Latest News

Back to Latest News back

 

Debitsuccess acknowledged at 2017 CRM Contact Centre Awards

Debitsuccess acknowledged at 2017 CRM Contact Centre Awards
September 29, 2017

New Zealand’s recent 2017 CRM Contact Centre Awards saw leading payment solutions provider Debitsuccess acknowledged in a number of areas, including first place in the Collections Sector and the Gold Award, second place, for Outbound Business to Consumer Calling. In addition, team member Isobelle Rossiter was voted Outbound Calling Agent of the Year by the consulting judges.

The Awards, which recognise contact centre staff from across the country, also saw the business nominated in two other highly competitive categories – Membership Services and Business Support Services.

Debitsuccess is part of the Transaction Services Group (TSG), a global payment solutions provider with a presence in Australasia, the United States and the United Kingdom. The company operates a 100 plus seat call centre based in Auckland, servicing its operations in Australasia and the United States.

Transaction Services Group Chief Operation Officer Wayne Pointon says the company is thrilled to be acknowledged at the prestigious awards.

Pointon explained “we’re committed to helping our clients and their customers by providing tailored recurring payment management solutions – credit control and customer service are critical aspects of this.

“Our call centre team does an outstanding job supporting our clients and their customers, and we’re exceptionally proud that our team has received these accolades.”

The CRM Contact Centre Awards was introduced to New Zealand in 1997 to measure the quality of service delivered by contact centres over the telephone and internet, and to raise awareness of the impact this has upon their image. The Awards have gained considerable momentum over the last 12 years with an increasing number of companies realising the importance of providing their customers with superior customer service. 

Click here to contact Debitsuccess via their entry in Australasian Leisure Management Supplier Directory.

Image: The Debitsuccess team at the CRM Contact Centre Awards

25th July 2017 - DEBITSUCCESS APPOINTS BUSINESS DEVELOPMENT MANAGER FOR NEW ZEALAND

24th May 2017 - DEBITSUCCESS APPOINTS NEW NSW BUSINESS DEVELOPMENT MANAGER

31st January 2017 - DEBITSUCCESS AUSTRALIA APPOINTS NATIONAL SALES MANAGER

25th January 2017 - CLUBWARE CLOCKS UP 1000 CLIENTS

20th September 2016 - DEBITSUCCESS ACKNOWLEDGED AT CRM CONTACT CENTRE AWARDS

30th August 2016 - TRANSACTION SERVICES GROUP ACQUIRES AUSFIT

4th July 2016 - TRANSACTION SERVICES GROUP ACQUIRES LINKS MODULAR SOLUTIONS

14th June 2016 - TRANSACTION SERVICES GROUP APPOINTS CHIEF CUSTOMER OFFICER AUSTRALASIA

10th June 2016 - DEBITSUCCESS TO HOLD SALES AND MARKETING MASTERCLASS AT NZ FITNESS EXPO

1st September 2015 - FLEXIBLE GYM CONTRACTS IMPROVE MEMBER RETENTION 


Support our industry news service
We hope that you value the news that we publish so while you're here can we ask for your support?

As an independent publisher, we need reader support for our industry news gathering so ask that - if you don't already do so - you back us by subscribing to the printed Australasian Leisure Management magazine and/or our online news.

 

supplier directory

The Complete Guide to Leisure Industry Products & Services.

See the directory see all

Ungerboeck Software

As of February 2023, Ungerboeck Software has rebranded as Momentus Technologies.

read more

Entertainment / Events / Hospitality / Technology / Venues

 
 

Aussie Strength

Commercial gym equipment supplier Aussie Strength was wound up at the end of 2022.    .aussie p { padding:20px; }

read more

Fitness / Technology / Wellness

 
 

Riedel Communications Australia Pty Ltd

We live for media production and global events, providing real-time networks for video, audio, data and communications.

read more

Entertainment / Events / Technology / Venues

 
 

TPEC Pool Enclosures

TPEC Pool Enclosures provide a large range of premium commercial and residential retractable swimming pool, spa and terrace enclosures throughout Australia, servicing residential, local government…

read more

Aquatics / Design / Recreation / Venues

 
 

Polin Waterparks

Polin was founded in Istanbul in 1976, and has since grown into a leading company in the waterparks industry. Today Polin is one of the world leaders in the design, production, and installation of…

read more

Aquatics / Attractions / Play / Waterparks

 
 

LIFE FLOOR (Aus & NZ)

Our team believes floors should be beautiful, comfortable, and engineered for safety, even when wet. Life Floor tiles meet six unique performance based standards: slip-resistance, impact absorption,…

read more

Aquatics / Play / Recreation / Safety / Surfaces

 
 

Altitude Training Systems

ATS are global leaders in altitude training and research. From mask systems and inflatable tents to simulated altitude facilities, we help all athletes gain the competitive edge. Our…

read more

Fitness / Sport / Technology

 
 

Envibe

With its sleek good looks and easy-to-use yet powerful functionality, Envibe is the premium fitness club software for the Australasian leisure, recreation and fitness industry. We are the most…

read more

Aquatics / Fitness / Recreation / Technology

 
 
 
 

get listed with our suppliers directory

Get your business noticed in our targeted directory. Viewed by 10,000 industry professionals per week!

list your business