26 health and wellness facilities across Victoria and New South Wales.
In accordance with government restrictions, facilities closed their doors in March 2020 due to the COVID-19 pandemic.
Aligned Leisure has been working with its partners and stakeholders to re-open safely once restrictions ease, and with expectations of the community and facility members in mind.
Over 4000 people responded to the research survey, providing valuable insights relating to fitness facilities and services, and swim schools.
Overwhelmingly consumers want to return to activity, with 72% of fitness and sport, 61% of swim school respondents wanting to re-start immediately.
The responses indicated 20% of customers want more information on appropriate safety measures before they decide on returning to their fitness centre.
Swim school parents are a little more cautious, with 12% of respondents unlikely to immediately return to lessons.
Aligned Leisure Chief Executive, Shane Dunne advised “the research we’ve gathered will help us to frame our decisions in how we begin to operate our facilities again.
“Not only will this information help our partners and our facilities, we also want to share the insights with the broader industry as well, so that others can re-open safely for the community.
Respondents also said the most important safety measures customers want to see is appropriate limits on customers in areas of our facilities, followed by a range of sanitation and cleaning practices and increased lane space for teaching swimming.
Dunne added “we hear this feedback, and it will be included in our re-opening procedures. We want the community to feel safe and confident in using our facilities.”
Aligned Leisure has developed a COVID-19 information page on its website, with access to key research information.
For more information go to https://alignedleisure.com.au/covid-19/
Image of 24/7 gym at Cardinia Life. Aligned Leisure manages Cardinia Shire Council's major recreation facilities
13th May 2020 - Community aquatic, recreation and sport industry alliance seeks 12-month stimulus package from Federal and state governments
12th May 2020 - Industry alliance provides guidance on community aquatic, recreation and sport operations in eased Coronavirus environment
1st May 2020 - Royal Life Saving makes the case for the reopening of Australia’s aquatic centres and swim schools
8th May 2020 - Fitness Australia welcomes Federal Government’s Coronavirus relaxations that focus on importance of exercise
7th April 2020 - Aligned Leisure secures three-year agreement to manage Nillumbik Council’s sport and recreation facilities
30th September 2019 - Triumphant Premiers Richmond reveal expanding role beyond that of a traditional AFL club
19th July 2019 - Cardinia Shire renews Aligned Leisure’s facility management contract
5th July 2019 - Aligned Leisure becomes White Ribbon accredited workplace
30th April 2019 - Richmond Tigers partners with Nielsen to track fans’ attitudes and behaviours
29th March 2019 - Richmond FC secures Federal Government funds for Swinburne Centre redevelopment
15th January 2019 - Aligned Leisure offers new approach to asset management
16th July 2018 - VICSWIM and Aligned Leisure forge new partnership to boost swim teaching
23rd April 2018 - Aligned Leisure wins contract to manage Albury and Wodonga pools
17th April 2018 - Aligned Leisure gives back to Cardinia Shire residents
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Contact: Australia: (+61) 1800 849 001 New Zealand: (+64) 3 668 5727 International: (+1) 415 915 0375
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