Latest News

Back to Latest News back

 

Adelaide Oval moves to become cashless venue

Adelaide Oval moves to become cashless venue
September 10, 2017

In a move to speed up merchandise and food and beverage sales, the Adelaide Oval is looking to become a cashless venue.

With card transactions having risen to almost 90% of sales from just 13% in 2014, the Adelaide Oval Stadium Management Authority (AOSMA) has this year converted a large number of outlets to only accept card payments.

Commenting on the move, AOSMA General Manager Darren Chandler said was all about faster service and followed a trial for card-only outlets during the 2016/17 cricket season.

Chandler told the ABC “the trial was well received, particularly by those seeking a faster speed of service and for the growing number of patrons who do not want to carry cash.

"Approximately two-thirds of our outlets are (now] card-only, which is slightly behind buying behaviour where card transactions sit at around 87%."

The system is being put to the test with a busy weekend of fixtures starting with Thursday's clash with the Adelaide Crows beating Greater Western Sydney, followed by Port Adelaide Power’s loss to the West Coast Eagles last night, while today Sturt will play Central District in the SANFL semi-finals and Woodville-West Torrens will play the Port Adelaide Magpies.

For those with cash, the venue offers a small number of booths where patrons can exchange cash for an Adelaide Oval Cash Card, which can be redeemed for F&B and other purchases.

Based on a CommBank technology solution all credit and debit cards are accepted with transaction fees absorbed by AOSMA. The Cards incur no fees and can be reimbursed in full at any time.

A Comm Bank case study on the move to a cashless stadium, explains that "Adelaide Oval installed 337 integrated fixed iPP350 EFTPOS terminals, which feature the latest contactless ‘tap and go’ technology; 25 integrated mobile iWL252 EFTPOS terminals in the corporate hospitality areas; and 14 standalone mobile iWL255 EFTPOS terminals in the marquees to process merchandise and food and beverage sales.”

Commenting on the overall move to cashless transactions, Chandler concluded “consumer behaviour is trending this way and it's all a part of our approach to keep up with consumer demands and provide a faster service for patrons."

Click here to view the (undated) Comm Bank Adelaide Oval case study.

Adelaide Oval image courtesy of AOSMA/Facebook.

20th March 2017 - ADELAIDE OVAL TO GET $9 MILLION SOUND AND LIGHT EQUIPMENT UPGRADE

22nd December 2016 - ADELAIDE OVAL INTRODUCES UPGRADED SECURITY FOR SUMMER EVENTS 

23rd November 2016 - ADELAIDE OVAL BOWS TO PRESSURE AND CUTS F&B PRICES FOR TEST MATCH 

20th July 2016 - ADELAIDE OVAL WINS SAVOUR CATERING AWARD

29th March 2016 - FOUR MILLION PASS THROUGH THE TURNSTILES AT THE REDEVELOPED ADELAIDE OVAL

7th November 2015 - ADELAIDE OVAL WINS FURTHER MULTIPLE DESIGN AND INNOVATION AWARDS 

2nd November 2012 - NCR LOADED TICKETS HELP FANS SEE MORE OF THE GAME AT METRICON STADIUM


Asking a small favour
We hope that you value the news that we publish so while you're here can we ask for your support?

The news we publish at www.ausleisure.com.au is independent, credible (we hope) and free for you to access, with no pay walls and no annoying pop-up ads.

However, as an independent publisher, can we ask for you to support us by subscribing to the printed Australasian Leisure Management magazine - if you don't already do so.

Published bi-monthly since 1997, the printed Australasian Leisure Management differs from this website in that it publishes longer, in-depth and analytical features covering aquatics, attractions, entertainment, events, fitness, parks, recreation, sport, tourism and venues management.

Subscriptions cost just $90 a year.

Click here to subscribe.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

TICKETSERV

As of 2018, TicketServ operates as SeatGeek Asia Pacific Pty Limited, part of international ticketing platform SeatGeek. Click here to contact SeatGeek Asia Pacific via their entry in…

read more

Attractions / Entertainment / Events / Sport / Ticketing

 
 

SOLARWISE NSW DOLPHIN TECH

Solarwise NSW / Dolphin Tech were the first and are the largest Dolphin dealer in NSW with a full service facility and full range of spare parts "on the shelf". We also provide on site…

read more

Aquatics / Venues

 
 

TouchCloud Global

Activating skyscapes for tourism, art, leisure and living TouchCloud Global (TCg) is a highly specialised international consultancy, broker and principal, devoted solely to activating and energising…

read more

Attractions / Consultants / Recreation / Safety / Tourism

 
 

GUNNEBO

Gunnebo is a global provider of security and access control solutions and services with sales companies in 31 countries in Europe, the Middle East, Africa, Asia, the Americas and Australia.…

read more

Attractions / Entertainment / Security / Ticketing / Venues

 
 

Otium Planning Group

Otium Planning Group is a contemporary sport and leisure consultancy providing services in planning, facility development, management and funding for the sport, recreation and leisure industries…

read more

Aquatics / Consultants / Recreation / Sport / Venues

 
 
 

VLOCKER

Vlocker Pty Ltd has been designing, manufacturing, installing and servicing locker systems worldwide since 1995. Vlocker specialises in providing locker solutions to suit client requirements in…

read more

Aquatics / Attractions / Safety / Security / Venues

 
 

TECHNOGYM AUSTRALIA

Technogym is the leading company in the Wellness and Fitness field all over the world. With 2,200 employees, 14 branches in Europe, U.S., South America, Asia  and Australia, Technogym exports its…

read more

Fitness / Technology / Wellness

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business