AusLeisure

With technology evolving at breakneck speed, Links Modular Solutions (Links) are using cutting edge technology to stay at the top of the leisure industry with new products and services.

In 2010, Links introduced the Links Kiosk, a stand alone self-service facility for customers to complete any number of services that they previously queued at reception for. Fully integrated with Links software, the Links Kiosk enables self service for booking classes, collecting tickets and other tasks.

The capabilities of the Links Kiosk have now been further extended with the ability to book and pay for self service memberships and visit pass sales, casual entries, and much more.

Facilities that have already adopted the Links Kiosk system are impressed. As Shane Dunne of YMCA Victoria explains "combined with kiosk.link and RFID access/locker control, we have reduced manual service visits through reception by over 4,000 per week.

"This has improved our customer service by freeing staff up who would normally hand out locker keys and class tickets to spend more time with our customers who truly need staff service. We have been able to achieve all of this and reduce our reception wage costs."

Another recent Links development is e-blast.link: an internet based marketing application that can organise, format and send out marketing or promotional material to customers or prospects on the current Links database by email, SMS or MMS.

With e-blast.link, marketing managers and staff need never worry about getting their promotional activities done by a deadline, as exact dates and times to send messages can be programmed. The effortless program is an undeniable force in the retention of your customers and the inevitable increase in revenue.

An older, yet successful development of LMS software is the true seamless direct debiting system, LinksPay. With LinksPay, facilitiesare instantly connected to a seamless Direct Debit and Credit Card solution that consolidates every aspect of the payment process from beginning to end, integrating with the Links software database.

The payment system will ultimately increase facilities' cash-flow rates and revenue recovery while saving both time and money.

For those interested in seeing Links Modular Solutions systems in action, visit their exhibits at these upcoming industry events:

• LIWA Aquatics Conference, 15th to 16th August. The Esplanade Hotel, Fremantle, Western Australia.
• ASCTA QLD, 20th to 21st August. The Events Centre, Caloundra, Queensland
• Recreation SA Annual Conference, 9th September. South Australian State Aquatic & Leisure Centre

If you cannot make it to the conferences and would like more information contact 03 9938 4567, E: lms@linksmodularsolutions.com, www.linksmodularsolutions.com

Click here to view the Links Modular Solutions entry in the Australasian Leisure Management Supplier Directory.

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