Latest News

Back to Latest News back

 

Moshtix launches industry first chat bot

Moshtix launches industry first chat bot
September 3, 2018

Independent live entertainment ticketing firm moshtix has launched a new Facebook Chat Bot system ‘MoshMessenger’ aimed at easing purchasers finding and attending live events.

Claimed as an industry first for the local ticketing market, is, according to moshtix designed to make it the “one-stop shop for event discovery, ticket delivery and support in even more channels”.

Sydney-based moshtix advise that MoshMessenger Bot can deliver tickets straight to a customers’ Facebook Messenger account following a ticket purchase, allowing the purchaser to easily receive, download and store their tickets.

Designed to save customers having to print or find tickets emailed months earlier, the technology also addresses the issue of tickets being lost in junk email folders. MoshMessenger tickets can be scanned directly from the customers phone, speeding up validation and entry times at the door.

Unlike typical bots that only provide standard responses, MoshMessenger handles a range of frequently asked questions, and gives customers an option to ‘speak’ to a real person in moshtix’s local Customer Service Centre.

As well as providing 24/7 support, MoshMessenger will also give customers the opportunity to search for and select moshtix events based on location, date range, type of event, and in the case of music, event genre. It will also offer behaviour-based event recommendations.

Built in partnership with local entertainment digital and technology agency Bolster, MoshMessenger is backed by data-driven machine learning which means it will constantly improve the customer experience. As more and more customers interact with it, the more fluid and intuitive it will become, able to answer questions that once stumped it over time.

Explaining the potential of the Bot, moshtix Chief Executive Harley Evans said, “moshtix’s philosophy is to ‘make live easy’ and remove the barriers between the performer and the fan, and we feel MoshMessenger ticks these boxes with a very user-friendly interface on one of the worlds’ leading social platforms.”

Click here to contact moshtix via their entry in the Australasian Leisure Management Supplier Directory.

Related Articles

28th August 2018 - Taronga Zoo announces Moshtix ticketing partnership

18th July 2018 - New clients drive moshtix expansion

22nd May 2017 - Inflated ticket resale prices impacting consumers’ discretionary entertainment spending

24th September 2016 - Growing use of bots for hot sport and entertainment tickets reignite scalping debate

14th October 2015 - moshtix solves hard ticket headaches with social ticketing portal

1st December 2014 - Moshtix hits beat with Debitsuccess

8th September 2014 - moshtix celebrates first year of independence with a million subscribers

6th February 2014 - Moshtix and Illusive announce Bliss N Eso tour partnership

4th December 2013 - Moshtix launches new mobile ticket scanning App

7th November 2013 - Moshtix and The Basement announce long term ticketing partnership

4th October 2013 - Moshtix releases State of the Industry Report 2013

22nd October 2012 - Moshtix adds music news and reviews; joins Apple’s Passbook App

8th September 2011 - Moshtix research reveals customer concern at rising costs of festival tickets

14th December 2010 - Moshtix Launches Mobile Site with Mobile Ticketing


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

SICO SOUTH PACIFIC

SICO is at the forefront in innovative mobile folding and rolling, space efficient tables, stages, dance floors and many other products which help our customers optimise their use of space. Image…

read more

Entertainment / Events / Venues

 
 

Enta Australasia

As of the 1st July 2018, Enta Australasia Pty Ltd/Best Union has been rebranded as VIVATICKET Pty Ltd.  Click here to view the VIVATICKET Pty Ltd listing.  19th July 2018 - ENTA…

read more

Technology / Ticketing / Venues

 
 

GreeneDesk

Track. Engage. Retain GreeneDesk is a suite of cloud based software solutions helping health clubs, leisure centres and swim schools to effectively track progression, improve customer engagement and…

read more

Aquatics / Billing / Education / Fitness / Technology

 
 

HIDROPLAY

Hidroplay welcomes you to the exciting world of children's Playscapes, waterslide's and Water Attractions. Appealing to families, Hidroplay increases patronage in your facility during those…

read more

Aquatics / Play / Recreation

 
 

Abel Sports

INTRODUCTION Abel Sports is Australia’s leading manufacturer and suppliers of Goal Posts, sports ground safety netting systems and coaches boxes for Stadiums ,Sports Clubs, Councils and…

read more

Recreation / Sport / Venues

 
 

The Jump Pad

The Jump Pad is a safe, flat inflatable made in a variety of sizes which can be used indoor or outdoor. From 3mx3m up to a whopping 9mx21m. Markets include Indoor and outdoor playgrounds, schools,…

read more

Attractions / Entertainment / Play

 
 

RHINOPLAY

Rhinoplay offers playground equipment in Australia that is safe, durable, and most importantly fun! We specialise in creating unique indoor playgrounds for play centres and outdoor playgrounds for…

read more

Parks / Play / Surfaces

 
 

SGL GROUP

SGL is an innovative and progressive lifestyle, leisure and community consulting practice, operated by Phillip Gray and active since 1988. SGL has undertaken an extensive range of sport,…

read more

Aquatics / Consultants / Fitness / Recreation / Sport

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business