Latest News

Back to Latest News back

 

Sydney Tower Skywalk to remain closed during investigation into how woman fell to her death

Sydney Tower Skywalk to remain closed during investigation into how woman fell to her death
March 9, 2018

The Sydney Tower Skywalk is to remain closed while NSW Police investigate the apparent suicide of a woman who yesterday fell to her death from the 270-metre-high tourist attraction.

While the Sydney Tower Eye observation deck will reopen tomorrow, the Skywalk will not open as investigations continue into the fatality.

The woman, who has been reported to have been agitated and threatened to self-harm before the incident, apparently was able to remove her jumpsuit prior to plummeting to her death on a canopy in front of traumatised witnesses.

Merlin Entertainments, which operates the attraction, said all guests who embarked on the Skywalk wore a jumpsuit and a ‘fall restraint belt’.

All guests are also provided with 15-minute pre-walk briefing and safety training and are also required to sign a form declaring that they would not tamper with or remove the equipment while taking part in the walk. Guest also undergo an alcohol breath test.

Merlin Entertainments Divisional Director – Australia and New Zealand, Rob Smith extended his sympathy to the woman's family and said that safety would "always be our number one priority".

He advised “the health and safety of our guests and staff is always our primary objective.

"Our thoughts and prayers are with the family and friends of the guest as well as the wellbeing of other guests and our team members."

Parts of Sydney’s Pitt Street were closed following the woman's death.

Smith said the company, along with NSW Police, Westfield Sydney and other authorities, had activated its evacuation and safety procedures and emergency services had responded quickly.

He said the company adhered to a "rigid safety program" which included daily safety checks before opening, in depth training for all staff, preventative control measures and a comprehensive maintenance schedule.

Smith said the Sydney Tower Eye will reopen at 9am tomorrow and that "Skywalk will reopen after a full review of the incident.”

NSW Police Inspector Robert Winkler on Thursday said there were a number of witnesses to the incident, which occurred near the corner of Pitt and Market Streets.

He advised “this was a very traumatic situation and support has been given to a number of witnesses at this point, as well as police and emergency services."

Smith said Merlin Entertainments would continue to offer its staff ongoing counselling and support, and he urged anyone else affected by the incident to seek professional help.

The Skywalk and observation deck was built in 2005 at a cost of $4 million.

27th April 2016 - MERLIN ENTERTAINMENTS MARKS FIVE YEARS OF OPERATIONS IN AUSTRALASIA 

13th October 2012 - MERLIN CELEBRATES TWIN NSW TOURISM AWARD NOMINATIONS

18th February 2012 - MERLIN CONFIRMS LIVING AND LEISURE AUSTRALIA TAKEOVER 

22nd August 2011 - MERLIN CONTINUE AUSTRALIAN ATTRACTIONS REBRANDING WITH DETAILS OF SYDNEY TOWER EYE RELAUNCH

10th August 2011 - MERLIN GIVES SYDNEY TOWER A FACELIFT

28th October 2008 - NEW RIDE FOR SYDNEY TOWER

20th February 2008 - VILLAGE TO ACQUIRE SYDNEY ATTRACTIONS GROUP


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

revolutioniseSPORT

revolutioniseSPORT is the emerging market leader in online club management in Australia. Whether it is memberships, registrations, events, online sales or governance tools - revolutioniseSPORT is the…

read more

Recreation / Sport / Technology

 
 

WATERPLAY Solutions Corp

Whether your goal is increasing your centre's revenues or creating an engaging environment, why not add play to your project? If you're looking for stylish aquatic play features, kid-tested…

read more

Aquatics / Attractions / Play / Recreation / Waterparks

 
 

Digonex

Digonex is a leading provider of customised dynamic pricing solutions to clients in arts and entertainment, sport, attractions, cultural institutions and retail sectors. Digonex’s technology is…

read more

Attractions / Entertainment / Sport / Technology / Ticketing

 
 

AUSFIT

Ausfit began in 1992, providing software services to the health and fitness sector including ClubWise, a fully hosted web-based product which combines state of the art club management software,…

read more

Billing / Finance / Fitness / Technology

 
 

SLE WORLDWIDE AUSTRALIA PTY LTD

SLE Worldwide Australia is a Managing General Underwriter specialising in insuring risks in the world of Sports, Leisure and Entertainment. Be it relaxing, playing, organising or watching sports,…

read more

Insurance / Venues

 
 

NOVOFIT

NovoFit is an exciting and dynamic new company born from two of Australia’s leading commercial fitness equipment suppliers. NovoFit combines over 45 years of industry expertise, delivering state…

read more

Fitness / Recreation / Sport / Technology / Wellness

 
 

IEDM

iEDM integrate Design, Engineering and Delivery Management services to convert existing spaces into exciting new entertainment venues. Our team consists of highly qualified professionals with diverse…

read more

Consultants / Design

 
 

QUAYCLEAN

Quayclean are a national cleaning and waste services partner with proven results in the understanding and delivery of cleaning needs and challenges faced by facilities including; major venues and…

read more

Aquatics / Hospitality / Surfaces / Venues

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business