Latest News

Back to Latest News back

 

Jetts Group wins consecutive annual customer satisfaction award

Jetts Group wins consecutive annual customer satisfaction award
February 25, 2013

24/7 health and fitness group, Jetts, has received the 'Canstar Blue #1 gym for Customer Satisfaction' for the second year running.

The award, from Australia's leading independent customer satisfaction ratings company, recognised Jetts as the best in the industry giving a five star rating for overall customer satisfaction, value for money, and flexibility of membership. This five star rating recognises the freedom Jetts offers consumers to work out on their terms.

Having recently celebrated the opening of its 200th club across Australia and New Zealand, further rapid growth is expected in terms of membership and 50 new clubs are scheduled to open in Australasia within the next 12 months.

Welcoming the Canstar Blue award, Jetts Group Managing Director Adrian McFedries stated "we are thrilled that our collective focus and hard work on standards, service and team work are being recognised and reflect our own mission of being the consumers' ultimate choice in health and fitness.

"Members have the freedom to choose and we're thrilled they continue to choose Jetts. Our business revolves around the member and giving them what they want; low fees, no contracts, 24/7 access, high quality equipment and access to qualified, expert staff. We hope to see new members coming through our doors this year who will be able to take advantage of the service and facilities that others have been enjoying."

Canstar Blue release regular surveys to measure and track Australian consumer satisfaction to help consumers make the smartest purchasing decisions to meet their needs. The Canstar Blue Awards are awarded to service providers across a number of categories including leisure, banking and utilities.

For more information go to www.jetts.com.au

Related Articles

21st February 2013 - Jetts celebrates 200th club opening

17th September 2012 - Jetts muscles in as Top Franchisor, announces Sydney expansion

9th May 2012 - FitnessNZ to inform regional fitness professionals and businesses

27th April 2012 - Jetts wins top New Zealand award for customer satisfaction

27th February 2012 - BRW names Jetts Fitness Australia’s fastest growing franchise

6th August 2010 - FitnessNZ Launches New Zealand’s largest activity initiative


Support our industry news service
We hope that you value the news that we publish so while you're here can we ask for your support?

As an independent publisher, we need reader support for our industry news gathering so ask that - if you don't already do so - you back us by subscribing to the printed Australasian Leisure Management magazine and/or our online news.

Click here to view our subscription options.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

GEOFF NINNES FONG AND PARTNERS

Geoff Ninnes Fong & Partners (GNFP) is a structural, aquatic and civil engineering consultancy with broad experience in the design of new municipal and institutional swimming pools, hydrotherapy…

read more

Aquatics / Consultants / Design / Venues

 
 

Felton Industries

Felton Industries is Australia’s leading designer, manufacturer and supplier of quality outdoor furniture and has been supplying premium seating solutions for all sporting, commercial, community…

read more

Parks / Play / Recreation / Sport / Venues

 
 

PRIAVA

About Priava's Technology -  Priava is a cloud-based and centralised venue and event management system aimed at venues of all sizes. With its familiar and easy-to-use web interface, the…

read more

Attractions / Billing / Entertainment / Events / Technology

 
 

Digonex

Digonex is a leading provider of customised dynamic pricing solutions to clients in arts and entertainment, sport, attractions, cultural institutions and retail sectors. Digonex’s technology is…

read more

Attractions / Entertainment / Sport / Technology / Ticketing

 
 

Anti Wave International

Anti Wave International is the original suppliers of top performance swim, aquatic sports, leisure and pool programming equipment. Founded in 1971, Anti Wave International is proud of its…

read more

Aquatics / Play / Sport

 
 

Worldwide Sports Management

Principal Consultant Simon Weatherill has spent the last 20 years developing the world renowned Melbourne Sports Hub, as former Chief Executive Officer of the State Sports Centres Trust…

read more

Aquatics / Consultants / Recreation / Sport / Venues

 
 

Enta Australasia

As of the 1st July 2018, Enta Australasia Pty Ltd/Best Union has been rebranded as VIVATICKET Pty Ltd.  Click here to view the VIVATICKET Pty Ltd listing.  19th July 2018 - ENTA…

read more

Technology / Ticketing / Venues

 
 

BioLab Australia Pty Ltd

BioGuard is Australia and New Zealand’s most trusted supplier of premium, innovative and affordable commercial water treatment systems and chemicals. BioGuard offers a comprehensive range of…

read more

Aquatics / Technology / Waterparks

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business