Latest News

Back to Latest News back

 

11 Hong Kong fitness centre staff arrested after using undue influence to sell memberships

11 Hong Kong fitness centre staff arrested after using undue influence to sell memberships
December 28, 2015

11 employees of a fitness centre in Hong Kong have been arrested over allegations by two customers of their being subject to undue influence in pressuring them into taking out membership.

The complainants said they were approached on the street and offered a free trial to the gym in Mong Kok before allegedly being duped into paying a total of HK$25,500 (US$3,200) in membership fees.

Gym employees are accused of using undue influence in pressuring the pair into taking out membership

Reacting to the complaints from the two victims – a man and a woman – the Hong Kong Customs and Excise Department earlier this month arrested six men and five women.

The three managers and eight frontline staff were accused of exerting undue influence in selling fitness club membership, according to Customs Superintendent Hui Wai-ming – who heads a squad investigating unfair trade practices.

The 11, aged between 20 and 57, have subsequently been released on bail pending further investigation of the incidents, which related to trials offered n May and July.

Superintendent Hui told the South China Morning Post “the man claimed that after the workout, he was asked to sign a document to join the centre with a three-year membership worth HK$19,000.

“He was required to pay HK$1,800 for the workout if he refused to sign the document.”

He then paid to join.

The other victim told officers that she was given a document to sign after the workout and told that it was normal procedure for a free trial.

Superintendent Hui added “after signing the document, she realised that it was a one-year membership worth HK$6,500.”

Superintendent Hui  said the 11 employees were suspected of using undue influence and leading the victims to procure the memberships, concluding “it is in violation of the unfair trade practice provisions under the Trade Descriptions Ordinance”, stating that the offence carried a maximum penalty of five years’ imprisonment and a fine of HK$500,000 (US$64,000).

17th December 2015 - HONG KONG FITNESS COACH JAILED OVER HK$1.4 MILLION CREDIT CARD FRAUD

19th August 2015 - ONLINE FITNESS PASSES AID HONG KONG EXERCISERS

18th March 2015 - CONSUMER NZ TARGETS GYMS AS PART OF UNFAIR CONTRACT TERMS CAMPAIGN

14th July 2014 - SINGAPORE FITNESS CLUBS HIT BY COMPLAINTS

4th July 2014 - ACCC WARNS GYMS ABOUT ‘NO CONTRACTS’ MEMBERSHIP ADVERTISING

25th March 2014 - FITNESS AUSTRALIA RELEASES NATIONAL MEMBERSHIP CONTRACT TEMPLATE, APPOINTS NEW BOARD MEMBER

 


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Fun Wheels Pty Ltd

Fun Wheels Pty Ltd are the premium dealer in Australasia for the Dutch company BERG’s commercial and domestic products. Our flagship product is their revolutionary pedal go-kart – the…

read more

Attractions / Tourism / Venues

 
 

Digonex

Digonex is a leading provider of customised dynamic pricing solutions to clients in arts and entertainment, sport, attractions, cultural institutions and retail sectors. Digonex’s technology is…

read more

Attractions / Entertainment / Sport / Technology / Ticketing

 
 

Jonas Leisure

JonasLeisure offers a complete range of leading leisure and recreation software brands – envibe, Centaman, Gladstone Health & Leisure, The Retention People, Nutrition Complete and…

read more

Aquatics / Billing / Fitness / Recreation / Sport

 
 

VIVATICKET

As of the 1st July 2018, Enta Australasia Pty Ltd/Best Union has been rebranded as VIVATICKET Pty Ltd.  19th July 2018 - ENTA AUSTRALASIA REBRANDS AS VIVATICKET 17th October 2016…

read more

Attractions / Entertainment / Sport / Ticketing / Venues

 
 

EventPro

At EventPro Software, we are proudly different from our industry competitors. We have a development-driven culture and 20 years’ experience in event, venue, and catering management software,…

read more

Events / Hospitality / Technology / Ticketing / Venues

 
 

HIDROPLAY

Hidroplay welcomes you to the exciting world of children's Playscapes, waterslide's and Water Attractions. Appealing to families, Hidroplay increases patronage in your facility during those…

read more

Aquatics / Play / Recreation

 
 

THE FITNESS GENERATION

The Fitness Generation is now part of NovoFit - see www.ausleisure.com.au/suppliers/novofit/

read more

Fitness / Technology / Wellness

 
 

Polin Waterparks

Polin was founded in Istanbul in 1976, and has since grown into a leading company in the waterparks industry. Today Polin is one of the world leaders in the design, production, and installation of…

read more

Aquatics / Attractions / Play / Waterparks

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business