Live Events Operations Manager


Events / Hospitality / Venues /
  • Australia's premier convention, exhibition and entertainment precinct
  • Work alongside some of the industry's most celebrated leaders
  • Opportunity for career progression

About ICC Sydney:
ICC Sydney is Australia’s premier convention, exhibition and entertainment precinct. Featuring a striking contemporary design, state-of-the-art technology and leading facilities, the world class venue provides the ultimate in quality, choice and flexibility for collaboration and innovation. Managed by ASM Global, every event at ICC Sydney is supported by globally experienced professionals.

About the role:
We have an exciting opportunity for a Live Events Operations Manager to join our experienced Live Events Team. As a senior member of the Live Events team, this role will be a main point of contact for clients post sales and will be integral in the planning and operational delivery of all Live Events.

Responsibilities include:

  • Act as the main point of contact for event stakeholders to an event regarding any issues, ensuring all requests are processed, following all ICC Sydney policy, procedures and standards
  • Plan, coordinate, and deliver Live Events primarily within the 8,000 seat Aware Super Theatre and 2,500 seat Darling Harbour Theatre
  • Coordinate and distribute all interdepartmental paperwork necessary in a timely manner, complying with all hiring agreement requirements for the successful implementation of assigned events
  • Plan, coordinate and oversee the operational delivery of merchandise for all Live Events
  • With a CSI mindset, identify risks, concerns or areas of opportunity to improve overall operational effectiveness of the Live Events team across both event planning and delivery
  • Provide support, direction and guidance to all internal departments to facilitate successful planning and delivery of events

Required Skills & Experience:

  • Minimum 2 year experience in planning for large scale and multi-faceted events with 500 + guests attendance
  • Higher School Certificate or equivalent, preferably degree or in Event Management or business related discipline
  • Responsible Service of Alcohol certificate
  • Ability and experience leading, coaching and managing line teams including performance management
  • Working knowledge of Microsoft office package and event management systems (i.e. Ungerboeck)
  • Current working knowledge of the Live Entertainment and Convention industry
  • Proficient in written and oral communication, being able to produce a high standard of written reports and proven ability to use initiative with ability to influence and negotiate with key stakeholders.

Applying for this role:
You must be an Australian Citizen or a permanent resident of Australia, or hold an appropriate visa that allows you to work unrestricted in Australia.

If you have questions, regarding this role the Human Resources Team is available to have a confidential discussion. You can contact ICC Sydney Careers (careers@iccsydney.com).

Please Note, relevant screening checks will be conducted as part of the recruitment process. These include National Criminal Records and National Police Background Checks, Proof of Identity that meets the 100-point check.



 

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