Hydrocare Pool Services Pty Ltd offer 25 years of experience in aquatic industry features, products and water treatment. Hydrocare Pools has undertaken water treatment for aquatic centres and…read more
Debitsuccess acknowledged at 2017 CRM Contact Centre Awards
New Zealand’s recent 2017 CRM Contact Centre Awards saw leading payment solutions provider Debitsuccess acknowledged in a number of areas, including first place in the Collections Sector and the Gold Award, second place, for Outbound Business to Consumer Calling. In addition, team member Isobelle Rossiter was voted Outbound Calling Agent of the Year by the consulting judges.
The Awards, which recognise contact centre staff from across the country, also saw the business nominated in two other highly competitive categories – Membership Services and Business Support Services.
Debitsuccess is part of the Transaction Services Group (TSG), a global payment solutions provider with a presence in Australasia, the United States and the United Kingdom. The company operates a 100 plus seat call centre based in Auckland, servicing its operations in Australasia and the United States.
Transaction Services Group Chief Operation Officer Wayne Pointon says the company is thrilled to be acknowledged at the prestigious awards.
Pointon explained “we’re committed to helping our clients and their customers by providing tailored recurring payment management solutions – credit control and customer service are critical aspects of this.
“Our call centre team does an outstanding job supporting our clients and their customers, and we’re exceptionally proud that our team has received these accolades.”
The CRM Contact Centre Awards was introduced to New Zealand in 1997 to measure the quality of service delivered by contact centres over the telephone and internet, and to raise awareness of the impact this has upon their image. The Awards have gained considerable momentum over the last 12 years with an increasing number of companies realising the importance of providing their customers with superior customer service.
Click here to contact Debitsuccess via their entry in Australasian Leisure Management Supplier Directory.
Image: The Debitsuccess team at the CRM Contact Centre Awards
25th July 2017 - DEBITSUCCESS APPOINTS BUSINESS DEVELOPMENT MANAGER FOR NEW ZEALAND
24th May 2017 - DEBITSUCCESS APPOINTS NEW NSW BUSINESS DEVELOPMENT MANAGER
31st January 2017 - DEBITSUCCESS AUSTRALIA APPOINTS NATIONAL SALES MANAGER
25th January 2017 - CLUBWARE CLOCKS UP 1000 CLIENTS
20th September 2016 - DEBITSUCCESS ACKNOWLEDGED AT CRM CONTACT CENTRE AWARDS
30th August 2016 - TRANSACTION SERVICES GROUP ACQUIRES AUSFIT
4th July 2016 - TRANSACTION SERVICES GROUP ACQUIRES LINKS MODULAR SOLUTIONS
1st September 2015 - FLEXIBLE GYM CONTRACTS IMPROVE MEMBER RETENTION
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