AusLeisure

Vail Resorts is suspending ski-lift operations at Falls Creek and Hotham Ski Resorts, effective from today until 19th August, after careful consideration of Victoria's new “stay at home directions” due to the recent COVID-19 outbreak.

The Company will continue to assess the situation and follow the guidelines of the state health authorities in evaluating if it is advisable or feasible to reopen.

Vail Resorts Australia Senior Vice President and Chief Operating Officer, Pete Brulisauer advised “we did not make this decision lightly as we know our employees, guests and the communities where we operate have already endured so much hardship this year.

“However, we are focused first and foremost on health and safety, following local health guidelines and doing our part to support efforts across Victoria to address the recent rise in Coronavirus cases. We recognise this is incredibly disappointing to our guests and pass holders, including those who have made reservations at Hotham and Falls Creek this season. We thank them for their patience and understanding as we continue to navigate this incredibly challenging time.”

Perisher will remain open and is unaffected by this decision, operating in accordance with COVID-19 restrictions in NSW.

All reservations for lift tickets, ski and ride lessons and rental bookings will be cancelled and fully refunded. Guests will be contacted with information on processing refunds and are asked to refrain from calling the call centres at this time.

Guests who purchased a 2020 Epic Australia Pass, who have not used the pass and who do not wish to proceed with their pass purchase, may obtain a refund by making a request here no later than Sunday 12th July. After the 12th July refund deadline, the 2020 Epic Australia Pass is non-refundable except as provided for under Epic Coverage and under Australian Consumer Law.

Related Articles

11th June 2020 - Vail Resorts to implement COVID-19 Safe Operating Plan and expand 2020 Epic Australia Pass to include Epic Coverage

26th May 2020 - Vail Resorts to offer refunds for Epic Australia Pass and New Pass Options

19th June 2020 - Airly resumes offering Mt Hotham flights to cater for lift ticket  

4th June 2020 - Mt Hotham’s 2020 snow season focus is on keeping visitors safe

29th May 2020 - 2020 snow season for Perisher, Hotham and Falls Creek to open on 24th June

25th May 2020 - Announcement of 2020 snow season welcomed by Mt Hotham

19th January 2020 - Mount Hotham reopens and encourages visitors

20th July 2019 - Falls Creek announce first weekend with full ski fields access

6th June 2019 - Falls Creek prepares for biggest opening weekend since 2000

22nd February 2019 - Vail Resorts confirm purchase of Victoria’s Falls Creek and Hotham ski resorts

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